10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
38,429 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 312023

Metris

  • miles
Piston blew with regular maintenance under a 100K.

- Gilmanton, NH, USA

problem #6

Aug 162023

Metris

  • miles
CHECK ENGINE LIGHT checked and diagnostic code P052E71 showed that the Valve for Crankcase Ventilation has a malfunction. The actuator is blocked, P06DA00 the Actuation of the valve of the oil pump in the combustion engine has an electrical fault or open circuit. The problem is prolific on the Metris vans and the repair costs extremely high for such a lemon sensor and can cause catastrophic failure and damage to the engine.

- Attleboro, MA, USA

problem #5

Sep 232022

Metris

  • miles
there is couple knocking sound and noises from the engine and vehicle shaking intermittently and lack of power after engine knocking sound. smell gas leaking and dealer did Fuel hose performed inspection found lower fuel hose from tank to high pressure pump leaking causing fuel leaks. replace fuel hose and clamps.

- Rancho Palos Verdes, CA, USA

problem #4

Aug 012019

Metris 4-cyl

  • 171,000 miles
The contact owns a 2016 Mercedes-Benz Metris. While operating the vehicle, the check engine indicator remained illuminated, the vehicle drove roughly, and the vehicle was difficult to start. The vehicle was taken to orrin B hayes Mercedes-Benz Mazda (543 West Michigan ave, kalamazoo, mi) where it was diagnosed that the engine timing chain was damaged and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was not notified. The contact indicated that the same failure occurred with two other vehicles of the same type in the company's fleet. The failure mileage was 171,000.

- Byron Center, MI, USA

problem #3

Aug 012018

Metris 4-cyl

  • 32,000 miles
The contact owns a 2016 Mercedes-Benz Metris. While operating the vehicle, the check engine indicator remained illuminated, the vehicle drove roughly, and the vehicle was difficult to start. The vehicle was taken to grand blanc Mercedes-Benz (9099 holly road, grand blanc, mi) where it was diagnosed that the engine timing chain was damaged. The vehicle was repaired. The contact indicated that the failure recurred 98,000 miles later. The manufacturer was not notified. The contact indicated that the same failure occurred with two other vehicles of the same type in the company's fleet. The manufacturer was not notified. The failure mileage was 32,000.

- Byron Center, MI, USA

problem #2

Aug 012017

Metris

  • 60,000 miles
The contact owns a 2016 Mercedes-Benz Metris. While operating the vehicle, the check engine indicator remained illuminated, the vehicle drove roughly, and the vehicle was difficult to start. The vehicle was taken to orrin B hayes Mercedes-Benz Mazda (543 w Michigan ave, kalamazoo, mi 49007) where it was diagnosed that the engine timing chain was damaged and recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was not notified. The contact indicated that the same failure occurred with two other vehicles of the same type in the company's fleet. The manufacturer was not notified. The failure mileage was 60,000.

- Byron Center, MI, USA

problem #1

Jan 132018

Metris

  • 6,000 miles
Smell of gas on the interior of car. Seems to happen when temperature is cold outside. It has happened more than once.

- San Antonio, TX, USA