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Steering totally locked up. Can only move forward or backward in a predetermined path. Chrysler says not covered by a recall or warranty. Luckily it occurred as my wife was parking on the drive way. Dealer says they can not move it to do any other recall work. Repair estimate is close to $2200. This appears to be the same part that was under the s19 recall just installed before the recall date. Customer service is in the tuff luck mood. Luckily failure happened at low speed in home drive way
Update from Sep 30, 2018: $2500 later it is now working, never again will I have an all electric steering system. I had to pay a $250 "core" charge for a "Brand New" unit.What a crock of male bovine fecal material. Fca and Ntsb know this problem exist just not enough bodies to satisfy them.
- H.C. M.,
Recently (May 16 2018) while driving my 2015 Ram 1500 truck, the (electric) power steering felt stiff (35 mph, 50- 75 degree range, ambient temp) while driving to work. Left work later that day worked ok. The problems happens after 20 miles driven and is intermittent, but getting worse and more frequent. I bought the truck used with 20,000 miles on it in July 1017 and it was very clean, just of Chrysler lease, the instruction book and other info was still in factory cellophane. I have put 10,000 miles on it and already have a problem. Does anyone know of a fix?
- Gary L.,
At the dealership now, waiting for there conclusion of why it went out. Hoping they don't come back with the same old BS story we can't find anything wrong, just drive it and see if it happens again. Oh GOOD, I came within inches of hitting a concrete wall the first time it went out and now you would like to see if I could repeat that??
- Terry H.,
Prior Lake, US