hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
84,759 miles

About These NHTSA Complaints:

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problem #11

Jun 272017


  • 25,000 miles
My power will stay on for long periods of time also I'm having an acceleration problem when I drive I have to wait for it to go to about 25 mi till 26 for it to pick up any speed it takes a very long time for it to pick up any speed in the 1st place.

- Saint Paul, MN, USA

problem #10

Mar 112017


  • miles
I purchased a vehicle on March 11, 2017 from a dealership named redefined auto sales in skokie, il. Since I have purchased this vehicle, I have spent over $1,500 in costs for repairs to this vehicle, beginning with I had to get an oil change on the same day that I purchased the vehicle because the change oil required light came on as soon as I exited the expressway in route from the dealership. Also, as I was en route from the dealership, on the expressway a motorist tried to cut me off and that is when I found out that the horn was not working. Things have just went downhill from there.

- Chicago, IL, USA

problem #9

Nov 212016


  • 150,351 miles
When going 25-30 mph vehicle will not shift.it actually kicked the vehicle back. Od light started to flash then service engine soon light came on.been doing this since. Went to go get Mountaineer read and of coarse..the transmission..something needs to be done otherwise this might eventually lead to a lawsuit after reading all of the complaints on the exact same thing.

- Neenah, WI, USA

problem #8

May 012015

Mountaineer 8-cyl

  • 167,000 miles
While driving to work one morning all I here was ding ding ding od/off started flashing. Sec later check transmission light came on now when I drive putting foot on the paddle to go it will idle up I release and it will shift N go. Aamco saying that I need a rebuilt tranny that's bs with all what I have been reading it's just a rip off I don't have $3500 to get this fix. Now seeing not once not twice so many complaints I read that people paid for 2 or more tranny for the vehicle's and nothing is been done about it. And the Ford deals knows about it..... do a human being has to lose their life before Ford dealer's can own up to there responsibility" if they was in our shoes they would want the same thing vice verse they say U reap what you sow. Please please please help up just fix our transmission that's all.. another thing ABS light stays on check engine light stays on the seat belt light stays on all my windows doesn't let down now wtf"

- Brooklyn Park, MN, USA

problem #7

Apr 042011

Mountaineer 8-cyl

  • miles
The car would have a warning display that a door was ajar and we would check all the doors and re-close them all and the warning would still appear. Then we would check the lift gate window on the back and re-close it and the display would go away, but the lift gate was closed the whole time before. It constantly does this and now the lift gate has a crack in it.

- Moreno Valley, CA, USA

problem #6

Aug 152014


  • 18,000 miles
I went to take my vehicle for emissions test and oil change and when I went to move the gear shift from park to drive, it just dangled in the air. I found this totally unbelievable!!!!!, needless to say, my key was stuck in the ignition due to it being stuck in park. I had to have it towed and steering column replaced. Then yesterday while having the brakes fixed and trying to have it test driven, the key was stuck in the ignition again and not able to move to the engine start position. This is ridiculous, it needs to be something done about this situation since this is at some point, cause an injury. Fortunately, both times my vehicle was parked. But what if someone else isn't? please help us out. These are nice vehicles and this is giving them a bad rep. Thank you.

- Gwynn Oak, MD, USA

problem #5

May 142014


  • 150,000 miles
The contact owns a 2002 Mercury Mountaineer. The contact stated while driving approximately 20 mph and suddenly all of the instrumental panel lights including the "door ajar" light illuminated on and off then suddenly the vehicle stalled. Immediately after the failure occurred the contacts dome lights did not disengage. The contact took her vehicle to an independent mechanic for diagnostic testing. The mechanic stated that the failure was caused by an unknown electrical failure. Both the dealer and manufacturer were not made aware of the failure. The vehicle was not repaired. The failure mileage was 150,000.

- Brightwaters, NY, USA

problem #4

Nov 292008

Mountaineer 6-cyl

  • 90,000 miles
The contact owns a 2002 Mercury Mountaineer. The contact stated that the wiring harness in the door was exposed. The vehicle had not been inspected or repaired. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 90,000 and the current mileage was approximately 170,000. Updated 01/26/11 the consumer stated the windows would not go up or down. Updated 03/25/11

- Oconto, WI, USA

problem #3

Jan 102009


  • 125,000 miles
The transmission keeps slipping causing the car to stall and stutter in traffic had to have it rebuilt in 2008 costing $3600, the differentials causing problems on front and rear with the car wheels spinning and sticking at times, the tires (all four) balling out from the inside out having to replace them every three to four months, the power locks, radio, interior lights all work when they want to like its a shortage.

- Hope Mills , NC, USA

problem #2

Mar 052009


  • 147,000 miles
I have a 2002 Mercury Mountaineer, same as the Explorer. My od light started flashing and I had Ford service center run the code, code 755 solenoid B, I had the Ford service center replace it to the tune of $698 on March 5. I got the truck back March 5, 2009 at 12pm. March 6, 2009 8 am, same issue. I took it back to the service center and I'm told I need a new transmission. March 9, 2009 I took the truck to 2 separate shops, one of them being a veteran transmission repair shop. Same solenoid code 755 solenoid B. I took it back to the service center and am told that they will replace and I still need a new transmission. The transmission repair shop told me that Ford knows of the problem and it is not the transmission, the wiring harness is bad which causes the solenoid to show as bad and show the code. She said she has had dealings with the same service center and everytime they tell customers they need a new transmission. There are thousands of complaints online for the same exact issue.

- Lexington, NC, USA

problem #1

Apr 012006

Mountaineer 8-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2002 Mercury Mountaineer. While attempting to place fuel in the vehicle, the nozzle stopped after three gallons and gas began spilling out. The fuel gauge indicated that the gas tank was empty. The vehicle was taken to the dealer and they performed an unknown repair. However, the failure continued. The failure mileage was 60,000 and current mileage was 78,140. Updated 04-07-08 the consumer stated the door ajar chime goes off while driving and the automatic door lock does not lock for 5 miles. Updated

- Olympia , WA, USA