10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
56,503 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #15

Mar 202013

C350 6-cyl

  • 43,000 miles
Rear light failure due to melting. This failure is seen on the right tail lamp assembly. Some of the electrical parts are melted in this assembly.

- Mountain View, CA, USA

problem #14

Aug 252013

C350

  • miles
jamaica-gleaner.com/gleaner/20130717/business/business81.html having the same problem with the electrical passenger rear lights - wire harness is burnt and not working. Spoke with mb dealership/service dept, they said I will need to handle the repair out of my own pocket. I can no longer drive my car as the rear brake lights/signal are not operational and no funds for the repair. This is a safety issue to the consumers and need to be recall immediately !!!

- League City , TX, USA

problem #13

Aug 012013

C350 6-cyl

  • 60,000 miles
Right taillight failure. The entire taillight is not working so I removed the cover in my trunk to look if any of the bulbs were blown. When I removed the cover it smelt like something was burning. After further examining the taillight assembly you can see what that the wires were either burnt or shorted out and the plastic connectors have a brown to black film on them. Not sure if this has been a recent issue but wanted to see if this was something was being investigated as a potential recall.

- Boca Raton, FL, USA

problem #12

Aug 032013

C350 6-cyl

  • 67,250 miles
Warning light came on to check right side tail and brake lamps. Warning sign to also check right turn signal. It appears that these come on after driving about 30S-1min. When opened up the right back light kit, the plastic harness holding the bulbs and wires is burning slightly and slightly charred. Light bulbs are working as they do initially turn on, but then go off after 30S-1min. Also light comes up on check rear left tail and brake lamps. But these work fine, and the left back light kit plastic harness appears normal and fine.

- Atlanta, GA, USA

problem #11

Jul 262013

C350

  • 52,635 miles
Inside dash warning saying "check rear right signal lights" and right signal flashes quicker than normal. Upon inspection, lights were working but bulb holder inside lights and connection harness was melted where the brown wire was. Unable to remove harness out because the connector was melted on. Smelled like fresh burnt plastic. Severe fire hazard!

- Honolulu, HI, USA

problem #10

Jul 292013

C350 6-cyl

  • 45,000 miles
Started off as a rt. Tail light message, a strange flashing rt. Turn signal ( rapid flashing). As I went to inspect the tail light bulbs, I found the light assembly plate melted at the connector to the light plate. The brown wire was so hot from the evidence that it melted the plastic all around. The brown wire is fried black. Could had started a fire.

- Aventura, FL, USA

problem #9

Oct 122012

C350 6-cyl

  • 62,217 miles
After receiving several dashboard warning messages and, I went into higgenbothom Mercedes in jackson, ms on 10/12/12 my vehicle was diagnosed as needing a right rear contact plate and harness is shorted out. About a week in a half ago my lights on right side (both front and back tail lights) will flash on and off periodically when my lights are in the auto position and the engine is off. My daughter emailed me an article mentioning a posible defect so I called Mercedes and was told to contact my dealership to get an estimate and then call them back and a case manager would contact me in 24 hours. I took my vehicle in 07/24/13 they diagnosed the car with needing right tailamp bulb holder plate. I contacted Mercedes again yesterday and told them about the diagnosis and spoke to a case manager and was told that there are no recalls at this time and they are still in negotiation with NHTSA and I can have the vehicle repaired but my vehicle is no longer under warranty, but after finding my previous invoice I'm confussed as to what really need to be repaired because that is clearly 2 different diagnosis, but at both times I was told the parts had burned out. I think Mercedes should issue a recall and soon before there are injuries or fatalities since they say non has been reported as of now.

- Jackson, MS, USA

problem #8

Jul 242013

C350 6-cyl

  • 66,000 miles
Driver side bulb burned out. Replaced bulb. After further inspection noticed the passenger side lights dimmer than right side. Replaced the passenger side bulb with new one but remained dim. Noticed that bulb assembly gets very hot and also noticed a dark spot that appears to be indication of burning like a short circuit.

- Weston, FL, USA

problem #7

Jul 122013

C350 6-cyl

  • 56,000 miles
Rear drivers side and passenger side tail lights (brake lights, turn signals, and running lights) are no longer functioning. Upon inspection, lights are barely functioning or not functioning at all with no indication of faulty bulbs or fuses, and wiring harness connecting the tail lights to the electrical system is extremely hot.

- Wilmington, DE, USA

problem #6

Feb 202012

C350 6-cyl

  • 49,250 miles
Experience rear lighting failure (rear passenger tail/brake light out). However, both driver and passenger rear tail lamp assembly/connectors/ wiring were in a burnt/ melted condition. Vehicle was taken to dealer for repair.

- Yuma, AZ, USA

problem #5

Jul 012012

C350 6-cyl

  • 40,000 miles
My right tail light had been dim for awhile.I do remember from time to time smelling a faint electrical burn smell but didn't know where is was coming from. Finally when it went out, I pulled the lamp assembly which has what looks like a circuit board where the bulb mounts. The copper "traces" were fried. I took it to the dealership and they said "sorry, it's out of warranty, but we will be happy to sell you one". I said "no thanks, it will just fail the same way". so I took it home and repaired it properly. Now worried the other one will do the same.

- Savannah, GA, USA

problem #4

Feb 162013

C350 6-cyl

  • 65,000 miles
Passenger side tail light is considerably dimmer than the driver side. After examining the passenger tail light, I noticed that the connector of the wire harness connected to the housing that is housing all the bulbs is partially melted and it is extremely hot when the lights are on. I also checked the driver's side and it looks like the exact same thing is happening on there, too, but so far to a little lesser extent. Looks a lot like a fire hazard!

- Denton, TX, USA

problem #3

Jul 152013

C350 6-cyl

  • 140,000 miles
Just saw on the internet the investigation on 2008 C350 and faulty brake lights. Ever since about 2009-2010 we've been plagued with electrical problems with this car, but always we get warnings about the tail brake lights. We've had the car to the dealer multiple times, and have had several expensive repairs changing out boards. Still....every time you start the vehicle you have to clear the taillight error messages. To be fair we've not had any burning or melted parts, maybe we've just gotten lucky. But there is definitely something wrong with the design/manufacture of the system. Please investigate further and if warranted start a recall!!!!

- Nashville, TN, USA

problem #2

Apr 192013

C350

  • miles
The contact owns a 2008 Mercedes C- class. The contact stated that the rear tail lights failed. The contact took the vehicle to the dealer to have the light bulbs changed and the dealer advised that the wiring harness failed. The vehicle was not repaired. The VIN was not available. The current mileage was 62,000 and the failure mileage was unknown.

- North Brunswick , NJ, USA

problem #1

Apr 122013

C350

  • 48,763 miles
Right rear tail lamp assembly. Lights appeared dim for a couple months and figured lights were about it go out. Went to buy new light bulbs to replace the dimming bulbs and when I opened the right side to install the light I noticed the electrical cord attached to the assembly had melted. Lights were still dim and checked to see what it sounded like when I turned the lights on and it makes a crackling electrical sound. I assume that's why it smelt like something was burning and why the 8 prong piece melted. 1-6 on the electrical piece look good. 7 is damaged due to number 8 completely melting off.

- San Antonio, TX, USA