10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 26,256 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Nissan Pathfinder. The contact stated that water entered the sun roof and caused a mildew odor inside the vehicle. The vehicle was taken to bill seidle's Nissan (10500 nw 12th St, miami, fl 33172, (305) 637-5319) where the contact was informed that the vehicle was designed in that manner. No further assistance was provided. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 25,767. * consumer stated water enters the car via the sunroof, while closed, and accumulates in a gutter type channel. Some of the water drains via 2 drain holes, however some of the water remains ponding. It is water which with time causes a mildew smell in the car. I believe this is a safety issue because mildew spores will enter the body and has been identified as a cause of certain ailments. When I met with the Nissan representative and a Nissan dealer service manager, we opened the sunroof of a new car at their lot, and it had ponding water which will eventually turn into mildew. I am simply asking to end my lease so I can lease another car with no sunroof. I suffer from allergies and the smell is really affecting me. Updated 10/26/18
- Doral, FL, USA
On February 10, 2018, we brought home a new puppy. We wanted to calm our current pet down so I went inside my house to let him out to use the restroom and calm him for the introduction. It was a cold night so my 7-year-old daughter and husband were in the backseat unbuckled with the heater on. Nobody was in the front seat at the time. The car was running and I had the key in my pocket in our house. About 7 minutes later I heard a crash. In my mind, I figured my husband was moving things in our garage but when I went outside, the car had accelerated up my driveway and into my garage. It crashed into my freezer, and if the freezer had not been in the way it would have crashed into my house. Nissan flew an engineer down from tennesee and he ran a report on his computer and found no fault. I asked if they knew why it happened and if they took the vehicle apart to look for cause and they said: "no, we were not looking for why only if the computer showed an error." I asked for the report and they stated that the report was proprietary and refused to release it to me. It seems odd that they would not release the report if Nissan is not at fault.
- Henderson, NV, USA
- Lexington, SC, USA