5.0

fairly significant
Typical Repair Cost:
$10
Average Mileage:
20,500 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replaced both outlets (1 reports)
  2. replaced charger outlet (1 reports)
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This problem may be covered under warranty. Ask your Mazda dealer.

problem #2

Jul 152013

MAZDA3

  • Automatic transmission
  • 40,000 miles

I relied pretty heavily on my car charger. After discovering that I couldn't remove it one day, I called by phone, then brought it to a Mazda dealership. At the dealership I was informed that this is a problem Mazda was aware of and would have been covered under warranty, had my car still been under warranty! I brought it in about 10,000 miles too late.

I had two options, pay for a mechanic to replace the outlet (~$120 for time and materials) or purchase a replacement outlet for less than $10 from the dealership (they had the part on hand) and see if I could wrench the damn thing out and replace it by myself.

In my frustration before bringing it to the dealership I had already come a part of the way in loosening the thing out of the socket. The mechanic at the dealership was kind enough to point out what I should be careful of and explain what I was risking if I couldn't complete the task by myself. I took that risk and a screwdriver and went to town. Took about 10 minutes at the dealership but I got the old outlet out (with my charger still in it) pulled it apart from the outside to recover the charger, and I was on my way and charging my phone again within about half an hour.

Certainly annoying. Certainly sucks that I was out of warranty. Very satisfied with the fix.

- ourbell, Houston, TX, US

problem #1

Nov 292010

MAZDA3 Sport 2.3L

  • Manual transmission
  • 1,000 miles

Within the first month of having the car my phone charger got stuck to the outlet. There was no way to remove it. I took it into the dealership to have it replaced. Little did I know a month later I would have the same problem with the other outlet. I knew I should of had both replaced the first time. I was also told that they were " having a lot of complaints" with the outlets.

- ms3love, Bakersfield, CA, US