A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.

Back Over Prevention — Sensing System — Camera

Date Announced
FEB 22, 2022
Vehicles Affected
17,093
Mercedes-Benz Recall #
VS2RUEKAM
NHTSA Campaign #
22V099000
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Actions
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Documents (6)