10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
4 / 0
Average Mileage:
16,560 miles

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« Read the previous 20 complaints

problem #13

Nov 022018

Pathfinder

  • 21,299 miles
We purchased a 2017 Nissan Pathfinder for our family 5 from peters Nissan in nashua N.H. August 2017. In November 2018 we started having problems with the vehicle losing power, and shaking like it's ready to stall out. We took it in to Nissan and they claimed they replaced all 6 fuel injectors and 5 upper injector 0-rings. We brought it back on Dec 3, 2018 for the same problem and Nissan documentation states that they performed road test and vehicle road gauge read all the way empty even though the vehicle had one half a tank of fuel. They claimed to have replaced internal fuel pump and and the vehicle fuel gauge was then reading at the appropriate level and the vehicle was returned to us. On Jan 14, 2019 we took the vehicle back to Nissan for the same mechanical problem and they kept it until Feb 6 claiming that they were doing extensive research to diagnose and fix the problem. After 3 weeks without our vehicle we were called to pick it up and the work order stated 'road tested vehicle and could not duplicate condition'. however the paperwork indicates that the mileage in was 23181 and the mileage out was exactly the same, 23181, indicating that Nissan never really did anything to resolve the problem. We are a family of 5 and for us this vehicle was a huge investment, we're confident in the Nissan brand name but now we are regretting our decision. We have requested that Nissan buy the vehicle back so we can purchase a reliable vehicle from another brand name corporation or at a minimum replace this vehicle with a new Nissan Pathfinder to no avail, so now we feel we are stuck with this high priced lemon.

- Hudson, NH, USA

problem #12

Dec 142018

Pathfinder

  • 43,000 miles
I purchased my 2017 Nissan pre-owned with 40,000 miles and I have only had the vehicle for 4 months. The back up camera will sporadically stay on while in drive until you stop and take it out of drive. I have taken it in and they can't get it to duplicate so they can't fix the problem. I also started having load noises coming from the engine while the A/C was running. Come to find out it is the radiator cooling fan assembly was shaking around and now I have to pay to have it fixed! I have now done research and found this is a problem that Nissan doesn't want to address or do a recall on. Seeing as that Pathfinders from 2014-2018 most around 30K to 50K have been affected yet somehow these issues are not of concern. I called Nissan and she took my complaint but did let me know that this has not be addressed as an issue by Nissan. I really love my Nissan Pathfinder but I am so disappointed now by the customer service and doing right by the customer is not a concern of Nissan.

- Cibolo, TX, USA

problem #11

Dec 072018

Pathfinder

  • 47,000 miles
I bought my car used about 6 months ago. It has 47K mile on it now and about 4 days ago while driving it I started hearing a loud buzzing/rattling sound coming from the front of the car. I pulled over in a parking lot and opened the hood and found the radiator/cooling fan assembly shaking around like it was totally out of balance. I shut off the A/C system and the fan stops shaking. Since this occurred I have talked to numerous people online that state this very thing has happened to them on Pathfinders ranging from 2014-2018 and it all seemed to happen around 40-50K miles and Nissan will do nothing about it. This seems like a huge issue that needs to be recalled and addressed. Thank you

- Greenville, SC, USA

problem #10

Feb 052017

Pathfinder

  • 3,000 miles
Back up camera blacks out or does not shut off when car is put on drive. This cause the entire system to shut off, air conditioner, phone, and radio.

- Goodyear, AZ, USA

problem #9

Sep 212018

Pathfinder

  • 6,000 miles
My emergency braking keeps sending me alerts when there is nothing in front of me. I'm getting messages that the system is disable because of an obstruction. This happens a lot of times when it's raining out. I have open a complaint with Nissan case number 32896677. The dealer tells me rain can effect the system. When the weather is bad is when you need the system the most.

- Sarasota, FL, USA

problem #8

Jul 182018

Pathfinder

  • 25,000 miles
Backup camera is remaining on while driving. Serious distraction which could potentially cause an accident. Must stop the engine to reset which is also a possible hazard depending on location and traffic such as backing out of driveway into a main roadway with no shoulder to pullover to reset! dealer sees no issue. Has occurred 3 times in the 6 months we've owned the vehicle. Parked in garage so not a rain issue, but have noticed it occurring on high humidity days post rain.

- Hughesville, MD, USA

problem #7

Feb 102018

Pathfinder

  • 4,500 miles
On February 10, 2018, we brought home a new puppy. We wanted to calm our current pet down so I went inside my house to let him out to use the restroom and calm him for the introduction. It was a cold night so my 7-year-old daughter and husband were in the backseat unbuckled with the heater on. Nobody was in the front seat at the time. The car was running and I had the key in my pocket in our house. About 7 minutes later I heard a crash. In my mind, I figured my husband was moving things in our garage but when I went outside, the car had accelerated up my driveway and into my garage. It crashed into my freezer, and if the freezer had not been in the way it would have crashed into my house. Nissan flew an engineer down from tennesee and he ran a report on his computer and found no fault. I asked if they knew why it happened and if they took the vehicle apart to look for cause and they said: "no, we were not looking for why only if the computer showed an error." I asked for the report and they stated that the report was proprietary and refused to release it to me. It seems odd that they would not release the report if Nissan is not at fault.

- Henderson, NV, USA

problem #6

Jan 182018

Pathfinder

  • 2 miles
I recently purchased a 2017 Pathfinder with 10,300 miles on the odometer. Yesterday January 18, 2018 I was driving with my wife when there was a loud noise coming from the engine compartment followed by the smell of burning electrical smell. The noise stopped but the smell continued for a short time. The operation of the vehicle was not affected. I drove the vehicle again today but there was no repeat performance. What could this be as I found a similar problem posted.

- Chicago, IL, USA

problem #5

Nov 152017

Pathfinder

  • 6,500 miles
Backup camera remains on when car is put in drive. Camera will remain on until car is shifted out of drive - can be for long periods of time. This happens sporadically, maybe once every 2 weeks, but has happened for the entire 11 months we have had the car. Nissan has offered no solution. Causes major distraction while driving.

- Evergreen, CO, USA

problem #4

May 162017

Pathfinder

  • 9,000 miles
The back up camera will get stuck while in drive. You can be driving down the road and see the road behind you moving. The screen also has a lot of distortion on it at times making it hard to see objects behind you. They purpose of a back up camera is safety. It is not safe to have a large moving screen in your car while you are trying to drive & lines & other distortion could make objects (such as children) hard to see. The back up camera occurs when moving and in park. The distortion will occur while you are in reverse moving or not moving. All of these things occur intermittently. I have an email from Nissan saying they have no fix for this problem and they are refusing to take the car back. They don't see how this could possibly be a safety hazard (yes, they have actually told me this). Also, even though I have video documentation showing these events they refuse to fix it because they have not been able to duplicate it. I don't want someone getting killed because of this!

- Lawndale, NC, USA

problem #3

Nov 152017

Pathfinder

  • miles
Purchased vehicle last week / currently has 200 miles / started smelling wires burning, taking to dealership for inspection.

- Tampa, FL, USA

problem #2

Sep 142017

Pathfinder

  • 7,880 miles
I have a 2017 Nissan Pathfinder last month I started to have problem with the vehicle went entering a highway the vehicle begins to stutters and sometimes it hesitate for a few seconds and returns to normal but that's constantly I took it to the dealer but did said that nothing is wrong with the vehicle to keep driving until it give a code it has happen several times and the dealer cant find anything what's next wait until the transmission goes and I have to pay for it not fare

- Plainfield, NJ, USA

problem #1

Jun 112017

Pathfinder

  • 200 miles
This car only has 244 miles on it. However, when I drive it for more than a few minutes, I start feeling a little dizzy and disoriented. Once I'm out of the car in fresh air again, the feeling slowly goes away. I'm going to call the dealer (brown's dulles Nissan) in the morning to get on their schedule and request they check the car thoroughly, but wanted to see if NHTSA has any previous complaints or information which might be helpful. Started noticing it last week. The speed I'm going doesn't make a difference.

- Ashburn, VA, USA