10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 40,536 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When I bought the car the headlights were dim they driver side headlight keeps burning out they said it wasn't covered under the warranty whatsoever but yet you can't see at night to drive if it is dark I cannot drive my car never have been able to since about it but yet Nissan says nothing's wrong with it hit the repairs on me this is not the first time I've made a complaint about this but it does no good
- Russellville, KY, USA
Low beams are too dim while driving at night they look like they are practically not even on at all.
- Kingsville, TX, USA
The headlights have deteriorated so badly that I cannot see to drive at night. A quick search online reveals this is a very common problem with this model. I bought the car new and it has been very well maintained. The reflective internal coating on the headlight assembly deteriorates apparently due to the high heat of the halogen bulbs. This is a tremendous safety issue. Please due the right thing and force them to recall these cars to fix this very dangerous situation.
- Huntington, WV, USA
Low beams are extremely dim, truly making this vehicle unsafe to drive at night and at night while raining and seems the only way to correct is to replace with the same projector lights which are still defective.
- Spring Hill , FL, USA
Low beam lights extremely low, I almost hit the median because I could not see it ahead at night, even when the low beam lights were turned on. I notice the low beam light are very dim and I often have to use the Hi beam lights to be able to see the road at night. This extremely low light issue has been going on for years even after I replaced the light bulbs with brighter light bulbs. The problem is really bad, both when driving in the city and driving on the road, .
- El Paso, TX, USA
The low beam lights offer NO light, which is extremely dangerous when driving at night and also in hazardous weather conditions. I can't see the road at all and am forced to use my high-beams. I have replaced the bulbs at least twice now and still no improvement. It is a critical issue Nissan needs to address because you can't see the road, other cars, wildlife, etc. They are putting everyone who has this model in life-threatening danger.
- Cincinnati, OH, USA
The lights are dangerously dim. They do not light up the road at all causing a major safety issue. This endangers the driver, passengers, other vehicles and pedestrians. Please issue a recall.
- Vancouver, WA, USA
This is a known problem with 2013-2015 Altima. The headlamp projector bowls deteriorate and do not project the light causing a major safety issue because you cannot see the road ahead. Nissan is doing nothing about it. I have had to replace the expensive bulbs twice with brighter bulbs and this did not rectify the problem. There should be a recall!!!!!
- Valrico, FL, USA
When driving at night the low beams do not light up the area enough to see. This is a huge safety concern.
- Bellefonte, PA, USA
My wife and I started to notice the dimness over a year ago, but it became more apparent when we drove through some back country with winding roads for a weekend getaway with the family. It was stressful, scary at times and obviously a hazard. I pretty much had to keep my high beams on for the whole stretch of the dark roads especially on sharp and blind turns. Since that experience, we try to steer clear of taking trips in the evening... but even now on regular routine drives on freeways or even pulling up to my court the dim beams are more obvious than ever. I went to get my oil change service done today, and mentioned my issue with the headlights and inquired about replacements. They suggested running a diagnostic to identify the source but it would cost $375 or something just to do that... I mentioned that they recently did a diagnostic (that I paid for when they were trying to figure out another concern I had with the brake light going and no issues were found, just needed to top off the brake fluid) so I passed on it... I then inquired about replacements and was told they would be about $400 to replace both sides. From that point I googled cost to compare and came across articles, forums that brought to light that I wasn't alone with my concern and issue with the headlights. And some comments mentioned replacements such as hid or led didn't do much to help the dim beam. I am not sure now if I want to spend the money to replace or keep googling on ways to help fix the problem in a more cost effective way. Hopefully there is a recall because the dim low beam is a hazard that fixing will save lives and make it less stressful at night to drive... especially when carrying special cargo.
- Hercules, CA, USA
The low beam headlights are poor. Nissan install a brand new set of lights and I can't see but 5 feet in front of my car at night. The light illuminated is terrible. The headlight assembly is the problem. They knew it before they took my $130 to replace with lihghts that did me no good. I use high beams mostly.
- Greenbelt, MD, USA
The regular headlights (not high beams) are so dim that it makes it very difficult to see at night. In low light areas (city streets) I have bumped the curb because I could not see it and when turning in low lit intersections, I am unable to see where the lanes are, making it very difficult to safely turn. I have cleaned the outer part of the headlight and replaced the lights with no improvement.
- Mckinney, TX, USA
While driving at night my dim headlights are so dim its as if they are not even on. It doesnt matter if im driving in the city or country its hard and getting harder to see the highway. Ive come close to having an accident several times. Only prevention was switching to high beam to be able to see. So if I end up having an accident due to this somebodys going to be served and spend more money than what they could have by preventing it. This is dangerous. How many people have to go through this" how many accidents were caused by this that resulted in death" we dont know bc they are dead!
- Zwolle, LA, USA
Lights are extremely dim. A safety hazard that has been named numerous times online. Nissan is aware and has done nothing to remedy the poor manufacturing.
- Houston, TX, USA
Lowbeams do not help at night. Extremely dangerous. Nissan needs to issue a recall for the projector headlights which went bad within 2 years of use.
- Sacramento, CA, USA
Low beam lights are extremely dangerous. Cannot see at all. Must use high beam in order to see what is ahead. Had lights replaced twice and doesn't correct the issue.
- Bristol, VA, USA
Headlights are not bright enough to safely operate vehicle at night or rainy and/or foggy weather.
- Charlotte, NC, USA
Visibility has always been bad. Cannot see well driving at night. The headlights do not project.
- St. Louis, MO, USA
Can not see with low beams on. High beam works fine but can't safely drive with low beam only.
- Broussard, LA, USA
- Gonzales, LA, USA