10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 16,288 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The transmission is faulty and when driving in the freeway or even the streets I would notice that the car starts to jerk back and forth. Secondly I believe it unsafe whenever turning at high speeds the car feels as if it can tip over. Within my first month of purchasing the car there was tons of engine problems.
- Colton, CA, USA
When the vehicle is put in drive or reverse the whole vehicle shakes tremendously and is very, very noticeable while holding the brake. Also when I turn on the ac the whole vehicle shakes.
- Baltimore, MD, USA
I was purchased a nissa vehicle from weston Nissan at Dec 2018, after few months Nissan corporate called me that they need to take back to switch to another one, ends up I found out the car is not original from Japan it was defective one with aftermarket air bag, and all wires from air bag has been cutting before the sold to me, the car still seating my garage with no driving, I would like to know if I can get my money back since this is not the originals as what they said, I M worried to drive so I decided not to drive it, thanks again
- Dublin, CA, USA
My vehicle started having issues with the transmission around 90,000 miles. While driving on the highway the acceleration started having problems. I took into a Nissan and they tested the vehicle and let me know the transmission failed. The model is a Nissan Rogue and is a 2017 model...
- San Antonio, TX, USA
We were driving smoothly on a 5N freeway and the car suddenly jolted and stopped at exactly 48K miles, no sensors were lighting up.I have to hazard light in the middle of the freeway turn off the engine and turn it on, same jolting movement but luckily I was able to steer it safe at roadside and ask for towing.
- San Diego, CA, USA
When driving between speeds of 30-45 mph the vehicle would shake, and the rpms were shifting erratically between 2000-4000 or more. The issue would correct when more speed was attained, but would return. When the accelerator was depressed, the vehicle would not respond immediately, however the rpms would increase drastically. When on the highway, using cruise control at 65 mph, the rpms would change drastically again. When the vehicle was in a full stop when exiting a highway the vehicle would not move when the accelerator was depressed to reenter traffic, the rpms immediately went above 6000 or more, and the vehicle shut off unexpectedly, with the check engine light illuminated. The vehicle was then placed in park, and ignition turned off, and turned back on again. The vehicle turned on without issue, no check engine light was on. Again, the vehicle did not respond immediately to the accelerator being depressed, but did begin to move. The vehicle is scheduled to be towed to the West herr Nissan in orchard park for repairs.
- Allegany, NY, USA
The Nissan has a severe vibration coming throughout the cabin at stoplights on city streets. The steering wheel vibrates, the passenger violently vibrates when no one is sitting in the seat, the hood shakes. This all happens while at idle, as the vehicle gets warmer the issues becomes worse, for example: The vibration is less noticeable the first 10 minutes the vehicle is on and operating, as the engine warms the issue gets worse. I have had the car inspected by both Nissan and a 3-rd party, with both saying the issue is visible, but there is no fix for this. This vibration is a safety hazard, it is shaking components of my vehicle that may become loose over time and not hold up if I were in an accident (I.e. the vibration on the passanger seat could cause bolts to become loose without me knowing, then when I step on the break the seat could come loose and cause injury. Also the hood latch can become loose and fly open while driving.) besides the safety issues this is adding excessive ware and tear on, Y vehicle and I don't feel safe.
- North Highlands, CA, USA
When driving at a moderate speed then slowing down in traffic that is slow and stop and go, once I come to a complete stop and get ready to go again the car hesitates to take off. The engine sounds like a truck and does not go above 25mph with the gas pedal to the floor. The lights that appear on the dash is the safety crash and warning lights. I then have to pull over to the side turn the car off and turn it back on again for it to go back to normal. This happens 1-2 times a week. I afraid this going to cause a terrible accident. I have reported it to sheridan Nissan three times. They are saying nothing is wrong.
- Newark, DE, USA
The contact owns a 2017 Nissan Rogue. While driving 30 mph, the vehicle braked automatically without the brake pedal being depressed. The contact also stated that the vehicle stalled twice without warning. The driver restarted the vehicle and was able to drive. The vehicle was taken to pohanka Nissan of fredericksburg (5200 jefferson davis hwy, fredericksburg, va 22408, (540) 898-5200) where the vehicle was driven a hundred miles; however, the technician could not replicate the failures. The vehicle was not repaired. The manufacturer was not made aware of the failures. The failure mileage was approximately 28,000. The VIN was not available.
- Ruther Glen, VA, USA
Driving on interstate about 10 mph. Car suddenly makes this loud noise and shuts off. It did restart and I didn't lose electrical as I was on blue tooth call but if happened when I was going faster this would have been a catastrophe!. this is the second time though. The first time I was in parking lot and I thought I did something as it was a new car. I was not touching anything but steering wheel and lightly touching brake as I was in traffic but there was quite some room between me and the car ahead.
- Katy, TX, USA
Engine keeps on turn off with out notice.
- Houston, TX, USA
A few times on a cool start in the morning it doesn't fully turn over. I wait a few seconds and turn key again then it turns over. A few time while backing up out of my work spot, the car 'jumps' like it is going to kill. As soon as I hit brake it revs back up and then I can go. Today I left work, then at a stop sign my car killed. I really didn't think much, until it killed. I will be calling service department tomorrow.
- Arnaudville, LA, USA
The contact owns a 2017 Nissan Rogue. While the vehicle was merging onto the highway, it suddenly stalled and did not immediatly restart. The vehicle was later taken to hill Nissan(6401 cypress gardens blvd, winter haven, fl 33884) where it was diagnosed that the front sensor was faulty and needed to be replaced. The sensor was replaced. Later, while driving onto a freeway, the failure recurred and the vehicle stalled. The vehicle could not be restarted and was towed back to the dealer. While at the dealer, the failure could not be duplicated and the cause of the failure was not determined. The manufacturer was notified of the failures. The failure mileage was 25,000. The VIN was unknown.
- Orlando, FL, USA
I was driving my 2017 Nissan Rogue on a routine trip from my home to my office. I was turning through a residential intersection when my car shut off without warning mid-acceleration. I would estimate I was going no more than 5-7mph as I accelerated from the stop sign into 25 mph. Because I was going up a slight incline, I was able to put it into neutral and coast backwards out of the intersection. I contacted aaa and waited for them to run their battery tests. After ruling out battery issues, I had it towed to a local mechanic who encouraged me to take it to Nissan due to a computer malfunction. The mechanic informed that what happened should never happen. Nissan put it through their own tests to determine what exactly happened with the computer. They later found that a wire had been rubbing against a bolt. The wire was the wire that connects the computer to the engine. As explained to me: The wires of the car are all bundled together and inside of a "protective" tube. The tube was rubbing against the bolt, then opened up, exposing the wires. The wire that happened to be the one that continued to be in contact with the bolt was the wire that then shorted the computer and turned the engine off. They ensured me that there was nothing that I did that caused this but they were unsure why the wires/tube was in the location that it was. It was a little over 1,000 miles outside of the warranty (my car had 37,300 miles on it) and refused to do anything about it. I attempted contact with Nissan North America multiple times, the first woman eventually told me there was nothing they could do as it was out of warranty. When I asked to speak to her supervisor, she never returned my calls.
- Pittsburgh, PA, USA
On January 13 (about 29000 miles) while driving up an on ramp off of the highway the vehicle started to sputter and hesitate. Pulled off and put vehicle in park and engine continued to sputter a few seconds then die. Tried to start up and would briefly start, sputter, then die. Towed to dealership and was told my maf sensor was junked up by a bug. Sensor was replaced. On January 25, same thing happened. Driving down the highway and vehicle was becoming hesitant, inconsistent and jumping rpms, started sputtering and eventually stalled. Getting towed back to the dealership. Current mileage 30588.
- Clever, MO, USA
The contact owns a 2017 Nissan Rogue. While driving 45 mph, the vehicle stalled and the danger warning message illuminated. The vehicle was towed to berman Nissan of Chicago (3456 N kedzie ave, Chicago, il 60618, (773) 295-4650) where it was diagnosed that the radar sensor needed to be adjusted. The vehicle was repaired. The manufacturer was contacted and did not assist. The failure mileage was 14,000.
- Chicago, IL, USA
When the vehicle is stationary, engine turned off a weird chirping/buzzing noise comes from the engine in intervals. The dealer is unable to duplicate, had the vehicle for 2 weeks. I have recorded it and sent to several mechanics, I see on youtube other owners have it as well, and Nissan can't figure out what it is. It happens frequently since the day I purchased the vehicle on 7-31-2017 brand new. I now have 10,000 miles, it still happens, last time yesterday.
- Olmsted Falls, OH, USA
The vehicle initially would not start on 1/17/18 while parked. I called Nissan roadside and they sent a tow truck a few hours later. Vehicle was unable to be jumped. Towed to the dealership. They could not duplicate the issue. I got the vehicle back several days later and the problem occurred again. I was at work so I waited on calling for a tow and when I went back out it turned over. In March, I had the same problem and the vehicle was again stationary and could not be jumped so it was towed. The dealer told me they could not find an issue so I took the car back. On 8/18/18 I was on the interstate when I felt the car seem to lose power and heard a whining or whistling noise which I initially thought was a window slightly open. I got off the interstate and parked in the closest area I could. The vehicle would not start and I again called Nissan roadside. The dealer had the vehicle for 2-3 weeks and again returned it telling me it was ok. On 9/11/18 I went to get lunch and the vehicle stopped working in a parking lot. I took video on 9/11/18 of the problem and again had to be towed and find a ride home (1 hour from home). Now I am told the dealer added some "harness" and it should work fine so I should come pick it up. This vehicle is clearly dangerous. I was driving so I was able to handle it but if my wife or somebody else was driving I really don't know what would have happened. I have further repair orders not included in the attached documents.
- Newburgh, NY, USA
My car wouldn't start it would turn off as I'm sitting at a light, all my lights would blink on and off it was making a clicking sound then it finally turned on and my tire pressure light came on and a triangle with an explanation came on. I received a recall notice on my car, so I took it in and they told me it was the transmission and had to fix it they had my car for a whole week. I received my car back and about 2 months later my car continued to have the exact same problem. They fixed nothing!!!! my cars in the shop right now as we speak because of the same problem.
- Las Vegas, NV, USA
- Estell Manor, NJ, USA