10.0

really awful
Crashes / Fires:
10 / 7
Injuries / Deaths:
12 / 1
Average Mileage:
21,114 miles

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« Read the previous 20 complaints

problem #61

Nov 242019

1500

  • 52,000 miles
It was just recently brought to my attention that there was a technical service bulletins sent out for the 3.0 ecodiesel to change the type/specification of oil and to go against what the owners manual states because the manual is wrong. It calls for an oil that is to light breaks down molecular weight too quickly and trucks and Jeep alike equiped with the ecodiesel have been having catastrophic engine failure due to premature engine wear on internal components. It is recommended to put 5W40 in instead. This is first and foremost true I did research and confirmed that the change was made but never made public to the owners like the current class action lawsuits was. Many owners don't know this change exsisted and many owners don't know that the dealerships are still making this error and continuing to fill the trucks with 5W30 for owners that come in for service. If it's to save money by not throwing away already purchased merchandise or ignorance I don't know. But this is huge because now even if owners change now they still have potential and highly probable permanent internal damage done to their engine taking a drastic amount out of the possible longevity of the engine away, and the new oil required reduces fuel economy furthering the financial burden of the owner that bought the vehicle with a different fuel economy advertised and with the knowledge that their vehicle may never last as long as they're hope because of the failure of the fca to identify this and make it public. Not to mention the dealerships are aware of this problem because articles claim mechanics have been coming forward saying dealerships are draining all 5W30 on unsold vehicles and replacing it with 5W40. Yet they refuse to make this a class action lawsuits to the public so we can know. We deserve the compensation for the costs that may come about because of this!!!

- Havelock, NC, USA

problem #60

Sep 162019

1500

  • 149,500 miles
Vehicle taken in on 8-12-19 to dealership to check out driveability concerns after "approved emisson modification" they had it to apply update from 5-17-19 to 6-12-19, concerns on 8-12-19 were acceleration, also to check egr system as I was losing coolant they had my vehicle from 8-12-19/9-13-19 when they called me telling me I needed to return the rental car and pick my vehicle as they couldn't do anything for the acceleration I would have to wait for an update to be released. They didn't check the egr system only topped it off with coolant and told me to watch it. All was fine until 9-16-19 when I was on my way to work, about 7 miles from work the check engine light came on I continued on about a mile from my work location the service throttle control light illuminated I lost the ability to accelerate and about 1/4-1/2 mile away from the work location the low oil pressure light illuminated and vehicle died. I finished coasting into the driveway and parked went inside to get work related paperwork I needed and came back outside and see smoke coming from under the hood. I open the hood to see what was going on and there was smoke/fire on the left side of engine bay when staring in (intake, egr area) at that point I got in to the vehicle to put it in neutral via disengagement lever to roll vehicle away from the house I got it away from the house and got out and away and called fire department to come extinguish the fire as it was engulfed in flames at that point. Resulting in a total loss of the vehicle. Now afterwards there is now a recall for the egr cooler that "may fatigue and cause vehicle fire" Chrysler has been contacted and aren't willing to do anything they sent out Bosch automotive engineering people to inspect the vehicle it was stated there was no vehicle manufacturing defect. A buyback claim has been started but I have not heard anything to this point.

- Arkansas City, KS, USA

problem #59

Oct 252019

1500

  • 48,000 miles
Driving down the highway, check engine light came on, slowed vehicle to a stop, shut off engine, noticed smoke coming from engine compartment. Tried to open hood but it was too hot. Noticed flame under hood within a minute whole engine compartment was in flames.

- Venedocia, OH, USA

problem #58

Oct 222019

1500

  • 29,968 miles
I have a Ram 2016 on more than one occasion my truck accelerated on it's own while I was driving. Once on the interstate going around 70 mph (had 3 passengers with me) and twice today 10/22/19 in morning traffic and almost caused me to have an accident. It took hitting the brakes several times to stop. I took it to the dealership

- Cordova, TN, USA

problem #57

Sep 262019

1500

  • 66,000 miles
I bought my truck on the 25th at 6pm. And at 7P on the 26th it had caught fire on the highway and burnt ro the ground with me and my pregnant wife in the truck. I heard ticking coming from the motor followed by a loud pop and then lost all power no gas response and coasted to breakdown lane just barley got mi wife out of the truck and the truck was fully elguffed.

- West Haven, CT, USA

problem #56

Aug 012019

1500

  • 63,000 miles
Since an emissions recall my truck has had a dangerous amount of dead pedal lag when. First starting to drive. The first 5-10 minutes of every drive create a dangerous situation where I am consistently worried about causing an accident because my truck does not operate like a normal vehicle, or as it did before the recall happened.

- Indianapolis, IN, USA

problem #55

Aug 072019

1500

  • 117,000 miles
Sudden stop at 75 mph in freeway. Safety hazard! my 2016 Dodge Ram suddenly stops randomly when going at 75 mph. It has caused several people to almost slam into my truck. One man was so angry I pulled over and told him I was so sorry. The guy said there were no brake lights so it was dangerous!!! I have taken it to the dealer multiple times but they tell me since it doesn't give them a code, they cannot pinpoint the problem. The manager at the santa cruz, ca dealership took it for a test drive with a scanner attached; it happened to them but no code appears! after they changed a part, they gave it back but it is still doing it. They are reluctant to do anything else because Ram doesn't want to cover the cost. This is my only transportation for our family's livelihood and Ram doesn't seem to want to be bothered with it, but it's a safety matter. This is a Dodge matter that must be resolved by them. I do not want to drive a faulty unsafe vehicle but I cannot afford another vehicle. I purchased that vehicle for safety and ecological reasons; I hope Dodge can be held accountable for fixing this issue and providing me with a substitute for the safety of all.

- Santa Cruz, CA, USA

problem #54

Jun 012019

1500

  • miles
Since getting the Ram eco diesel mandatory recall / re flash. I have experienced a "dead pedal." It's not as bad in warmer weather but now we are starting to experience colder mornings and winter is right around the corner. The drive-ability of the vehicle is unsafe and unsettling. I am worried about my family now.

- Reno, NV, USA

problem #53

Aug 152019

1500

  • 59,780 miles
Display system, radio, nav, rear view camera, ect. Rear view camera, sometimes goes on with a solid green screen. The radio sometimes looses it presets. The nav sometimes will not take an address. Chrysler states there is at least 1 downloadable repair but wants to charge for it, approx. $125 and if the download does not work work and it makes things worse, they still want their money for trying and will not make any repairs.

- Saginaw, MI, USA

problem #52

Jun 202019

1500

  • 42,284 miles
Aem emissions recall V08/Ram dealer computer reprograming completed 20 June 2019. PCM flashing from P/N: 68280881ah to target P/N: 68280881A0 and tcm flashing from P/N: 68282282ad to target P/N: 68282282ai. Post 2016 Ram ecodiesel recall. My post aem emissions recall/Ram dealer computer reprograming has created a significantly impaired vehicle with unpredictable acceleration lag and impaired engine response. I am the original owner, the vehicle has just under 44K miles on it. The vehicle is still under the factory warranty and has not been modified in any way from manufacturer specs. The vehicle became impaired after the epa/doj forced recall for emissions control tampering. This update has put me and my family is several seriously dangerous situations. When merging onto highway traffic the truck has significant/sever power or responsiveness. Pulling out into/on cross street intersections or from businesses entry/driveways into traffic the truck has little to no power or gas pedal responsiveness for approximately 2-4 seconds upon pressing the gas pedal, then will suddenly accelerate unexpectedly and very rapidly, to the point of spinning the tires. This sudden loss of power or acceleration lag situation happens sporadically at indiscriminate times, with no predictable pattern to it. It seems to be more prevalent upon initial start up engine temperatures, but also continues at somewhat less frequent intervals after reaching normal operating temps. This is an extremely dangerous safety hazard when in a parking lot with pedestrians or trying to pull into traffic. Please do something quickly about this issue, as fca is claiming this is normal vehicle operations and that there is no issue. This has nearly caused accidents on several occasions.

- Rosamond, CA, USA

problem #51

Aug 012019

1500

  • 42,000 miles
After fca completed the emissions recall on my 2016 Ram the truck now does not want to accelerate into traffic. This is caused several issues when trying to merge into traffic or onto the interstate. Also while pulling a trailer I was not able to accelerate properly into traffic or to the highway. Due to this while pulling out in traffic I have barely avoided several wrecks.

- Smyrna, TN, USA

problem #50

Jul 172019

1500 8-cyl

  • 51,000 miles
The contact owned a 2016 Ram 1500. The contact stated that while driving at 40 mph with the seat belt secured, the contact became distracted by his phone and crashed with another vehicle at a red light. The contact crashed into the front driver side of an unknown van as a result the van spun and crashed back into the rear driver side panel of the contacts vehicle. The air bags did not deploy. The contact sustained neck injuries however medical attention was not provided. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The local dealer was not contacted and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total loss. The failure mileage was 51,000.

- Cabot, AR, USA

problem #49

Jan 152018

1500

  • 30,000 miles
2016 Ram 1500 4WD shakes at highway speeds of 60+ mph. Started happening after about 30,000 miles and the truck now has 75000. There have been many posts/blogs online about this issue. The shaking comes and goes about every 1/2 mile. Will ride fairly smooth then it really starts shaking and feels like it is under the center of the truck. It does not affect the steering wheel. Then after about a 1/2 mile it mostly goes away, in another 1/2 mile it comes back and the pattern constantly repeats. I have taken it to the dealer 3 times for the same problem. They have replaced both rear upper and lower trailing arms, 2 sets of all new tires, one set normally balanced and one set was road force balanced, have changed out wheels, replaced shocks, and still have the problem. The dealership replaced the trailing arms under warranty the rest has been paid for by me out of pocket. It is a drive train issue however the dealership has stopped looking into the problem. I am beyond frustrated as I have no recourse to fix the problem and can't keep paying for all these parts out of pocket. It is not safe going down the interstate in the rain taking corners when it starts shaking. I have receipts for everything and can get dealer documentation if needed.

- Cedar Rapids, IA, USA

problem #48

May 162019

1500

  • 17,100 miles
Truck was running fine with no issues until the emissions V08 recall. Truck now has a significant lag when accelerating from a stopped position. It typically happens when turning (pulling out from a stopped position). It has almost caused us to get in to two different accidents due to lack of acceleration. My whole family was in the car at the time. I refuse to let my children ride as passengers now because it is a huge safety risk. My truck was fine before the recall software update (V08) and now it's a huge safety hazard.

- Virginia Beach, VA, USA

problem #47

May 172019

1500

  • miles
After receiving the V08 ecodiesel emissions update, the vehicle performance has suffered significantly! the acceleration delay/lag is truly a life-safety issue and will cause a life-threatening accident. In addition to the significant delays in acceleration (especially when "cold" and when merging onto traffic), the transmission shifts have been altered to be unresponsive and significantly hinder performance. The vehicle is dangerously unsafe with the current recall update!!

- El Dorado Hills, CA, USA

problem #46

Apr 292019

1500

  • 27,413 miles
When the vehicle is started and put in drive, the screen displays a note saying vehicle not in park! and will not do anything unless I put it back in park, turn off the vehicle, wait a couple of seconds and retry

- Chicago, IL, USA

problem #45

May 092019

1500

  • 23,000 miles
Around 2-3 thousand RPM my 2016 Dodge Ram 1500 tradesman with 23,000 miles get this horrible vibration that seems to originate from the transmission area of the vehicle. This vibration feels like it could be the driveshaft or transmission. Doesn't matter how fast I'm going, as soon as I let off the gas and the truck begins to downshift I start feeling the vibration once I press the gas to accelerate again it's feels like the whole bottom of the truck is vibrating brought the gas pedal as if I'm riding on a rumble strip. I literally have to almost floor it for the vibration to go away.

- El Paso, TX, USA

problem #44

Feb 142019

1500

  • 44,000 miles
After I bought my 2016 Ram 1500 in February 2019 I noticed my horn and the evic on the instrument cluster stopped working causing me not to be able to read my TPMS or oil life or any other evic functions. Also with the horn not working I feel it's a huge safety issue there is a recall for this same issue on previous year models. I have noticed that the lights on the evic and cruise control switches don't illuminate either. By googling the issue it seems there are numerous other Ram 1500 owners with the same issue. I feel these are all major safety issues and should be investigated.

- Dewitt, AR, USA

problem #43

Apr 292019

1500

  • 21,489 miles
When I am approaching a red light or stop sign, I apply pressure to the brakes. As the vehicle is coming to a stop, it sometimes lunges forward unexpectedly as if I have been rear-ended by another vehicle. The vehicle is still under warranty. I have taken it to two separate dealerships for this hazardous condition. Both times they acknowledged the problem exists. Both times they updated the computer and claimed it was fixed. Both times they were wrong. The vehicle still lunges forward occasionally when coming to a stop. I spoke to the company's customer care representative. They told me to take it to the dealership and have them check it a third time. I have no faith in the dealership after twice taking it in with no resolution. It also costs me time and money to take it to the dealership just to have them tell me the problem is fixed when it is not. My warranty will expire soon, and I believe they are just trying to run out the clock. In addition to the danger that this places my family in, it will also cause expensive parts to need replacement prematurely. I just want a safe vehicle to drive that is made by a company that will honor its warranty.

- Boynton Beach, FL, USA

problem #42

Jan 292019

1500 6-cyl

  • 1 miles
See enclosed paperwork report for details of accident. Recall was fixed at crown Dodge.

- Camarillo, CA, USA

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