The contact owns a 2014 Mercedes-Benz C250. The contact stated while driving 70 MPH, there was an abnormal frequency sound coming from the speakers followed by a popping sound. The contact then began to smell a burning electrical wiring odor with white smoke coming from the middle dashboard speaker. The contact immediately pulled over and turned off the vehicle. There was no warning light illuminated. Due to the failure, the contact called her father who towed the vehicle to her home where it remained in her possession. The contact reached out to the manufacturer by email and was informed that there were no recalls on the VIN. The contact was then referred to the NHTSA for further assistance. The vehicle was not repaired. The failure mileage was approximately 305,000.

- Desert Center, CA, USA

Electronic Steering Lock (ESL) fails and your key fob nor your keyless go button will function, rendering your car unable to start...! Usually it's the cheap toy motor that engages the moving tab that locks and unlocks the column and communicates to the ignition to start the car... You get only a message to "remove your key" and the dash lights will not come on nor can you start the vehicle... Mercedes is aware of this, as there are thousands of complaints on this ESL issue... Mercedes needs to issue a recall and do away with this faulty ESL module...!!!! Oh by the way, they charge $1500+++ to fix it...🤬🤬🤬

- Fort Lauderdale, FL, USA

The contact owns a 2012 Mercedes-Benz C250. The contact stated that the tail lights failed to illuminate, including the turn signals and brake lights. The contact attempted to replace the tail light bulbs himself and found that the tail lamp assembly had partially melted. The vehicle was taken to Mercedes-Benz euro motor cars (7020 arlington road, bethesda, md 20814, 301-986-8800) where the tail lamp holders and rear wiring and bulbs were replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not included in NHTSA campaign number: 14V177000 (exterior lighting). The manufacturer provided partial reimbursement for the repair. The approximate failure mileage was 85,000. Consumer stated it should be covered as the C250 is the same car as the C300 included in this recall. The difference is the engine size and year (2012 vs 2011).

- Chevy Chase, MD, USA

The blower of the climate control does not work when the car is parked outside in the sun. As a result the car air conditioning system is impacted with the rise in temperature. When the car is parked in the garage or in shade, the blower and air conditioning system works fine. It appears that there is a short circuit as a result of high temperature which prevents the blower / air conditioner from operating. Please check if this is a safety recall issue.

- Edison, NJ, USA