10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 27,668 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving during acceleration after stopping or slowing down the vechile loses power and hesitates like it wants to stall or takes few minutes for RPM to kick in so we can get little speed and move car.. this happens intemittent and is nw back at the shop for the 3rd time but all they keep telling me is there is no code so they cant find anything. Very concern this is going to cause an accident as never know when it will happen. Told them to keep it and drive till happens again I dont want it back to corrected and should not have this problem for a 2015 with only 14000 miles!
- Ogdensburg, NY, USA
While driving during acceleration after I have stopped or slowed down the vehicle loses power and jerks and jumps before I can accelerate again. This issue is intermittent and I have taken it to the dealer but it didn't happen while they were test driving it and told me everything was fine. This mainly happens while trying to go through intersections and I am very concerned that it will cause a accident. I just bought this vehicle a week ago with only 17,000 miles on it.
- Racine, WI, USA
I have noticed in the last 3 months vehicle hesitation, I will be stopped at a light and my car will jump forward. I've also been on the highway and have had it rev up and jump forward. I've taken it to the dealership probably about 6 times now and they always tell me there is nothing wrong and I must be imagining it. Seriously with all the other people experiencing the same thing I'm not imagining it. This is a 2015 shouldn't be having this issue.
- Indianapolis, IN, USA
Vehicle would not respond after stopping it would start to go then hesitate and stop. We could have been hit by oncoming traffic it did go after continually pressing depressing accelerator. Vehicle has done this 4 times you never know when it might happen. It has only happened after stopping then attempting to go again engine is running fine prior to and after it goes again. Vehicle has only 3000 miles on it.
- Springfield, MO, USA
I bought a brand new 2015 Outlander sport SE on this past Friday, August 14, 2015. On the following Sunday I noticed it was jerking but at that time I didn't pinpoint when it was happening. The vehicle had less then 100 miles on it. Today, August 19, 2015 I figured out it is happening any time I am traveling at 15-20 mph. I alerted my salesmen and told him I thought something was wrong. He told me he was told that it happens at slow speeds because the cvt can't decide which gear to be in. He said if I speed up it will stop. Well, the road outside of my neighborhood is a school zone. I can't just speed up! so, if he is right, every morning I can look forward to jerking a studdering my way down the street. It's awful! it's like you're driving a 5 speed and forget to hit the clutch and change gears. That jerking and studdering. How on earth can these cars be allowed on the road like this? I am confident this little by product of the cvt will soon be causing accidents.
- Palm Bay, FL, USA
I just bought my first brand new car June 6, 2015. I have only made 1 car payment and on 7/23/15 I go to get in my car and it will not start had several messages on the dash so looked in the manual and it said call dealership and I did. After calling them 5 times in a row the owner answered and I explained what the car was reading and that it wouldn't start so he said him and a mechanic would be there in a minute. I only work 5 mins.away. They arrived and said they had never seen that displayed before. Mechanic took a look at it and played with the wiring for about 20 mins and it started they said if it does it again bring it in and they would take care of it. But the next morning I drove to the dealership and told them to check it out and go ahead and do my 1000 miles service check since I was at 982 miles. No problem we will have it ready later today, never heard from them so the following Monday my husband called and they told him it was the transmission and they were trying to get me a new one put in but waiting on approval, they got the approval and put in a brand new transmission so they said. Aug. 5, 2015 still hadn't heard anything so my husband called again and it was ready so he went and picked up my car. It had 1100 miles on it and 1/2 tank of gas so they had put 117 miles on my car. 8/6/15 it started driving kind of rough, not wanting to exhilarate and making a squealing noise from time to time. So on 8/11/15 I had to take my car back up to the dealership for them to check it out. They were going to keep it over night and call us in the morning. They had no loaner cars to give us this time so we had to go to enterprise and pay $50 deposit and make sure the car is full when we return it.
- Fort Walton Beach , FL, USA
Two times I have experienced engine hesitation in the 2015 Outlander sport. First time was starting from a stop light, the motor would not move the car then it jerked into gear, the second time it happened I was making a slow turn to the right when the motor did the same thing. I have read others on this site with the same issues. I plan on taking it in to get it checked but I am now concerned since others are having this same issue. It rides great on all other occasions so I am not sure why it did it..I thought maybe bad gas but it is not.
- Mesa, AZ, USA
- West Chesterfield, NH, USA