10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,922 miles

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« Read the previous 20 complaints

problem #20

May 142013

Grand Marquis

  • miles
The air bag warning light comes on, blinks the code 34 two times then stays on. After researching I find that numerous 2005 Mercury Grand Marquis have had the same problem. This is something that needs to be fixed by Ford. I have had more problems with this model than I have ever had with any other car. I have had to replace the A/C - heating system, front light system (after tons of complaints by other people Ford finally recalled and fixed the problem. Why do you wait? if one person complains, much less numerous others it should be fixed by Ford due to faulty parts. Of course now I will have to have it fixed and it is expensive! I use to have all the faith in the world in Ford but no more. You buy parts not made in America and this is the result and of course you don't put the parts where they can be easily accessible so the owner can repair it themselves and the dealerships charge astronomical fees to fix it. Wonder how long before Ford acknowledges and recalls or at least fixes the problem when someone takes in the car.

- Fairview, TX, USA

problem #19

Jul 012013

Grand Marquis

  • 55,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the air bag light illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the passenger side pre tensioner needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the issue. The failure mileage was 55,000.

- Mount Raineer, MD, USA

problem #18

Sep 092014

Grand Marquis 8-cyl

  • 50,830 miles
Both air bag lights have stayed lighted four months apart. Replacement was a complete (using Ford Motor Co parts) unit on driver-side in May 2014. Now(Sept 9,2014) the passenger side unit needs replacement at a cost of $700 for each side. The state of Virginia inspection process requires replacement for the vehicle to pass. I'm told the air bag is in-operative when the light is on this a safety issue.

- Richmond, VA, USA

problem #17

Jul 262013

Grand Marquis 8-cyl

  • 48,000 miles
Air bag light came on when car started. Did not go off. New driver side seat belt assembly installed 8/06/2005. Aug 11, air bag light came on & stayed on.

- Morehead City, NC, USA

problem #16

Aug 122014

Grand Marquis 8-cyl

  • 32,416 miles
Air bag light illuminated. Dealer said the passenger side seat belt pretensioner needed to be replaced at a cost of 500.00+. he mentioned that this was a chronic problem with 2005 Grand Marquis vehicles. He also mentioned that when the air bag light was illuminated and that the air bag system would not function. I also did an internet search and found that this is indeed a chronic problem with Ford vehicles in general for 2005 model vehicles. I hope to see this issue addressed by a recall as I cannot afford to pay to have it repaired. This vehicle was purchased new and has 32416 miles and has never been involved in an accident.

- Florence, SC, USA

problem #15

Jul 282014

Grand Marquis 8-cyl

  • 29,200 miles
My 2005 Mercury Grand Marquis airbag light is on. Dealership claims the airbags will not deploy due to a malfunctioning seatbelt pretensioner. Repair/replacement will cost $1800 to do both passenger and driver. Car only has 29,250 miles on it. I have found where this seems to be an ongoing problem with this model. Also, saw where this issue has caused airbags not to deploy in a collision. Some have reported the problem reoccurring after repair. This is a bad design by Mercury and a huge safety concern that should have been issued a recall!

- Cape Coral, FL, USA

problem #14

Apr 182014

Grand Marquis 8-cyl

  • 41,607 miles
Started car and the air bag started flashing then stayed on. This same problem reoccurs every time I start the car.

- Crown Point, IN, USA

problem #13

Mar 282014

Grand Marquis

  • 100,000 miles
I was driving along when my tire blew out. The car spun into traffic and hit a wall and guard rail but did not hit any cars. My whole front end was smashed in and long the one side of the car scrapped up. The air bags did not deploy!!! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Tulsa, OK, USA

problem #12

Mar 282014

Grand Marquis 8-cyl

  • 84,567 miles
At start up I noticed the amber air bag light stays on - then I restarted the car and read air bag light blinking 3 and 4 times. Took the car to mechanic, after testing with some sort of computer he found out that the passenger side seat belt pretensioner was bad and needs replacement.

- Goose Creek, SC, USA

problem #11

Sep 282012

Grand Marquis 8-cyl

  • Automatic transmission
  • 94,300 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated upon starting the ignition, the air bag warning indicator illuminated continuously. The vehicle was taken to an authorized dealer where the front passenger's side seat belt pre-tensioner was replaced. The failure recurred one year later, which would require the front driver's side seat pre-tensioner to be replaced. The vehicle was not repaired. The manufacturer was notified of the defect and they informed the contact that the steering wheel air bag may not deploy sufficiently in the event of a crash unless the repair was performed. The approximate failure mileage was 94,300....updated 11-12-13 the consumer stated the function of the seat belt was not impaired by the failure of the pre-tensioner. Only the function of the air bag was impaired. However, to replace the pre-tensioner, the entire seat belt needed to be replaced, which was functioning.

- Ozark, MO, USA

problem #10

Sep 222013

Grand Marquis

  • 53,631 miles
The seat belt warning air bag light came on and won't go off. It happen back in Aug 2011 at 40,598 miles now two years later at 53,631 same probelm again. I filed a complaint then and now once again, when are you people going to make Ford fix these cars right. If you look at all the complaints filed concerning the seat belt probelm it would seem to me that you are doing absoulety nothing except letting these car manufactures give us consumer a bunch of bs and charge us and arm and leg to fix some thing that shouldn't be failing that soon. I mean come on in 13,000 miles and it fails again. It will cost me another $450 to fix the same probelm and if I don't the air bag system will not work so where does that leave me"?"

- Saucier , MS, USA

problem #9

Aug 012013

Grand Marquis 8-cyl

  • 37,700 miles
I own a 2005 Mercury Grand Marquis gs original owner with 37,700 miles on the odometer. A week ago my drivers side air bag warning light came on when I started the car and it remains on while driving. After checking with one of my mechanics, I was told the air bag will not deploy if I am in a front end collision. I think this is the same problem others 2005 Mercury Grand Marquis' have had with the drivers side seat belt pre-tensioner, and think it will needs to be replaced. I will be contacting my Lincoln(formerly Mercury) dealership on bell road in phoenix, AZ, to take it in for repairs. While I have never had a accident with the car, I can't take the chance that me or my wife will not have the air bag deploy in the case of a front end collision. I purchased the auto in December, 2004, and am the original owner with only 37,700 miles on the car. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Glendale, AZ, USA

problem #8

Jul 082013

Grand Marquis 8-cyl

  • 80,000 miles
Passenger air bag light came on will not go out. Stays on with person in passenger seat with seat belt on.

- Elsa, TX, USA

problem #7

Jul 012013

Grand Marquis 8-cyl

  • 127,084 miles
I own a 2005 Mercury Grand Marquis. The air bag warning light illuminated once the engine was started and remained on. The vehicle was taken to the local Ford dealer service department for diagnosis and I was informed that the driver's side seatbelt pretensioner would need to be replaced at a cost of $501 in addition to the $103 charged for diagnosis. The vehicle has not yet been repaired. I will inform the manufacturer. I observe from other websites/reports what I believe may be a pattern of premature failure of Grand Marquis seatbelt pretensioners especially in the 2005 model year. The failure mileage was 127,084 and the current mileage was 127,201.

- Suffolk, VA, USA

problem #6

Sep 012012

Grand Marquis 8-cyl

  • 15,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the air bag warning light illuminated. The vehicle was taken to a dealer for diagnosis and the contact was informed that the passenger's side pre-tensioner would need to be replaced. The vehicle was repaired. The driver's side pre-tensioner failed eight months later. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 15,000 and current mileage was 16,000. Updated 07/23/13

- Labelle, FL, USA

problem #5

Oct 122012

Grand Marquis

  • 90,000 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while parked, the air bag warning light illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing. The technician advised the contact that the passenger side seat belt kit would have to be replaced. The vehicle was repaired however, the air bag warning light re-illuminated. The vehicle was taken back to the dealer for diagnostic testing. The technician then advised that the front driver side seat belt kit would have to be replaced. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 90,000.

- Gautier, MS, USA

problem #4

Sep 202012

Grand Marquis 8-cyl

  • Automatic transmission
  • 37,000 miles
The contact owns a 2005 Mercury Grand Marquis. While driving approximately 30 mph, the contact attempted to engage the headlights however, both headlights failed to illuminate. The hazard lights were activated in order to continue driving. The vehicle was taken to an independent mechanic who stated that the headlight control module would need to be replaced. The vehicle had not been repaired due to the manufactured part being on a massive back order. The manufacturer was notified and they were uncertain when the part would become available. The approximate failure mileage was 37,000...updated 11/14/12 updated 11/16/2012

- Rotonda West, FL, USA

problem #3

Jun 012011

Grand Marquis 8-cyl

  • Automatic transmission
  • 41,450 miles
The contact owns a 2005 Mercury Grand Marquis. The contact stated that the air bag warning light illuminated upon starting the vehicle. The vehicle was taken to an independent mechanic where the seat belts were replaced because the pretensioners had failed. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 41,450. Updated 05/08/12 the consumer stated the front and rear seat belts were replaced. Updated 05/14/12

- San Antonio, TX, USA

problem #2

Dec 042008

(reported on)

Grand Marquis

  • miles
2005 Mercury marquis air bag light keeps coming on and off. Consumer is not pleased with the service received at the dealership.

- Mullica Hill, NJ, USA

problem #1

May 012008

Grand Marquis

  • 30,200 miles
Car was slowing for red light, stepped on brake, engine oversped, vehicle was uncontrollable, collided with pick up truck ahead, pick up was pushed into a compact car ahead. Air bags did not deploy. Clouds of smoke behind my car and tire marks on roadway confirmed brake pedal, not accelerator, was depressed. Car experienced a slight overspeed on a previous occasion.

- Old Orchard Beach, ME, USA