Affected Component: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Date Published
JUL 27, 2016
NHTSA TSB #
10091420
TSB Document
Summary
"2016 MAXIMA; NAVIGATION UNIT FREEZES 2016 MAXIMA (A36) ONLY IN THE FOLLOWING STATES: CALIFORNIA (CA), NEVADA (NV), ARIZONA (AZ), OREGON (OR) AND UTAH (UT) IF YOU CONFIRM WHILE DRIVING ON A ROAD THAT HAS MORE THAN EIGHT LANES TRAVELING IN THE SAME DIRECTION WITH NAVIGATION ROUTE SET: -MAP FREEZES OR GOES BLANK. -NAVIGATION IS VERY SLOW TO PAGE BETWEEN SCREENS. -VOICE RECOGNITION AND PHONE STEERING WHEEL CONTROLS STOP WORKING. -CD PLAYER WORKS AND PLAYS AUDIO, BUT SCREEN WILL NOT CHANGE TO CD AUDIO DISPLAY. AND -THE AV CONTROL UNITÂ’S CURRENT SOFTWARE VERSION IS 107 OR 124. SEE SOFTWARE VERSION CHECK AND SOFTWARE UPDATE CONFIRMATION ON PAGE 3 TO CONFIRM SOFTWARE VERSION. ACTION -UPDATE THE NAVIGATION SOFTWARE WITH SD CARD SHOWN IN SD CARD INFORMATION ON PAGE 2 AND SERVICE PROCEDURE ON PAGE 3."