10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
70,100 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jul 022011

Grand Marquis 8-cyl

  • 78,000 miles
Paint is peeling, like there was never a primer put on the vehicle. Also the vehicle surges quite often. I have replaced the manifold spark plugs several times also coils. Is there a recall on Mercury paint that I can get some help with?

- Owasso, OK, USA

problem #6

Jul 202011

Grand Marquis 8-cyl

  • 150,000 miles
I bought this car to replace my Chevrolet caprice(great car) on 719 07 this car has major issues that Ford Motor Company refuses to address. July 2011 fuel tank filler neck rusted causing a fire hazard dec20 11 rear axle control arm cracked causing car to sway Feb 2012 plastic intake cracked causing coolant to spray all over engine. Ford issued a recall for this I called the local Ford dealer about this they told me it expired so im stuck to repair the car myself front end parts not serviceable and wear out (no grease fitting to lube) this has been the worst car I have ever owned.

- Barberton, OH, USA

problem #5

Dec 152010

Grand Marquis

  • 100,000 miles
The contact owns a 2000 Mercury Grand Marquis. The contact stated the he smelled a burning odor. The contact looked at the temperature gauge which indicated that the vehicle had overheated. The vehicle was taken to an independent mechanic where the contact was informed the intake manifold was made of plastic and was leaking. The leak was sealed, but the contact was informed that the repair may not hold up for a long period of time. The failure mileage was 100,000 and the current mileage was 103,000. The VIN was unavailable.

- Wilmington, NC, USA

problem #4

Jan 172000

Grand Marquis

  • 90,700 miles
Spark plug blew out of #8 cylinder without warning merging onto highway. If this happens on a different cylinder it could puncture the fuel rail; ultimately causing a fire from the ignition coil spark.

- Crescent Springs, KY, USA

problem #3

Jul 152003

Grand Marquis

  • Automatic transmission
  • 72,000 miles
Air control valve failure. This item not covered by my 90,000 mile warranty. Why not" shop said an item that controls braking jammed causing the brakes in the front brakes not to retract after releasing pedal therefore destroying calipers pads & rotors. This item not covered by extended warranty either. Why not"

- Stedman, NC, USA

problem #2

Jan 142003

(reported on)

Grand Marquis

  • miles
Consumer noticed while traveling engine started skipping consumer pulled vehicle over and noticed an engine fire. Manufacture was contacted.

- Dearborn, MI, USA

problem #1

Aug 282002

(reported on)

Grand Marquis 8-cyl

  • Automatic transmission
  • miles
When the vehicle is started, an unusual noise occurs in engine, especially in the morning, then gradually gets louder/more frequent. One day in particular, the vehicle was parked(hot weather), and when the vehicle was started, the noise started again, and was extremely loud/distracting to others. The dealer cannot duplicate, stating that all the models sound this way and is the timing chain. Other problems are as followed: Radio static/window static-when the ignition is on(may be a loose wire, and when the brakes are applied, it engages the brake light switch. The consumer requests that the problem(s) are fixed before the warranty expires. Scc

- Ware, MA, USA