10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
36,400 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

May 082020

MAZDA3

  • 38,000 miles
I purchased a 2013 Mazda 3 in March or 2020 with about 35000miles. About two months later I put down my back seats for the first time and noticed the middle seat buckle was fringed and looked cut about a half of inch in. It could not retract due to the buckle snagging on the cut. It is November 2020 and I have now descoveres that this same thing has happened to the driver and front passenger buckles as well. I rarely have anyone in my back seat, maybe twice since the purchase, so the buckles are not frequently used. I think something is cutting the belt causing the buckles to stop retracting- rendering them useless. My car has 49000miles now. I discovered all of the belts while stationary. But the drivers one would not retract causing me to look for it.

- Cantonment, FL, USA

problem #4

Oct 232019

MAZDA3

  • 89,000 miles
The drier seat belt is not clicking and sensor for seat belt is off

- San Antonio, TX, USA

problem #3

Aug 302014

MAZDA3

  • miles
Rear seat belts not secured. Rust and corrosion at door openings. Rear trunk lift - local dealer never has the part to fix it as required in recall.

- Corpus Christi, TX, USA

problem #2

Oct 102014

MAZDA3

  • 38,000 miles
My wife and I bought a brand new Mazda 3 I-touring edition in 2013. On approximately 10/10/2014 she picked up our 10 year old boy and when he tried to buckle the seatbelt it did not work. After several attempts my wife then got in the passengers side to see if she could get it buckled. She could not. At this point she also noticed the passenger side airbag had disengaged, even with her in the front seat. Being well over the minimum weight to activate we knew this was not the problem with the airbag. Upon researching the internet it has come to my attention that there are many cases of others with the same problem. All of which were turned down by Mazda for any kind of remedy. I spoke with [xxx], a service advisor for nelson Mazda in tulsa, ok, and when asked if there was anything they could do with out charging me because of the severity of the safety issues this problem causes he basically just said no. I did buy the car at another dealer but live too far away to set up anything with them. I thought maybe one Mazda dealer would stand up for another just to make a good showing for the Mazda name. I guess I was wrong. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Henryetta , OK, USA

problem #1

Jan 112014

MAZDA3

  • 17,000 miles
The contact owns a 2013 Mazda, Mazda 3. the contact stated that while sitting at a traffic stop, another vehicle crashed into the contact at 35 mph, causing the contact's vehicle to crash into a preceding vehicle. The seat belt failed to restrain and the contact's head was thrown into the windshield. A passenger seated in the rear of the vehicle and secured in the seat belt also sustained head injuries. Both were transported to the hospital for treatment. A police report was not filed. The manufacturer was not made aware of the failure. The vehicle was not inspected to determine the cause of the failure. The failure mileage was 17,000.

- Hampton, FL, USA