6.2
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 12,010 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Please see https://static.nhtsa.gov/odi/tsbs/2019/MC-10166895-0001.pdf PARTS AND WARRANTY INFORMATION SSPB6 I, and many other Mazda6 owners, have this exact problem which prevents cell phones from being able to connect to the car's Bluetooth. As a result, drivers can not follow the law, i.e. All Maryland drivers are prohibited from using a Cell Phone without a Hands Free Device while operating a motor vehicle. This impacts my safety and the safety of others. On 8/12/21 Mazda referred to this as GHOST TOUCH and quoted $1,250 to fix it. I believe Mazda should cover this repair as they did with the Mazda3's. Can you please help me?
- Cabin John, MD, USA
Mazda Infotainment system operates without user input, "ghost touch" issue reported. Automatic input causes volume to turn to loudest setting, re-routes navigation, dials phone numbers through connected USB and bluetooth devices, all with no user input to the touch screen or control knobs. System can not be turned off, ghost touch issue turns system back on without user input. Severe safety concern due to distraction, navigation error, damaging uncontrolled high volume of stereo while driving.
- Arlington, VA, USA
The infotainment system is experiencing problems of operating by itself (ghost touch) similar to the hazard experienced on certain 2014-2016 Mazda 3s.
- Tracys Landing, MD, USA
Ghost touch: My vehicle has the same "ghost touch" problem described in NHTSA id number 11375393. Functions on the touch screen randomly activate themselves. This occurs both while driving and while stopped. It is difficult to cancel these random actions, and it is distracting to deal with this problem while driving. I first noticed it around 32K miles, which is about 15K miles ago, and it occurs a few times a week.
- Griffin, GA, USA
Ghost touch- radio/audio center randomly switches modes, stations, functions and will access phone contacts via bluetooth and make random voice calls. Once connected, it is very difficult to disconnect. Often times the call will be repeated several times. This occurs both while sitting still or when driving. It is very distracting to try to disconnect random voice calls while driving. The steering wheel buttons are not effective in trying to disconnect. You must cancel the call on the actual phone in violation of hands-free laws in the state of Georgia.
- Martin, GA, USA
Main wiring harness near engine coils chewed thru by rodent while it was parked in the city. One wire was completely cut and another nearby wire was chewed. These wires cary high voltages and can cause fire if shorted. This wiring harness may contain soy based products which can attract rodents. This car engine cover has enough room for robent to get inside and make their home near the wires. The white fibers materials you see in the image is from the engine cover insulation that rat removed from cover.
- La Palma, CA, USA
- North Wildwood, NJ, USA