9.4
really awfulTypical Repair Cost:
$2,956.00
Average Mileage:
83,974 miles
Total Complaints:
28 complaints
Most common solutions:
- replace transmission & radiator (19 reports)
- not sure (4 reports)
- extended warranty announced by Nissan on 10/15/10 (2 reports)
- replace radiator (1 reports)
- replace radiator and flush cooling system (1 reports)
- replace transmission (1 reports)
2012Feb 10
Frontier SE 3.2L
- Automatic transmission
- 80,400 miles
My truck started to run hot,so I check the coolant level. It was low so I added some. I didn't notice any leaks,either. A few days later I noticed that the transmission would bang when it shifted. I check the fluid, & found out it was full of antifreeze. Now the transmission is slipping.
2011Aug 11
Frontier 4.0L
- Automatic transmission
- 97,400 miles
I took my frontier into Jeremko Nissan in Spokane. Was told that I had to replace the Trans and Radiator at the cost of $5800. Told them that I had seen on line 45 plus pages of this same problem with the frontier he told me that he knew about the problem and that i should contact the Nissan corprate office to see if they would cover it. Consumer affairs called me back told me they would look into it and call ne back as I have seen this is what they tell everyone. they of course did not cover it but they told me to try to get the Dealer to cover it since I just bought it from them 9 months ago. They had the office manager call me and he told me to come in and pick out a different truck and he would just take the loss. I thought they had great customer service boy was I wrong when I found a truck it was a downgrade compared to what I had. It was 2 years newer but had less options than my truck. The truck cost $1200 more than what I paid 9 months ago so I thought I wought have to pay some money out of pocket but when he told me he was going to give me $9000 for my truck as a trade in, which was $7700 Less then I paid. i told him this was unexeptable he said he had to cover the cost of replacing the transmission. so much for them taking the loss. I would like to contact the guy on here that mentioned the class action Lawsuit. How do I find out about this?
2010Mar 25
Frontier SE 4.0L
- Automatic transmission
- 78,000 miles
Started to notice vibration while shifting at 78,000 miles, carried in for repair at 81,000.
First called dealership around 78,500 miles after seeing complaints on internet, was told they had never heard of antifreeze getting into the transmission before. I was told by local transmission shops they were lying, because they had tried to repair some for the dealership, and would not hold repair, better to replace with transmission from Nissan. After replacing, Nissan extended warranty to 80,000 miles but I had no record of taking it to dealership prior to the 80,000 miles so I had to eat the $4,0000 dollars.
I am currently trying to trade for Toyota!!!!!
2011Sep 14
Frontier LE 4.0L V6
- Automatic transmission
- 81,000 miles
Upon reading all of the horror stories on this web site I was having another service that needed to be done on my truck, which you may see under the engine catagory. I DID NOT have any issues with my transmission but i did have an upgraded radiator put in my coolent and radiator fluid were fine but I did choose to spend a few hundred dollars (replacing the radiator) to avoid a few thousand dollar problem. I thank the people on this web site for all the insite and helping me to avoid a potential catostrophic problem. Do not get me wrong i am not happy with Nissan when it comes to backing their product but I do love my truck and its performance. As i wrote in another catagory save your parts and work order from your mechanic so when recalls happen you may be re embersed.
2011Jun 01
Frontier LE V6
- Automatic transmission
- 70,000 miles
We bought our 2005 Frontier brand new from the dealership. It ran great until this past summer, when it began bucking at highway speeds. Took it to Norris Nissan West in Ellicott City MD who said it needed a trans flush, which we had done. It ran great for another month or 2, then on our way to vacation in the mountains, it started bucking again. Called Nissan back, but due to monetary issues was unable to take truck in for service. I recently checked the transmission fluid and noticed it was purple. Right away I knew the radiator had cracked and was leaking coolant into transmission. I have an appointment with Norris Nissan tomorrow. We'll see what they say.
2011Jun 08
Frontier SE
- Automatic transmission
- 140,000 miles
Obviously a design flaw. Nissan should have recalled these transmissions as soon as they new it would be a problem
2011Mar 01
Frontier
- Automatic transmission
- 100,000 miles
I purchased a 2005 Nissan Frontier in September of 2005, i really enjoyed my new truck. It was working great until this last year of 2010 it started giving me problems when i first drove it to Lake Tahoe. Just a few months ago i began to notice that it would vibrate when i would press on the gas, which worried me. I thought it must be a small problem, so then after a while it did it even more. The light showed up to check engine. I took it to a mechanic and was told that there was a problem with the radiator and transmission line. Coolant was going into the transmission. He supposedly fixed the problem, it was ok for two weeks then it began to vibrate and at this point it would only run to 45 miles on the freeway. I found another mechanic that guaranteed his work, he said he found the problem with the transmission and i paid him. He said this problem would still occur but only for two days then it would be fine. I guess he had programed the transmission. Two days passed and the problem didn't go away, on my way back from the Oakland hills i was stranded on the side of the freeway. Therefore had a tow truck come get me and the vehicle, was taken back to the mechanic. Soon after the mechanic took it to Nissan Dealership and they are working on it. I have not yet got my truck back and this problem has been stressing me out, i've been having to depend on other people to borrow their vehicles. I need a lawyer this is a rip off
2011Jul 15
Frontier SE 4.0L V6
- Automatic transmission
- 80,500 miles
Nissan needs to put a recall out for this problem. My 05 Nissan Frontier with 80,500 miles on it should not be having these types of problems. Because Nissan is making faulty vehicles I have paying on a truck for almost five months now that I can't even drive. This is more than unacceptable. Nissan needs to suck up and bite the bullet. If they would fix things like this when it happens and take care of customers they wouldn't all be going to the nearest Toyota dealership because that is where I am headed.
2011Apr 01
Frontier SE 4.0L V6
- Automatic transmission
- 82,000 miles
Love/ Hate relationship had the truck for 2 months, One day woke up went to my truck started it and put it in drive pressed on the gas BLAAAAAA f'in truck goes to limp mode, max 15mph made it to the dealership, get there truck gets in the shop sits there for a day or so then they tell me needs a tranny because of crap tranny cooler. Now I got stuck with a $7000 DOLLAR BILL. I complained and made them take a grand off it. If I wanted Tranny issues I would have bought a Dodge. ):0 PLEASE NISSAN RECALL THIS PROBLEM!!!!!!!!! AND THEN TO MAKE IT WORSE THEY GAVE ME A CUBE
Update from Apr 28, 2012: Well still have the truck and am currently replacing the timing chain. It sucks that I love this truck so much but after all the time and effort I am gonna keep it till it dies.
2011Aug 20
Frontier Nismo V6
- Automatic transmission
- 89,000 miles
Nissan as a Company...huh, where do I even begin. I bought a 2005 Nissan frontier Nismo 4x4 and it was good for about 3 years then started to come apart on me. First it was the rear end, then radiator, then transmission, then check engine light always on. Always something wrong with it. Nissan stuck it to me like everyone else. and just like everyone put on all these forums. Everyone's story is the same. Same song and dance. Nissan wont stand behind their products and I'm sick of it. They made all these model's and then sold them them. (Which is me.) Then moved on to other models along the way and left the past buyers with NISSAN' burden. Which is not doing anything to help past consumers. Thanks Nissan you really helped a lot. SYK.... you did nothing and you won't do anything to help. Well what comes around goes around and you'll be out of business soon enough.
2011Jul 27
Frontier Nismo 4.0L
- Automatic transmission
- 110,000 miles
I had been having problems with the transmission for months. After replacing fluids it seemed to work fine. Then one morning I go out to crank it up & it would not start. The radiator had ruptured & the fluids had gotten into the transmission. This caused the electrical to short out. After replacing the radiator the nissan dealership states that the cost would be $7,830.32. This was to replace the transmission, the electronic control panel & the wiring harness (that it burnt up). Nissan states it will not fix. The only results I received was when I filed it on my insurance & they totaled the Nissan.
2010Dec 29
Frontier Nismo 4.0L V6
- Automatic transmission
- 105,000 miles
I'm a hardworking American who bought a 2005 Nissan frontier nismo 4x4 in 2006 as an investment in a solid work/play vehicle for the future...I was hoping. Instead I bought a lemon. First off, the fuel economy was nowhere what they claimed it would be. The check eng. light went off and i had a mechanic tell me it was the 02 sensors and he replaced them for $435.00. My light went off again later that day and the same mechanic said it was the fuel system. My fuel gauge had been malfunctioning for quite a while and he said that was the problem Then the fuel sending unit failure which the dealer said would cost 1,000 to fix because I would have to replace the fuel pump as it was all one unit. I decided to wait to fix the problem as it was past the warranty. I still had about a year until It would need to be smogged . Then I started having a shuddering in the transmission and took it in for a service. They said it was ok and the shuddering continued on and off. Then for the first time the truck started heating up and when I checked the radiator fluid I noticed oil from the transmission.Oh ya transmission oil in the radiator fluid and radiator fluid in the transmission.
I parked the piece of crap and went to my classic 82 Subaru Brat for a while. When I got enough money I replaced the radiator myself and also fixed the fuel sending unit myself for 90 bucks. By the way..you can just replace the fuel sending unit on it own. It needed to be smogged so I took it and they said both cats were bad. This cost me $1,970 to replace both sides and smogg this lemon mostly because I live in Ca.
Then I got my sticker from the DMV and drove straight down to have the transmission flushed and they said they would flush it out but it was bad and needed to be rebuilt. So far they are up to $3,300 for that job. This sucks. Of course the dealership won't do anything for me and Nissan USA won't either. I'm gona spend the rest of my days badmouthing Nissan and Coast BMW Nissan in SLO.
2011Oct 12
Frontier LE V6
- Automatic transmission
- 86,000 miles
This is unbelievable. Prior to owning this truck I have always purchased Toyota's, and have NEVER had a problem. I have had more recalls and inconveniences with this truck than any other vehicle I have ever owned.
As of right now, I am joining the ranks of those who are desperate for Nissan to "man-up" and back their product. At this point, I have no idea what this is going to cost, but I am being told that my radiator has leaked into the transmission. Therefore, I need a new radiator and am still waiting to hear about the damage to the transmission. After reading some of the other stories on this site, my optimism is gone. I feel like I need to get this fixed as cheap as possible and get rid of the truck. I feel completely and totally duped by Nissan.
2010Dec 15
Frontier LE 4.0L V6
- Automatic transmission
- 59,000 miles
I seem to have the same problem as many others. Transmission cooler ruptured in radiator and contaminated my transmission. I took it in to my Nissan dealer and they replaced the radiator, under warranty, and made me pay labor and parts. They assured me that we caught it in time and the transmission would be okay. This needs to addressed by Nissan because they're deffinately aware of the situation. A recall of all affected vehicles should be the least they could do.
2011Feb 16
Frontier SE V6
- Automatic transmission
- 107,371 miles
Took my truck to Peltier in Tyler for a ECM Relay Recall. Mechanic looked at truck and found that the radiator transmission cooler was leaking anti freeze into my transmission. Was told to replace radiator immediately and flush transmission. Did this however transmission went into limp mode and progressively got worse. A mechanic replaced the valve body and checked the clutch packs in the transmission. Drove okay until now. Now the torque converter seems to be going out and the vehicle will go into the limp mode. I have to disconnect the battery to reset the code and it will drive okay for about 10 miles and the Service Engine Light goes on. When this happens the vehicle goes into the limp mode. My mechanic told me that he thinks the torque converter is shot and will have to be replaced.
Update from Jul 15, 2011: My mechanic pulled the transmission yesterday (07/13/2011) to R & R the torque converter. While the transmission was on the bench, he opened the tranmission pan and discovered metalic parts in the pan and on the valve body and throughout the transmission. He said that the will require a complete overhaul.
Six months ago, he replaced the radiator, drained the transmission fluid, and had to replace the valve body which was shot due to cross contamination of the coolant mixing with the tranmission fluid. The torque converter was not changed since I decided to take a gamble. Well I lost the gamble and so because of a defective radiator, I am now having the torque convertor replaced and the transmission overhauled. I strongly urge Nissan to step up to the plate and make this right by reimbursing the parts and labor costs because of their negligence of not informing Nissan owners of the major defective radiator problem. Had they let me know about this when it was discovered, I would have promplty taken care of the vehicle and had the radiator replaced immediately. Now because of their negligence they now have a very disatisfied truck owner who will never ever purchase another Nissan again unless they offer a workable solution! IN SHORT, THEIR NEGLIGENCE IN DEALING WITH THIS PROBLEM IS UNACCEPTABLE!
Update from Jul 24, 2011: Took my truck to Peltier in Tyler for an ECM Relay Recall. Mechanic looked at truck and found that the radiator transmission cooler was leaking anti-freeze into my transmission. Was told to replace radiator immediately and flush transmission. Did this however transmission went into limp mode and progressively got worse. A mechanic replaced the valve body which cost over $1000 for the part alone and checked the clutch packs in the transmission. Clutch packs checked okay however the mechanic could not guarantee that the torque converter was okay. Vehicle seemed to drive okay after the repair. Now the torque converter seems to be going out and the vehicle will go into the limp mode. I have to disconnect the battery to reset the code and it will drive okay for about 10 miles and the Service Engine Light goes on. When this happens the vehicle goes into the limp mode. My mechanic told me that he thinks the torque converter is shot and will have to be replaced.
Update as of 07/192011 - Mechanic replaced my torque converter and rebuilt transmission. The old torque converter came apart and after pulling the transmission, he saw a lot of metallic shavings on the screen on the valve body. While driving to work on 07/22/2011, I was driving around 70 MPH with the cruise control on. All of a sudden my RPM gauge redlined and my transmission went into neutral. I immediately released the cruise control by tapping the brake pedal. With no shoulder on the road at my location, an 18 wheeler was quickly coming up on my rear. I put my flashers on and was able to coast to an exit. The 18 wheeler came within inches of my rear end. Now my Frontier is in Dunn's transmission shop in Tyler, TX to be repaired. As of this writing, the problem has not been diagnosed but I am sure the problem will be in the valve body since something caused the transmission to go into neutral. Probably some metallic material got inside something in the valve body which was replaced in March 2011.
Update from Oct 4, 2011: On February 16th, 2011, I took my Nissan Frontier to a Nissan dealer in Tyler, Texas for an ECM Module recall. A mechanic at the dealership informed did an unscheduled inspection of my truck and informed me that my radiator transmission cooler was cracked. He told me that I needed to fix this immediately, however when told about the costs to do this job I decided to have my mechanic work on this problem immediately. On February 17th 2011, I went to a local United Auto Parts in Tyler and purchased a radiator, coolant, transmission fluid, and a transmission gasket. My personal mechanic agreed to do the job which is about 1/3 of the cost that the Nissan Dealer would charge. Tony (my mechanic) is a Master Certified ASE mechanic and I have known him since 1998. Okay, so on February 18th 2011, he did a R & R on the radiator, drained the transmission fluid, and flushed the transmission. Yes, there was indeed a pretty good amount of ethylene gycol in the transmission and in the radiator overflow bottle. So after the job was complete the truck seemed to drive okay for about a month. In early March, the truck developed a problem. The transmission "Service Engine Soon" light went on. Then the transmission went into a "limp" mode (according to Tony). What happened was that for some reason or another, when I tried to drive my truck, it took off in 3rd or 4th (not sure) gear. I would not downshift. To fast forward things, Tony troubleshot the truck and determined that the transmission valve body was shot. So on March 11th 2011, I purchase a new valve body which cost $1052.14. Plus I purchase new transmission fluid and Lube Guard. The total cost with labor came to over $1500.
The truck has been driving great until last week. On July 5th, my transmission "Service Engine Soon" light went on. Tony now has instructed me to purchase a new torque converter and a transmission rebuild kit and new transmission fluid along with another bottle of lube guard. Cha Ching! I estimate that this is going to run around another $1500 plus after all labor cost are incurred. In conclusion, I purchase my 2005 Frontier in December 2007 when it had only 66,000 miles. If Nissan would have sent me a recall on the radiator when this was discovered, I would have promptly replaced it. Now I am a victim of circumstance paying the price for their negligence of not notifying me of this.
2011Apr 11
Frontier LE
- Automatic transmission
- 87,000 miles
Frontier started vibration when shifting. Took immediately to grapevine Nissan to have it serviced. Received estimate for repair $6500.00 which included replacement of both radiator and transmission. Submitted complaint via internet to Nissan Corp. Received response several days later that it was out of warranty and they could not help. They did refer to Regional Specialist "Hope" who would check into any further actions. One week later made many phone calls and finally received response... Nothing they can do... I have having it repaired by dealership with used parts for $3600.00.
With exception of the Service Manager I found the people who represent Nissan slow or non responsive. I find it reprehensible that Nissan would not stand in any way behind the vehicle. I find it very surprising the number of complaints about this issue and Nissan not have a recall. This is not only costly but a safety hazard!
2010Jun 01
Frontier LE 4.0L V6
- Automatic transmission
- 75,000 miles
Nissan has known about this problem for some time. I have serviced my vehicle regularly and first reported a vibration in the transmission which later became a shuddering. When reported to the mechanic, I was told nothing was wrong. In December 2010, after researching the issue on my own, I took it back to the dealership and again I was told it was probably nothing. I told them that I believed that transmission fluid was being mixed with coolant. Finally the dealership confirmed my suspicions. I contacted Nissan Consumer Complaints and they denied any help. When they extended the warranty in Oct. 2010 my vehicle had over 80,000 but the initial complaint occurred back around 57,000 miles.
2011Apr 01
Frontier Nismo 4x4 4.0L V6
- Automatic transmission
- 105,000 miles
Basically the transmission cooler went out and took the radiator and transmission with it. Dealer said it would be over 7000.00 to repair. Nissan offered no help with the repair. Even charged me for the towing and diagnosing the problem. Last Nissan I will ever buy. What a piece of junk!! Had the extended warranty but was 5000 miles outside of warranty. Had transmission work done on the truck in the past. Never again!!!!
2010Sep 06
Frontier SE V6
- Automatic transmission
- 70,000 miles
I have a 2005 Nissan Frontier pick-up. I was informed today that my transmission was shot and that the repair bill would be $4,200.00 for a "re-manufactured" transmission. Everything I've read today suggests that this is an ongoing problem with Nissans, Nissan is very well aware of it, and that they are unwilling to address it. Currently looking at the class action options that may be available.
Update from Feb 11, 2011: To be fair, once I found out about Nissan extending the radiator warranty to 80k miles, I contacted South Charlotte (NC) Nissan. They confirmed what my mechanic found and replaced my radiator and transmission at no charge. I was very pleased about how Nissan and my local dealership handled this situation. The service department personnel couldn't have been nicer or more professional.
2011Jan 24
Frontier LE 4.0L V6
- Automatic transmission
- 80,500 miles
I HAD MY TRANSMISSION SERVICED REGULARLY BY THE NISSAN DEALER, AS AT MATTER OF FACT IT WAS SERVICE IN OCTOBER OF 2010 AND WENT COMPLETELY OUT ON 1/24/11 AND NISSAN WOULD NOT OFFER ANY ASSISTANCE, BECAUSE I WAS OVER THE 80,000 MILES EXTENDED WARRANTY BY 500 MILES. I FEEL THAT I WAS RIPPED OFF BY NISSAN, BEING THAT THE VEHICLE HAD AROUND 1200 MILES ALREADY WHEN I PURCHASED THE VEHICLE NEW FROM THEM.THE NISSAN CORPORATION OFFERED NO ASSISTANCE AT ALL. I LET NISSAN CORP. KNOW THAT I DID NOT EXPECT THEM TO PAY ALL OF REPAIRS,BECAUSE I HAVE 80000 MILE OF USAGE ON THE VEHICLE AND THEY DENIED THAT THEY WERE HAVING PROBLEM WITH THE TRANSMISSION ON THE FRONTIER PICKUPS. THEY TOLD ME WITHOUT RESERVATION WE HAVE NO COMPLAINTS ON THIS MATTER. IT FLOOR ME WHEN I STARTED CONTACTING TRANSMISSION SHOP IN MY AREA, THEY TOLD ME EXACTLY THE PROBLEM I WAS HAVING WAS A VERY COMMON PROBLEM ON THAT NISSAN PRODUCT. ONE OF THE TRANSMISSION SHOP I TALKED TO HAD JUST COMPLETED A 2006 FRONTIER TRUCK IN DECEMBER OF 2010 WHICH HAD THE SAME PROBLEM AS MY TRUCK. MY TRUCK IS CURRENTLY IN A SHOP GETTING THE TRANSMISSION REBUILT AND WHEN IT IS COMPLETED,IT WILL BE GOING TO BE SOLD. NISSAN CORPORATION WILL NO LONGER SELL THIS OLE BOY ANY OF THEIR PRODUCTS AND AT EVERY CHANCE I WILL BAD MOUTH THEM TO EVERYONE I MEET. I CURRENTLY MANAGE A VEHICLE BODY REPAIR SHOP AND AT EVERY CHANCE I WILL WARN ALL MY CUSTOMERS AND POST THIS LETTER ON HOW NISSAN CORPORATIONS LOYALTY THEIR CUSTOMERS.
2010Feb 06
Frontier Nismo 4.0L V6
- Automatic transmission
- 67,000 miles
Had radiator failure causing coolant to cross mix with transmission fluid. Did everything I could to try & save transmission. Flushed fluids twice & dropped pan to clean out sludge on bottom of pan also went through 2 inline trans filters in hopes of avoiding replacing transmission. My frontier had only 67K when problem first occurred. Now at 78K transmission has error code P0744 indicating torque converter clutch trouble. Contacted Nissan Consumer Affairs for assistance. Was told that I needed to take in to Nissan dealer for diagnostic report. Cost me $125.99 to be told what I already knew. Dealer report states replace transmission & torque converter. Failure caused by radiator failure. One week latter they call me back saying they will not provide any assistance at all not even reimbursement for the diagnostic charges. Even after explaining I own 2 other Nissan vehicles which I purchased from the same dealership & had referred 2 of my co-workers who purchased new Nissan Frontiers. This is the last Nissan I will ever buy. I guess the failure is not life threatening so, they don't care. Well I hope the class action law suit against them for this problem will hurt them as much as it is hurting my wallet.
2010Oct 15
Frontier SE V6
- Automatic transmission
- 0 miles
Here's the info from Nissan:
Subject: 2005-10 Frontier, Pathfinder and Xterra Radiator Assembly Warranty Extension
Attention: Dealer Principal, Sales, Service and Parts Managers ***** Warranty Extension Announcement *****
This announcement is to inform you that Nissan has decided, for customer satisfaction purposes, to extend the warranty for the Radiator Assembly on all 2005-10 Frontier, Pathfinder and Xterra vehicles equipped with automatic transmissions.
The New Vehicle Limited Warranty coverage on applied vehicles for the Radiator Assembly will be extended from its original duration of 3 years/36,000 miles to 8 years/80,000 miles (whichever occurs first).
This warranty extension applies only to the Radiator Assembly (and its component parts), including damage, repairs, replacement, and related towing resulting from this issue. Customers who may have previously paid for a repair that would have been covered by this extended warranty will be eligible for reimbursement. Coverage of other vehicle components will remain unchanged, and all other terms, conditions, limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply.
Additional details regarding this warranty extension and reimbursement eligibility and procedures will be provided to you no later than October 29, 2010.
Note: SERVICE COMM is not yet updated to reflect this new warranty coverage. Vehicle specific information will be added to the Applicable Warranties screen in SERVICE COMM no later than November 1, 2010. During the interim, the warranty system has been updated to allow claims processing using normal claims coding. Customer questions can be directed to
National Consumer Affairs at 1-800-NISSAN1 (1-800-647-7261).
Nissan Parts and Service Operations 10/15/2010
2010Aug 26
Frontier Nismo 4.0L V6
- Automatic transmission
- 85,000 miles
I have a 2005 Nissan Frontier NISMO package with 85k miles, auto-trans. I purchased the truck brand new in 2005 and have treated it like a queen ever since. I only use 93 octane gas and synthetic oil. I get all the recommended service at a Nissan Dealership as well. I drive the truck mainly on paved roads at interstate speeds. The truck is treated much better than the Nissan brochure tells me it can be treated.
I started to have transmission shuttering at approx. 40-45 mph when the overdrive would engage. I assumed it was due to a transmission problem or maybe the rear differential. I went online to a Nissan forum to see if anyone else was having similar problems, and sure enough I found a whole other world. I had no idea that my truck had the potential (as illustrated by so many other instances of the same vehicle) to have such a catastrophic failure. Right there in all the forums are discussions of people with the same "shuttering" problems, then the dealership telling them that the transmission oil and radiator fluids have mixed, causing the radiator and transmission to be damaged. I immediately ran outside and checked my radiator fluid's ... sure enough it was full of what looked like emulsified oil. I called my local Nissan dealership (Haldeman Nissan, in Hamilton Square, NJ) and spoke with Tim Taylor (Service Manager) about scheduling an appointment, and what my concerns were. Tim looked up my service records and assured me that Nissan would "help me out" because my case was obviously not due to vehicle neglect, as can be seen in my service records!
I dropped of my truck the next morning (8/26/2010 8AM) and Tim again assured me that Nissan would be there for assistance given my service records on the truck. I inquired as to what the cost would be today for the work and Tim told me that "they (Haldeman) would take care of it". I spoke with Tim about my concerns for my transmission and the vehicle longevity. Tim told me he too did not understand why Nissan had not issued a recall, or just proposed the installation of an exterior transmission cooler on the vehicles. Tim said that exterior modification would only be about $75, and would have prevented all this damage to the vehicles. About 3 hours later I get a call from an administrator (Charlotte) saying that "my radiator fluid looked like chocolate milk, and they (Haldeman) recommended replacing the radiator and flushing the cooling system and transmission twice each". I asked Charlotte what Tim thought about financial help. She would have to call me back. She did about an hour later, Tim told her that he was referencing "Nissan's support" if my transmission needed work. Charlotte informed me that my bill would be $1527.00 for the work to be done, and they were giving me zero assistance. Since I need a vehicle to get to/from work, I told Nissan to proceed with the work.
I called Nissan North America (8/26/2010 4PM), and spoke with Pauline Reed about my problem and filed a claim number. Pauline took all my information and said the Regional Specialist would call me back the next day. The Regional Specialist, Michelle Mercy left a voicemail on my phone for me to call her back. I left her a message today (8/30/2010) and am still waiting on a response.
I will pick up my truck this afternoon from the dealership. The final cost that I owe them this far was totaled at $1416 for the work done (about $50 is an oil change I requested as well). I plan on talking at great length to the Service Manager about the issue, as well as financial support.
This problem is not the consumer's fault, but is becoming g a huge problem. The repairs are in the thousands of dollars range, not just a few dollars here-and-there. I purchased an expensive truck with the future in mind of buying a vehicle that would be an investment as well. A truck that would last long after the payments were over. However, I now own a truck that I feel is a time-bomb that could go off and cost me over $8000 at any moment. My biggest frustration in this entire debacle is that if Nissan had opened their mouths when Nissan first discovered the issues, all this could have been avoided. With a "patch" to the problem only running about $75 I would have gladly paid that as a precautionary measure would have paid quite a bit more for the protection of my investment. My truck is now out of warranty, and thus I will be burdened with the cost of these repairs.
I will continue to be quite a thorn in Nissan's side until I feel like I have some resolve in this matter. Updates to follow as I hear more from Nissan North America and my dealership (Haldeman Nissan, Hamilton Square, NJ).
2010May 28
Frontier V6
- Automatic transmission
- 58,000 miles
I can't believe this is not the only complaint of this issue. I have a 5 year old truck with a BAD transmission caused by a manufacturing defect on their Radiator! This really sucks! Can't we issue a claim to Nissan to replace our transmission? I found out that I am not the only one in El Paso that has this problem. A transmission repair shop has had to fix a lot of Nissan Transmissions due to this problem and I do not think that is good for Nissan. Nissan is supposed to be a HIGH END Auto company, but it now seems they are a FRAUD and rig their vehicles to get more money out of their victims (customers) !!
2010Mar 01
Frontier SE 4.0L V6
- Automatic transmission
- 112,000 miles
My Nissan truck has a vibration that only happens when in speeds 40-45mph. It has something to do with the overdrive, because that's when it does it. If I take it out of overdrive it doesn't do it at all. I have replaced the radiator and found transmission fluid in it, and when I drained the transmission I found antifreeze in it. What can be causing me this problem? Transmission?
2009Nov 01
Frontier ES 3.2L V6
- Automatic transmission
- 102,500 miles
LIke many others I've seen online, my transmission was completely shot. They said the torque converter was annihilated. Before and after the transmission was replaced I've noticed the same shutter-thud thing happening when the vehicle is at cruising speeds of 45 and 55. Seems like an overdrive issue, but don't know if it's related to the transmission problem. Wondering if the leaking radiator fluid mixing with the transmission fluid is part of my problem, too. Don't know, but unless Nissan happens to step up and do something about these defective transmissions, I'll never buy a Nissan again.
2009Sep 04
Frontier SE V6
- Automatic transmission
- 61,000 miles
Let me add my complaint to the thousands of similar complaints out there about Nissan's unacceptable warranty and repair policies and behaviors.
I own a 2005 Frontier SE 4x4. For a month, I was noticing that my truck would briefly vibrate at high speeds and then make a thud. It only happened occassionally when I tried accelerating from a cruising speed. It was almost as if it was trying to kick into overdrive.
My 60K mile warranty just expired a month ago and I figured the dealer wasn't going to help me, so I took it to a friend at Aamco. They found out that the transmission cooler had ruptured and the coolant had leaked into the transmission. Before I had them open up the transmission to see what damage had occurred, I called up the dealer to see if there were any limited warranty's for this issue. They reported that there were none. So I had Aamco open it up and see what the damage was. They reported that it would cost over $4,000 to fix!!! So I immediately called Nissan Corporate to file a case to get some assistance. After waiting a week for a response, they finally got back to me and said there was nothing they could do to help.
So now I'm $4,000 poorer and worried that something else is going to go wrong with the truck. I'm tempted to sell it to recoup the money I spent fixing it.
Last time I'll buy a Nissan.
2012Feb 05
Frontier SE Crew Cab
NISSAN WON'T PAY TO FIX SAYS SINCE I DIDN'T HAVE NISSIAN DEALER DO REGULAR SERVICE ON IT. NEVER WILL BUY ANOTHER NISSAN
jamesk1757
Brunswick, GA, USA
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