10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
30,478 miles

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« Read the previous 20 complaints

problem #110

Sep 142022

1500

  • miles
The frame mount where the front fuel tank strap slides into has corroded out causing my fuel tank strap to release from the frame and allowing my fuel tank to sag in the front.

- Rockland, MA, USA

problem #109

Sep 082022

1500

  • miles
Said there will not be any recall fixed anytime soon

- Greendale, IN, USA

problem #108

Aug 262022

1500

  • miles
Fuel pump leaking. Gasoline leaked in garage. I park in a garage and the smell of gasoline extremely strong. Water heater located in garage. Fuel pump replaced on 8/27/2022. No warning lamps or messages.

- Gilbert, AZ, USA

problem #107

Aug 102022

1500

  • miles
There is an open recall for certain vin#'s 20v-475 that happened to my vehicle and according to message boards a lot of other vehicles that have the failure of the tone wheel to the exact way the recall is listed but for some reason the vin does't fall under the recall. My vehicle had a complete shut down without warning or noises while driving at highway speeds on a windy narrow parkway with minimal shoulder. If I wasn't driving in the right lane at the time my situation could've been even more dangerous than it already was. I don't understand how a part that that is used in all ecodiesel engines from 2014-2018 and has a known failure is supposedly only affecting a small percentage of engines when they all have the same part. I have searched message board after message board and have found a lot of listings of this part failure all on vin's that for some reason aren't on the recall. As a SAFETY precaution letters should've went out to all ecodiesel vehicles within those years to at least alert drivers theres a potential for this failure. If it wasn't for the fuel pump recall that they do not have a fix for, I wouldn't have been as aware of m vehicle possibly shutting down without warning. Again I think as a SAFETY precaution letters should be sent to all ecodiesel owners alerting them of this possible engine failure that could endanger their lives and open an investigation to see why a part used in all of the vehicles only affects certain ones when it is obviously failing in all ecodiesel engines.

- Hopewell Junction, NY, USA

problem #106

Aug 092022

1500 6-cyl Diesel

  • miles
While traveling at highway speeds on a narrow parkway with minimal shoulders, the vehicle without warning or noise shut down, almost causing a major accident and I wouldn't have been able to get to the shoulder if I wasn't in the right lane. The shoulder barely had room for my truck putting myself and other vehicles at risk. There was ABSOLUTELY no warning that my car was going to completely shut down, no lights illuminated on my dash until i was on the grass and the engine was dead. The dealership confirms the exact issue was a failure of the Magnetic tone wheel that has a NHTSA Recall# 20V-475, that is an identical symptom and diagnosis to my exact issue. The dealership Meadowlands of Carmel (845)225-8468 [XXX] in the service department quoted me $1,600 plus tax to replace the magnetic tone wheel. I am also a government employee and I am unable to get to work. My engine type and year (2016) is identical to this recall stated above (20V-475), but for some reason that no one at RAM Customer Service or the RAM Recall Department can identify why my VIN number is excluded from a recall that my VIN is clearly a part of. I had ZERO symptoms, warnings before I could have been potentially killed. My kids were thankfully not in the car with me. I feel this is well within the spectrum of my VIN number qualifying to participate in this recall coverage, as well as other RAMS who may not even be aware of this without doing their own research of the circumstances and symptoms. I feel incredibly lucky to be alive and I follow my maintenance as recommended to a tee. Please feel free to go to Meadowlands in Carmel, NY: 1952 US-6 Carmel, NY 10512. Please see recall I am referring to: https://static.nhtsa.gov/odi/rcl/2020/RCLRPT-20V475-5815.PDF Time is of the essence for me and if i can be of any help please do not hesitate to call me at [XXX]. Thank You, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Hopewell Junction, NY, USA

problem #105

Jun 172022

1500

  • miles
Remedy is not available

- Appling, GA, USA

problem #104

Oct 152021

1500

  • miles
Purchased my 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn June 2019. At that point the previous owner had the truck in the shop and while there it was diagnosed that the fuel pump failed. About January 2020 I stated having the famous Hemi Tick but not all the time. I'm very ocd on all maintenance of my truck, witch I or my husband and son; both certified diesel mechanics. I only run Valvoline Full Synthetic 5w-20 oil and a K&N Oil Filter and is changed before the 5k mark. Fast forward to Oct 2021 truck starts not wanting to start, Tick is very very loud and does it warm or cold does not matter. At times would not even start. Send it to the local dealership, with CEI on, they diagnosis as 4 manifold studs are broken, 800 bucks later they are replaced. But only 4, supposedly two on each side. Get truck back, drive maybe 5 miles CEI back on. Truck running as if it has no power, getting no fuel. Was able to get it home, called dealership next morning took truck back. This happened mutiple times. Called the main dealership in Edmond, Oklahoma in an attempt to get someone to figured out why I kept getting told my truck was fixed and it was not. Come to find out after 3 months in the shop the fuel pump yet again failed. Now, there is a recall and my vin is not included but yet I have had TWO failed fuel pumps. And now June 2022 I have the famous Hemi Tick again. To witch I can only guess is the other manifold studs that they for some dumb reason did not replace when they should have.

- Fairland , OK, USA

problem #103

May 012022

1500

  • miles
There is a current safety recall W58/NHTSA 20V-475 that covers certain ram trucks. My trucks vin didn't make the list. My trucked stalled on the interstate and the dealer diagnosed it has the tone wheel delaminated. I'm not sure how the vehicle manufacture or you came up with the VIN list but there are multiple vins that didn't make the list and having this exact failure.

- Pleasantville, IA, USA

problem #102

Mar 112022

1500

  • miles
While driving, gas gauge dropped to "E", despite having nearly a full tank of gas. Gas light began flashing, check engine light came on, and a "fuel sensor fail" message displayed on the panel. After much research, this seems to be an ongoing problem with Ram 1500 models from 2014-2017.

- Pageland, SC, USA

problem #101

Feb 052022

1500

  • miles
When traveling at speed, the vehicle shudders or bucks as if the engine cuts out briefly, then resumes normally for a few seconds, then does it again. It creates a hazard on the highway as I attempt to move to the side of the road or travel slowly to avoid damaging the vehicle further. I took the vehicle to the local dealer and they diagnosed a Delaminated Tone Wheel, the same exact issue as described in Safety Recall W68 / NHTSA 20V-475. The claim that my vehicle is not included in the recall, because it was manufactured 6/07/2016, which is just outside the date window of included vehicles. There seems to be no question that the issue of Tone Wheel Delamination is broader in scope that described in W68 and I am petitioning an expansion of that recall to include all vehicles that potentially have this issue. Both the dealer and FCA refuse to cover the cost of the repairs at this time.

- Hempstead, TX, USA

problem #100

Feb 042022

1500

  • miles
I was exiting the freeway, sped up from about 55mph to pass a semi before the exit narrowed and my '16 RAM 1500 Ecodiesel just stopped working. I got warning lights one after another, "engine oil low pressure", "electric system" "brake system" basically the whole christmas tree lit up. I was almost hit and probably killed by the 18 wheeler I just passed, coasted to a stop and pulled over. Engine would not start back up. Got towed to a shop. Mechanic found that the "crankshaft tone ring/wheel" had lost some of it's magnetic material and that caused the almost catastrophic shut down. Mechanic found chrysler safety recall W58 and W68 that are for this exact issue for my exact make, model, year and engine type- so I call RAM/Chrysler and they say it's my problem because my VIN is not subject to these recalls. I asked them if the recall is for this exact issue, for the exact make, model, year, and engine then how do can they refuse to even escalate the issue or look into it. This is a known issue, I almost died and am out a couple thousand dollars.

- Alvin, TX, USA

problem #99

Dec 202021

1500

  • miles
I own 2016 Ram 1500 Crew Cab 4x4 SLT Big Horn. I purchased the truck in June 2019 at our local Dodge Dealership in Vinita, Oklahoma with 59k on it. Truck ran fine, did have the Hemi Tick startin until December 20,2021 and the CEL came on. Personally had my husband, CAT Certified Diesel Mechanic run the codes. To witch P062A Circuit "A" Fuel Pump Range/Performance Code was given. Truck was parked and dealership, Vance Dodge Miami, OK was called. Truck taken on December 28,2021. Told the tech before hand while our daughters Nitro was getting fixed when he got my truck to go through it and make sure no other issues. Once truck was there few days later they called telling me that I had 4 broken Exhaust Manifold Bolts, needed another new battery, and CEL was on due to Fuel Pressure Switch failure. Picked truck up Jan 6, 2022. Did not even get out of city limits when CEL back on. Drove it 15 miles home. Changed the battery with brand new one. CEL back on, called dealership, requested Manager. Told to bring back in the following Monday. Truck back @ dealership Jan 10, 2022 just picked back up Feb 2,2022 to witch CEL IS STILL ON. after a month they fixed a 200 dollar connector behind the driver wheel and it still has not fixed the frickin issue. Now it's still throwing P062A code. Dealership acted as if they was beyond annoyed by me & my truck. Will yet again call them Monday. And now my exhaust is rattling that they just had off. I have paid out of pocket for all these repairs and they are getting beyond expensive and I'm not the only one with these issues. My truck has had all work done when suggested if not before. As well as the original owner who I know. My truck is not abused or neglected. I don't put cheap parts on it either, had I had been able to find ARP Manifold Bolts it would have gotten them.. This is getting beyond ridiculous.. Something needs to be done I spent way too much money for my truck to have all these issues. BTW, my truck is paid for I owe $0

- Fairland, OK, USA

problem #98

Jan 032022

1500

  • miles
While driving, the vehicle began to decelerate. As the gas pedal was pressed, the vehicle continued to slow down. I had to pull over and get a tow. The truck acted as if it was not getting any fuel. It only has 60,000 miles and is a 2016 Ecodiesel engine. My life was put at risk because it abruptly decreased speed in ongoing traffic. The mechanic found metal shavings in the fuel filter and says the entire fuel system needs to be replaced. The engine light appeared on the dash and the vehicle slowed simultaneously.

- Houston, TX, USA

problem #97

Nov 302021

1500

  • miles
Fuel sensor has failed which appears to be a common problem with the 2016 Ram 1500, this is a very expensive fix for people on a fixed income for a part that has a history of failing. The dealer wants to charge in excess of $800 dollars for this repair installing the same part they know is going to fail in time. There are many blogs on the internet stating that the part fails at random miles. Imagine being out on the road and running out of gas in the middle of nowhere as you do not have the financial means to get this repaired. This part should be recalled and repaired as other parts are such as the air bag that might explode. This is very concerning for individuals that are paying for this repair. Thank you.

- Bolingbrook, IL, USA

problem #96

Aug 202021

1500

  • miles
Vehicle recently began refusing to accept fuel, nearly stranding me on a road trip with no way to drive it. Tested on multiple pumps/stations and filling positions, and the problem persists. Cannot get more than 1/4 gallon of fuel into the tank without the pump shutting off automatically.

- Charlottesville, VA, USA

problem #95

Jul 282021

1500

  • miles
Ram 1500 Fuel Sensor malfunctions over time providing an empty reading when fuel level is well above zero. Part is poorly designed and can lead to confusion as to the actual fuel reading. In researching this issue, it appears that many other RAM 1500 owners are experiencing the same issue -- https://www.youtube.com/watch?v=8jlJjR2cDck.

- Manchester, MD, USA

problem #94

Jul 082021

1500

  • miles
Engine speed surged while pulling into parking space. Bringing to dealer to have checked. No warning, or codes given. $1500 in damages to my vehicle and probably the same to the parked car in front of me. Worried about my safety now with this sudden acceleration.

- Boscawen, NH, USA

problem #93

May 102021

1500

  • 57,500 miles
I have a 2016 Ram 1500 ecodiesel. The computer was reprogrammed to comply with the emissions lawsuit brought against fca. After this update, the vehicle fuel mileage dropped about 18% which is less than the advertised mileage. The vehicle also lost power (I have no way of measuring) but a noticeable difference when towing. Last but most importantly, there is a terrible throttle response lag when the engine is cold. This issue has caused some near crash scenarios for me when attempting to pull out on a busy road. Specifically, when accelerating from a stop or while rolling when the engine is cold, the throttle must be pushed between 3/4 and full to get the vehicle to respond (I've read this is caused by the cold turbine). This occurs every day with the masters near accident occurring today while leaving the dealership. I have taken the vehicle to 3 different dealers and made complaints directly to fca with no satisfactory answers to address the problems.

- Charleston, WV, USA

problem #92

Apr 262021

1500

  • 65,000 miles
Fuel sensor failure appears on the dash, along with the fuel gauge moving all the way to empty. Brings up check engine light. This happened during travel and can come and go until the sensor completely fails.

- Tomball, TX, USA

problem #91

Mar 102021

1500

  • 45,000 miles
Fuel gauge drops to empty when gas tank is full. Then reads fuel and then will drop back to empty. Never had a vehicle do this before.

- Hobbs, NM, USA

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