10.0

really awful
Crashes / Fires:
0 / 52
Injuries / Deaths:
1 / 0
Average Mileage:
104,282 miles

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« Read the previous 20 complaints

problem #66

Mar 082016

Grand Prix

  • 200,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling). The contact stated that he did not experience any oil leaks prior to the recall repairs. However, after the repair, the vehicle began to leak oil excessively without warning. The vehicle was taken back to the dealer who claimed that the oil leak was not part of the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.

- Heathsville, VA, USA

problem #65

Apr 152016

Grand Prix

  • miles
I have a recall on my 2002 Pontiac Grand Prix and I have called a local dealership to get it fixed but they said that the part is on back order for months. I then talked to Pontiac customer service and they told me that I had to wait for a second letter for the recall notice. I told them that I had received it already and they still insisted that I have to wait for it. I drive 3 kids in my vehicle and I constantly worry about my recall. It is the recall about oil dripping on the exhaust manifold. Also my head lights are really dim. I literally can't drive at night with my head lights.

- Crescent City, CA, USA

problem #64

Aug 052016

Grand Prix

  • 108,060 miles
Takata recall 15757. Drops of engine oil may be deposited on the exhaust manifold through hard braking. This condition could cause an engine compartment fire. So I took the car to doan Buick GMC and the valve rocker arm cover and the gasket were replaced on 8/5/16. Then I was told that the rear valve cover and lower intake are leaking oil but may have other leaks. Which this was not part of the recall. So expects me to pay out-of-pocket for this. Also the transmission cooler lines are leaking some but not really bad. So he topped it off with 3 quarts of transmission fluid. When I would turn on the ac the car engine idled down and struggled to accelerate and will jerk. I had to turn the ac off so the car can pick up speed. Now its running fine for now.

- Rochester, NY, USA

problem #63

Jul 012016

Grand Prix

  • 80,000 miles
The contact owned a 2002 Pontiac Grand Prix. The vehicle caught on fire while parked. The fire department extinguished the fire, but a fire report was not filed. The vehicle was destroyed and towed to an independent mechanic. The vehicle was included in NHTSA campaign number: 15V701000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.

- St. Louis, MO, USA

problem #62

Mar 012016

Grand Prix

  • 75,000 miles
My car smells like burnt oil after driving it. I reported it to my dealer a number of times trying to get an appointment after I got my recall but they still say they don't have the parts this is a serious fire hazard please help.

- Lino Lakes, MN, USA

problem #61

May 022016

Grand Prix

  • miles
GM recall 15757 issued Dec. 2015 -parts not available. Letter dated Feb. 2016 -parts available. May 2016 - dealer still can not get parts from GM. Pontiac/ GM customer assistance completely useless - maintains parts are available but doesn't know when or how the parts are being sent to dealers. Recall involves potential fire in vehicle do to oil leak. I don't believe parts are available.

- New Carlisle, OH, USA

problem #60

Apr 252013

Grand Prix

  • 200,000 miles
The contact owns a 2002 Pontiac Grand Prix. While driving 65 mph, smoke was present from the rear of the vehicle and the check engine light illuminated. The vehicle was taken to a dealer where it was diagnosed that the rear valve cover failed and needed to be replaced. The vehicle was not repaired. The vehicle was repaired previously under NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was notified of the failure. The VIN was unknown. The failure mileage was approximately 200,000.

- Woodstock, GA, USA

problem #59

Feb 102016

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact received a notification of NHTSA campaign number: 15V701000(engine and engine cooling); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Palm Coast, FL, USA

problem #58

Apr 082016

Grand Prix

  • miles
Recall notice 15V701 has been issued and I was informed by GM in Feb, 2016 that parts are now available. However, this is not the case per my local dealership. They stated they received only 5 repair kits and have a backlog of people waiting for parts to come in so their vehicles can be repaired. Someone needs to find out from GM why parts are not available and when they will be available. The risk of engine compartment fires will not be eliminated until repairs are done. What is the GM doing about this and what is the NHTSA doing to get GM to resolve this 'no parts' situation?

- Dover, PA, USA

problem #57

Mar 172016

Grand Prix

  • 80,100 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that the vehicle was repaired according to NHTSA campaign number: 15V701000 (engine and engine cooling), but the repair did not correct the failure. The engine oil was leaking on the engine manifold. The manufacturer was not notified. The approximate failure mileage was 80,100.

- Redford, MI, USA

problem #56

Feb 012016

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Vessemer, AL, USA

problem #55

Jan 132016

Grand Prix

  • miles
The contact owns a 2002 Pontiac Grand Prix. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Seekonk, MA, USA

problem #54

Feb 152016

Grand Prix

  • 120,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that the check engine light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel regulator failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 15V701000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- Galva, IL, USA

problem #53

Mar 082016

Grand Prix

  • 173,000 miles
I drove approximately 12 miles and parked in a parking lot. About 10 minutes later my car caught on fire and burned. It was stationary and not running at the time.

- Grand Rapids, MI, USA

problem #52

Feb 152016

Grand Prix

  • 216,895 miles
The contact owns a 2002 Pontiac Grand Prix. After the vehicle was repaired under NHTSA campaign number: 15V701000 (engine and engine cooling), the dealer stated that there was an oil leak and that the dip stick was fractured. In addition, the contact stated that low oil was displayed across the message board. The contact was not provided with the part that needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 216,895.

- Clearwater, FL, USA

problem #51

Mar 012016

Grand Prix

  • 146,000 miles
The contact owns a 2002 Pontiac Grand Prix. While having the vehicle serviced by an independent mechanic, the contact was made aware of oil leaking on the rear manifold of the vehicle. The vehicle was serviced under NHTSA campaign number: 15V701000 (engine and engine oil), but the contact was concerned that the recall remedy did not fully eliminate the safety risk. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 146,000.

- Westwood, NJ, USA

problem #50

Dec 152015

Grand Prix

  • 80,000 miles
The contact owns a 2002 Pontiac Grand Prix. While parked, the vehicle leaked oil. The contact received a recall notification for the engine; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to do the recall repair. The manufacturer was not made aware of the issue. The NHTSA campaign number was unknown. The failure mileage was approximately 80,000.

- Randolph, MA, USA

problem #49

Mar 102015

Grand Prix 6-cyl

  • 176,000 miles
I March of 2015, my 2002 Grand Prix engine compartment caught fire. An off duty fire dept. Officer was near by and able to extinguish the fire. I towed my car to my wife's uncles house. My vehicle remains there. I was unsure what to do until I received the letter alerting me of the recall. I have alerted the state once I received the first letter late December 2015. I had not heard back. I am curious what steps to take now. My car is in the same place as before. The engine did catch fire and has been unable to start since the incident. Please contact me at your earliest convenience. [xxx] when the fire occurred, the car had been recently parked after driving a short distance. It was parked in front of the local elementary school for a few minutes when the fire happened. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Elnora, IN, USA

problem #48

Sep 012013

Grand Prix

  • 170,000 miles
The contact owns a 2002 Pontiac Grand Prix. While parked in a parking lot, the vehicle caught fire. The fire department extinguished the fire and a fire report was filed. There were no injuries. The vehicle was serviced under NHTSA campaign number: 09V116000 (engine and engine cooling), but the remedy failed to repair the vehicle. The vehicle caught fire after the recall repair was performed. The contact received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) after the failure occurred. The manufacturer was notified of the failure. The failure mileage was 170,000.

- Gallatin, TN, USA

problem #47

Nov 112015

Grand Prix

  • 99,000 miles
The contact owns a 2002 Pontiac Grand Prix. The contact stated that after the vehicle was parked, it began smoke. The vehicle was taken to a dealer where it was diagnosed that the front and rear valve cover gaskets needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA campaign number: 15V701000 (engine and engine cooling) but stated that both gaskets were not under the recall. The manufacturer was made aware of the failure. The failure mileage was 99,000.

- Corbin, KY, USA

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