8.0

pretty bad
Typical Repair Cost:
$2,000
Average Mileage:
61,550 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace both hatch struts, mounts, computer (1 reports)
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problem #1

Jul 212017

Pathfinder Platinum 3.2L V6

  • Automatic transmission
  • 61,516 miles

click to see larger images

hatch strut mount rusted out

On vacation with the family, I pressed the auto hatch close button and heard something pop and realized that the strut had released from it's mount on the vehicle - not the hatch-side mounted point.

Upon further inspection, the mounting pin from the bottom of the strut had rusted off and snapped.

This is really an exterior piece that is exposed to the elements so the material they use should not rust out.

I thought- "OK well I'll just buy a new strut and replace it".

Not so easy- Nissan dealer said that I need to replace the entire computer that operates the auto back hatch and both struts!!!!!- Cost- $2000!!! For a piece that shouldn't have rusted in the first place. NISSAN QUALITY again. Dealer said there has been no recall- so tough luck. I can't even get the hatch to open. Counting down the days 'til my lease expires so I never have to do business with Nissan dealers or their customer DIS-service.

- Dave H., Richmond Hill, ON, Canada