10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
12,521 miles

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« Read the previous 20 complaints

problem #50

Dec 182020

1500

  • 15 miles
Vehicle begins shaking between 68-73 mph on several different highways. I wanted to make sure it was not road conditions. The steering wheel doesn't shake but the vehicle vibrates. May be coming from the rear of the vehicle. Replaced all four tires with brand new and had them balanced, had the vehicle aligned. Same problem occurs. This seems to be a common issue. Vehicle has 34,212 miles. Had tires rebalanced after 150 miles of use. Issue did not go away.

- Cutler Bay, FL, USA

problem #49

Oct 162020

1500

  • miles
I have a 2017 Ram 1500 eco diesel. I have received a recall on it for the diesel egr cooler. I brought the vehicle in once and after a computer check with the service department, they said that it did not need to be replaced. Chrysler sent me more recall notices that said I needed to get it repaired. I spoke with Chrysler and told them that I had it checked and they informed me that I did need to have the recall fixed. I scheduled another appointment for Oct 16 to get it fixed. After my truck was at the dealership all day, I decided to call and get the status on the repair only to be informed that the service department was not going to repair it because there was no check engine light or leak. I found this odd for a safety recall, so I checked with Chrysler again and read the recall instructions. The instructions clearly state that the recall is to be fixed and the only reason to check for a light or a leak is to see if the manifold is bad also. Im not sure why any safety recall would not be fixed asap, especially when the recall says to get it fixed immediately..

- Seneca, SC, USA

problem #48

Sep 012020

1500

  • 32,000 miles
Uncommon vehicle vibrations felt while idling. While driving, vehicle shakes at all speeds and becomes more pronounced the faster the velocity. After having routine maintenance performed at chapman las vegas vehicle was returned to me. When I took possession and started the vehicle at chapman las vegas it misfired (uncontrollably shaking) and the check engine light turned on. Dealer ended up keeping vehicle another day to inspect misfire/check engine light issue. According to chapman las vegas they could not identify the reason for the misfire/check engine light and had me pick up the vehicle the next day. Ever since that incident the vehicle has become unstable and constantly shakes. I was advise by chapman las vegas to "continue driving the vehicle until engine light comes on" as they can't figure out the problem for the continued shaking. This has been going on for a few weeks now. I do not feel safe continuing to drive a defective vehicle. I'm now starting to feel and hear rattling sounds while making turns. Not sure if its at all connected but again the vehicle does not feel safe. Spoke with service department agent today and will be dropping the vehicle off again. On top of the shaking now the rear view camera is not working properly. Ive taken videos of the rearview camera issues. Unfortunately I can't video the vibrating vehicle. On 9/14/2020 at approximately 9:30 am an employee of chapman las vegas (mechanic mark) did a drive along with me so that he could asses the shaking of the vehicle. He confirmed that in fact it was shaking. He advised that he thought it might be an issue with the tires. I immediately (1 hour later) went and had the tire tread checked, tires rotated and balanced. The shaking still continues!

- Las Vegas, NV, USA

problem #47

Aug 132020

1500

  • miles
2017 Dodge Ram 1500. Consumer writes in regards to parts being unavailable for vehicle repair.

- Reno, NV, USA

problem #46

Jan 162019

1500 6-cyl

  • miles
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts to do the repair were unavailable. My Chrysler Dodge Jeep Ram Fiat (4650 E pickard rd, mt pleasant, mi 48858) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.

- Mt Pleasant, MI, USA

problem #45

Apr 302020

1500 8-cyl

  • miles
I have a 2017 Dodge Ram 1500 long star with 61000 miles when I come to a complete stop the truck jumps a little before or after it varies like if something is loose in the bed of the truck I've done my research and a lot of dealerships have replace transmissions and the customers are still having the same problem I believe it is the drive shaft please look into this thank you very much [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Grand Prairie, TX, USA

problem #44

Mar 112020

1500

  • miles
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign numbers: 20V036000 (power train) and 19V818000 (equipment, engine and engine cooling) however, the parts to do the recall repairs were unavailable. Chapman Dodge Chrysler Jeep Ram (3800 N 89 th St, scottsdale, AZ 85251) was contacted and confirmed that the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Queen Creek, AZ, USA

problem #43

Apr 242020

1500

  • 24,500 miles
We have a recall from last year that they say they have no idea when or if it will or can be fixed on our 2017 Ram 1500 eco diesel due to the safety hazard (fire/explosion) of this recall and that they have had plenty of time to fix it, we asked for a loaner vehicle until ours could be fixed. The dealer refused. Since it's been at least 6 months with no repair in sight, we decided to trade it in on a new Ram. The dealer offered us $12,000 less than we still owe on the recalled Ram due to the recall that can't be fixed! we are stuck paying for a dangerous lemon and believe they should be made to buy it back for what we still owe. Please help!!

- Raymond, WA, USA

problem #42

Mar 102020

1500

  • 0 miles
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the local dealer bob mariano cjdr located at (146 manchester St, concord, nh 03301 (603) 556-8616) and Bonneville and son Chrysler Dodge Jeep Ram located at (625 hooksett rd, manchester, nh 03104 (877) 227-1827) who stated that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not contacted. VIN tool confirms parts not available.

- Chichester, NH, USA

problem #41

Jan 192018

1500

  • 420 miles
This vehicle has terrible pedal lag. When I press the accelerator, there is a 2-6 second lag response to accelerate. While moving forward and pressing the accelerator, when the lag catches up to the accelerator it's like it kicks into high gear (jerks) and advances. Taking off from a stopped position is the worse because it's frighting - you don't know how long the lag will take to recover. When in motion at highway speed and accelerating to pass someone, the lag does the same thing. It happens all the time, unless you accelerate very slowly, and keep your speed slow. I've driven this truck for 13 months now. The dealer said the problem will go away as you drive it..well, it hasn't.

- Twin Falls, ID, USA

problem #40

Jan 202020

1500

  • miles
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA campaign number: 19V818000 (engine) and 20V036000(power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was made aware of the issue. The vehicle had not experienced the failure. VIN tool confirms the parts were not available.

- Lithia Springs, GA, USA

problem #39

Mar 012019

1500

  • 55,000 miles
Vehicle began intermittently "popping" or "jerking" while driving and would have gear issues such as appearing to remain in 1st gear or would fail to go into reverse. The popping into a lower gear would happen while the vehicle was moving and thus caused an immediate traffic slowdown and potential accident situation. Also, the vehicle would fail to reverse at time and would only remedy itself after turning the vehicle off and then back on. The check engine light would intermittently come on and off and almost a year ago, I was advised by the dealer (tallahassee Dodge) that there was a gear ratio issue. However, when I received the vehicle I was told that another sensor had a leak and there was no indication of a transmission issue (at 55K miles). Now, the vehicle has been having the same intermittent issues and I have returned it to the dealer for repair, now the dealer states the vehicle is out of warranty and the issue is an internal transmission problem that needs to have a new transmission installed.

- Tallahassee, FL, USA

problem #38

Nov 012019

1500

  • 30,000 miles
The contact owns a 2017 Ram 1500. While the vehicle was stationary, it failed to accelerate immediately when the accelerator pedal was depressed. The cause of the failure was not determined. Towbin Dodge (275 auto mall dr, henderson, nv) was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 30,000.

- Boulder City, NV, USA

problem #37

Nov 092019

1500

  • 35,000 miles
On November 9, 2019, at approximately 12:pm, I was at my area's atm, sitting still, when all of a sudden the truck just turned off, without warning and I had to get it towed home by my aaa service

- St. Louis, MO, USA

problem #36

Oct 102019

1500

  • 31,108 miles
The "service electronic throttle control" light as well as the "cel" illuminate and the vehicle goes in to limp mode. I had this issue at 3100 miles and it left the vehicle inoperable until a dealership performed a programming flash. Now at 31100 miles the issue has happened again nearly causing me to get T-boned due to the limp mode causing a significant power reduction. The truck has been sitting at the dealership for four days now without any further communication from them. This is a major safety issue that needs to be addressed by Ram, my truck has the ecodiesel engine. I have found many other complaints on this same issue across the Fiat/ Chrysler lineup.

- League City, TX, USA

problem #35

Sep 172019

1500

  • 37,000 miles
My truck has a manufacturing date of 11/17 and only has 37K miles on the truck. Randomly my truck went into a "limp mode" and a check engine light for electronic throttle control service light came on. I was driving down university drive in huntsville, al at roughly 45mph accelerating up a small incline. The 'limp mode' is extremely unsafe and restricts the ability to accelerate or drive at a normal pace. Had this happened on the highway or pulling out (what would normally be safe) into traffic and my ability to accelerate was effected it could have caused serious safety concerns. I take my 13-week old daughter to and from daycare in this truck and it has become unsafe. When taken to the dealer, they originally notated that it was just a software update. I late get a call that the egr cooler had gone out, but would not be covered under warranty. The service advisor told me they had 6 other ecodiesel vehicles in for the same issue in the last week. I called the dealer I bought it from and they had one in the shop in for the same exact problem. I then started doing research and found that the egr cooler is a huge issue for these trucks and fca refuses to address it. I called the fca and they eventually agreed to replace the truck on 'good will' after I paid a deductible. Fca needs to put a recall on these vehicles and fix the egr issues. Now there are reports that the valves are sticking and causing the egr to cause a fire. Purchasing dealer: University cdjr in rome, ga servicing dealer: Landers mclarty cdjr in huntsville,

- Huntsville, AL, USA

problem #34

May 022018

1500

  • 5,334 miles
Concern #1: intermittently, upon initial start up, the engine makes a loud clattering noise as if it has no oil in it. The dealership was able to duplicate the concern once but it is not bad enough to repair. Concern #2: while coming to a slow rolling stop (as if coming to a known stop sign) there is a hard bang/clunk just before getting to a complete stop, it feels like you are being hit in the rear by another car. As you slowly accelerate it bangs/clunks again hard. The bang can be felt and heard, and only happens on slow stops, not when you have to stop quickly. The vehicle is currently at the dealership for the third time regarding this same concern. The dealership reprogrammed the transmission and a transmission valve body was replaced but it has not fixed the concern. This bang is so bad that it is hard that I fear driving it in stop and go traffic.

- Myrtle Beach, SC, USA

problem #33

Dec 012018

1500

  • 25 miles
Constant vibrating and shaking from the rear end of the truck that can't seem to be fixed! was at speeds above 65mph. Now it's all speeds!

- West Deptford, NJ, USA

problem #32

Aug 292019

1500

  • 20,000 miles
Every once in a while, when I change gears, it will not go in, it will just flash. I so far, can change to another selection, such as drive and the vehicle will move. This happened once in my driveway, tried numerous things and would not work in reverse. I called dealer and they told me to bring it in. They had it towed. After arrival, it worked. I went online and discovered numerous entries from people as far back as 2013, who have experienced the same problem, some times in drive and sometimes in reverse, like mine. Some said they were driving and at a stoplight. The second time it happened to me was at the grocery store parking lot, I was pulling into a parking spot, stopped to back up and straighten out, put it in reverse, all it would is flash. Tied up the parking lot for approximately 40 minutes. Finally it worked.

- Geneva, OH, USA

problem #31

Jul 112019

1500 8-cyl

  • miles
Dodge Ram 1500. Consumer states that while in drive and reverse the RPM is above 5000. The consumer stated the vehcile would not move.

- Manitowoc, WI, USA

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