10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
59,060 miles

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« Read the previous 20 complaints

problem #35

May 202014

G5

  • 45,000 miles
The contact owns a 2007 Pontiac G5. The contact stated that after the vehicle was repaired under NHTSA campaign number: 14V171000 (electrical system), the steering column began shaking violently and hard to turn. The vehicle was taken to a dealer where the technician diagnosed that the inner steering shaft needed to be replaced. The manufacturer was made aware of the failure. The current and failure mileage was 45,000.

- Steubenville, OH, USA

problem #34

Mar 032014

G5 4-cyl

  • 85,000 miles
Driving around a corner in town at approximately 25 miles per hour in snowy conditions on a rough road; tried to accelerate to make it up a hill and the accelerator wouldn't work (could push down, but wouldn't accelerate); tried to turn the steering wheel to make the corner and the vehicle started sliding on the snow; tried to turn the wheel in the opposite direction and was unable to manipulate the wheel. Crashed the vehicle into two parked cars; the seat belt mount disconnected from the frame. The air bag did deploy. Driver was unable to shut off the engine after the wreck.

- Nemaha, NE, USA

problem #33

Apr 232014

G5

  • 23,400 miles
The contact owns a 2007 Pontiac G5. The contact stated that while driving approximately 25 mph, the power steering assist failed without warning. The vehicle would become increasingly difficult to control. The vehicle was taken to a dealer where it was diagnosed that the power steering needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 23,400.

- Staten Island, NY, USA

problem #32

Mar 032014

G5 4-cyl

  • miles
I saw on the internet re-calls for GM cars and found that my particular model/year car was being recalled. The more reading I did on the subject I realized that everything that I had to have fixed on my car was being recalled. I have spent thousands of dollars getting my airbags, my steering column, my brakes, my computer sensors, the steering harness, etc. Fixed on this car only to find out that there had been re-calls. I am currently waiting for the 'local dealership' to find a 'good used' steering column for my car since mine is breaking down and they said they can't get one. I also own a GMC S-10 in which the key fits into my car and turns it on. I called the local dealership and told them that I knew there was a recall recently and that everything I've had fixed on that Pontiac G5 is now being recalled. Hope you can help me.

- Fort Washakie, WY, USA

problem #31

Nov 092011

G5 4-cyl

  • 45,000 miles
I was just driving home an on the freeway the car just stopped, I was lucky that I could just coast in to a safe area. After awhile I turned it on an it started up.. the same thing happened today 2/26/14 I stopped at the post office and it would not turn on I waited about ten minutes and it started. It seems to be the ignition.

- Phoenix, AZ, USA

problem #30

Jul 012010

G5 4-cyl

  • 40,000 miles
While driving, there's a chime and all my gauges drop to zero. I get a "power steering" and "low fuel" alerts on my dashboard (and I'm pretty sure the power steering goes out). See video at: goo.gl/naw5ns.

- Snohomish, WA, USA

problem #29

Nov 112013

G5

  • 52,000 miles
The car has developed a rattling noise when the brakes are applied. During braking there is a vibration in the steering wheel. The power steering periodically is sporadic, especially at low speed. It feels like manual steering and is difficult to turn. The rack and pinion has developed a great deal of slack allowing the car to wander on the highway, making driving at higher speeds very harrowing. It is my opinion that the combination of a malfunctioning electric steering motor and the slack in the rack and pinion is the combined problem with this vehicle. It is a danger to drive in it's present condition. On November 11th while driving on a major highway, the car veered suddenly and crossed over the center line. It was windy and during the drive, I noticed the wandering of the vehicle increased. When I got home, I blocked up the front end and thoroughly investigated the wheels, brakes, rotors, tie rod ends, and the steering. I found that the rack and pinion was getting increasingly sloppy. I have purchased the parts and plan to install them myself, but I have little faith that this inferior steering system will be a long term fix. A class action lawsuit against GM for a system that puts the general public in grave danger is imminent. Not only are the operators and passengers of these vehicles at risk, but so are the lives of those on the highway that might meet one of these vehicles head on in a collision. GM better come up with a repeat recall to fix these issues the right way, or buy them all off the road. I know this affects other models as well. Cobalts, G6S, etc. What a cluster that a company like GM could make such an epic blunder and now try to sweep it out with a simplistic one-time recall that puts the same inferior quality of parts back in this machinery. I'll bet the executives at GM have been sweating this deal, and rightly so.

- Nortonville, KS, USA

problem #28

Jan 182011

G5

  • 20,500 miles
Serious safety issue here..on 1/18/2011 I got in my car went to the store. At this time I noticed a strong odor of gas inside my vehicle. Next day I started car and backed it out smelled stronger gas smell. Pulled car back in garage. Car was towed to GM dealer. GM dealer stated "nothing is wrong with the vehicle" paid $200 got car back still wreaks of strong gas smell upon starting (inside the vehicle). I have contacted the attorney general and GM. I am getting nowhere with getting this vehicle repair. Basically the two warranties aren't being used because the GM dealers don't want to wait on their money and other Pontiac G-5's have had the same problem (same year make and model) the fuel module and fuel pump are to be replaced free of charge I am getting conflicting statements on "my car not being on recall" and findings where there is a recall. I am considering giving the car back and requesting a full refund if they are not backing their warranty. I feel this car has severe safety issues and I cannot drive a vehicle that is a fire hazard/explosion risk. I was always told if you smell gas don't drive a vehicle. I'm starting to think when they sold the vehicle they knew there was safety issues as I was forced into gap insurance and an extended warranty. What good did it do to have all these protections if none of them are getting my car repaired. The first thing I did after smelling fuel was look up on recall information.. vehicles assembled in Mexico and Alabama were on recall GM stated "your car is not included" why I am having these issues with my vehicle.? the recall states the fuel module may crack and leak gas which may result in fire/explosion. This will be the third recall I purchased the vehicle new. First door locks, then steering problem, now fuel leak.

- Englewood, OH, USA

problem #27

Sep 132010

G5 4-cyl

  • 31,500 miles
Pontiac G5 2007 VIN [xxx] after steering wheel recall repair in September 2010 at bill stasek, wheeling, il I started to have knocking noise from the steering wheel at low speeds on rough. After that I went to ocean Cadillac, bal harbor, fl to check the problem-the answer was that "probably" the strut needs to be replaced for about $600-$800. I said no. I contacted Pontiac.com customer service. They explained that I need to go to another dealership-lehman Buick GMC, miami, fl to check with them. The service manager responded that this is a "normal knocking noise" from the steering wheel for Pontiac G5 at all!!! the problem is that noise started after the recall service in September 2010. So typical or normal this is about my safety. The car is about 34000 miles. I request to repair my Pontiac G5 2007. GM refuse to service the vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bay Harbor Islands, FL, USA

problem #26

Feb 162008

G5

  • 32,000 miles
My 2007 Pontiac lost power steering and I couldn't turn the wheel and hit a bank. GM had a independent person look at it. Then a GM rep looked at the report and said it wasn't their fault. I ask what kind of education she had and she said that didn't matter. They looked at the car for 4 hours and no mileage.

- Wash, PA, USA

problem #25

May 072010

G5

  • 65,000 miles
The power steering failure light comes on as well as all the other warning lights and gauges quit working while driving which makes it a safety concern. We have received a notice from GM that this vehicle might have a recall because of the steering failure but have been told by our Pontiac dealer and GM that it does not. The vehicle has been to the dealer 3 times in the last month for this issue. First time, the dealer said they didn't find anything. Within a half hour of leaving the dealership, the car was brought back to the dealer for the same issue. The dealer replaced the ECM and after a few weeks the issue has returned and has been a the dealer for a week but they are unable to find problems and seem to have given up. Have talked to GM customer service during this whole time.

- Gloucester, VA, USA

problem #24

Jun 062010

G5

  • 40,000 miles
The contact owns a 2007 Pontiac G5. While driving at approximately 30-35 mph, the power steering stopped functioning. The contact pulled over and shut the vehicle off. When he restarted it, the power steering still did not function. The vehicle was taken to an authorized dealership where the steering column relay was replaced. While driving from the dealership, the failure occurred again. The dealer then stated that the power steering assist motor needed to be replaced but parts were unavailable. The VIN was unavailable at the time of the complaint. The current and failure mileages were approximately 40,000.

- East Peoria, IL, USA

problem #23

Feb 082010

G5

  • 32,200 miles
We have a 2007 Pontiac G5 urad with 32000 miles on it, we bought it new. In Feb 2010 my son was driving to school and as he went around a sharp bend in the road, he stated he felt the power steering went out and lost control of the car sliding into guard rails. This has happened a few times since, then we get a recall from Pontiac about the same problem. I told them about it, they had a independent inspector look at it and a girl named brandy called and said it was her decision not to do anything about it. I asked what her qualifications were and she said it didn't matter what her education was.

- Washington, PA, USA

problem #22

Apr 062010

G5

  • 61,432 miles
Power steering stopped working while driving approx 40 mph. Parked vehicle at work, started after shift and power steering resumed.

- Brandon, FL, USA

problem #21

Dec 152009

G5

  • 22,000 miles
The contact owns a 2007 Pontiac G5. While driving at speeds of 40 mph, the power steering assist would fail immediately followed by the power steering icon illuminating on the warning panel. There were no repairs made to the vehicle. The failure mileage was 22,000 and the current mileage was 25,000.

- Weston, FL, USA

problem #20

Dec 112009

G5

  • 72,000 miles
The contact owns a 2007 Pontiac G5. While driving at speeds of 55 mph, the power steering would intermittently fail. The vehicle would become increasingly difficult to control. The manufacturer stated that there were no recalls and would provide no assistance. There were no repairs made to the vehicle. The failure mileage was 72,000 and the current mileage was 74,000.

- Eagleville, TN, USA

problem #19

Mar 182010

G5

  • 42,000 miles
I own a 2007 Pontiac G5, the power steering goes in and out on the vehicle. I've nearly had 3 accidents while driving. This vehicle is my only for of transportation. Once I heard about the recall, I called my local dealership and was told I could not have the repairs performed until I received a letter from GM. All I hear is that they are working on this issue. This is a life threatening problem. It is extremely difficult to regain control of my vehicle when the power steering goes out when I am driving slow.

- Laplata, MD, USA

problem #18

Sep 012009

G5

  • 40,000 miles
The contact owns a 2007 Pontiac G5. The contact was driving approximately 30 mph and the power steering warning indicator illuminated on the instrument panel. Suddenly, the power steering failed without warning. The engine was turned off and restarted, and the vehicle began to operate normally. The failure mileage was 40,000. The current mileage was 47,000.

- Ft Lauderdale, FL, USA

problem #17

Feb 162010

G5

  • 35,000 miles
Long distance trip with power steering not working at various times (G5, 2007). Was going to have dealer evaluate until seeing just this morning 03/02/2010 that a recall for power steering was being issued. Anyword with regard to power steering recall. I'm concerned that if my daughter was driving the car and the power steering would stop functioning. She may be in a scenario that could make this a very dangerous situation if the wheel has become very difficult. Power steering is displayed on dash.

- Hoffman Estates, IL, USA

problem #16

Feb 152010

G5

  • 42,000 miles
2007 Pontiac G5. Steering gave out twice causing near collision both times, brake failure at times. Sometimes the brakes are fine sometimes they cant even slow the vehicle down. Dash lights, all gauges, signal lights, radio, heater fan, rear defrost comes on and goes out rapidly at times causing inside of car cabin to fill with smoke. GM claims that this is normal and that none of these complaints are considered to be safety issues. The car has only 44000kms on it. There was 42000 when these problems started getting serious. They say the have the steering problem fixed, but I haven't had the car back long enough to know as it ends up in the garage every couple of days. The car duplicated the problems for the mechanic at the GM dealership but they say they don't know what is causing the problems. The gave the car back with the problems and said that I am stuck with it. When I asked them about it filling up with smoke they said if it happens again get out and let it burn. Easy for them to say....it is my family that is in this car including two small children in car seats. Someone has to stop this before it is too late and someone gets killed because of GM's junk they are putting on the road. Any help in these matters would greatly be appreciated.

- Carbonear, 00, USA

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