10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,364 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Jan 102024

1500

  • miles
The rear window is defective from the manufacturer. My vehicle is taking in water from a faulty design where the window drain does work and pushes water back into the vehicle. I have young kids and there is mold everywhere. The MOPAR agent admitted the window is defective but only some of the VINs were offered a free replacement. Clearly, they didn't identify all vehicles because there are numerous complaints on forums and on NHTSA website. Please do the right thing and issue a recall and give your loyal customers their money back for your faulty design. In addition, there is no ETA on the replacement glass which means that this is a widespread issue and MOPAR can't manufacture enough replacement rear windows.

- Secane, PA, USA

problem #12

Mar 122023

1500

  • miles
Tailgate on truck will randomly open, including while driving. This can cause debris in the bed to become unsecure and fall out of the back. I have had this happen several times in the past. Most recently it fell while I had my trailer on cause damage to the tailgate which will now need replacing.

- Finksburg, MD, USA

problem #11

Nov 102022

1500

  • miles
Ram 1500 interiors are damaged and destroyed when water intrudes into the cabs, a problem Fiat Chrysler allegedly knows about. The water leaks allegedly cause electronics to short-circuit which damages the rear airbags and propellant. And the water leaks cause mold and mildew which sickens occupants and makes the Ram 1500 trucks health hazards. In addition to the rear airbags, the Ram 1500 water leaks can allegedly cause problems with the "push-to-start ignition system, locks, windows, headlights, taillights, interior lights, windshield wipers, climate control, infotainment system and navigation, and back up camera." Ram 1500 drivers should allegedly expect failures of the headlights and tail lights, issues with starting the trucks, turn signal and brake light failures, faulty backup cameras and infotainment system problems. The Ram 1500 water leak lawsuit further claims drivers can lose the windshield wipers and the ability to lock or unlock the trucks. Fiat Chrysler has allegedly known about the Ram 1500 water leak problem since 2016 but actively concealed the alleged defects. TSBs - TSB S2023000024, TSB 23-016-21 titled, -€œWater Leaks At Sliding Backlite.

- Quilcene, WA, USA

problem #10

Sep 092020

1500

  • 71,000 miles
The contact owns a 2018 Ram 1500. The contact stated that while hauling a trailer driving at 30 mph, the vehicle tail gate fractured causing the trailer to crash into the vehicle. No injuries were sustained. Damages where to the trailer left gate. The vehicle was taken to the dealer (chantz scott Chrysler Dodge Jeep Ram 300 bachman dr, greeneville, tn 37745 (423) 761-4258) where it was inspected and informed the contact that no recalls were under the VIN. The vehicle was repaired. The contact mentioned NHTSA campaign number: 19V347000 (latches/locks/linkages) as a possible solution to the failure however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that she waited to long for the recall repair. The failure mileage was approximately 71,000.

- Greenville, TN, USA

problem #9

Feb 152020

1500 6-cyl

  • 40,909 miles
Water leaking into storage area under back seat dealership replaced brake light assemble and gasket on rear cab but water still present after rainfall or carwash when vehicle is parked also noted seat bolts and other parts under sear have rust on them.

- Balch Springs, TX, USA

problem #8

Apr 052020

1500

  • 40,000 miles
Tail gate opened while driving down the road

- Perry, OH, USA

problem #7

Jan 012020

1500

  • 8,000 miles
Truck leaks somewhere. It is in the shop right now for the 3rd time for the leak. Got told it was fixed 2 times already and it still leaked. The truck has heated back seats and that's where the truck holds water, underneath the back seat storage. I won't use the heated back seats cause my carpet stays wet when it's raining. There is also a subwoofer under the backseat where it holds water, it's gotten replaced once already from the water damage. And it has gotten wet again. The carpet got replaced once, there was mold, and the carpet got wet again so they are going to have to replace it again cause there is more than likely mold from it holding water.

- Aransas Pass, TX, USA

problem #6

Jan 302020

1500

  • 35,400 miles
I bought my 2018 Ram 1500 express crew cab 4X4 a year and 2 months ago. In about a month after purchase I got a star-shaped crack on my windshield. In a few days I slightly hit the windshield with a wiper to remove a snow from it. And that star-shaped crack suddenly went all way through the windshield, from side to side. I replaced the windshield with the oem mopar one, identical to the factory one. A few days ago I was driving through a little town where I work, maintaining the speed of 30 mph due to the limit. Suddenly I heard something (very far from significantly heavy) hit my windshield. I've got a 3-4 inch crack from the bottom right edge (passenger side). I contacted the manufacturer, and it's representative told me to go to the authorized dealer for inspection. The service manager at the dealership showed me there is a tiny, needle tip size rock chip, about a couple inches from the edge on the crack. He said, there's no issue with anything about the windshield itself and stated that I have to replace it on my own. I called back the manufacturer and got the response there's nothing they can do for me in such a case. But as a part of the common sense: If the windshield gets cracked so easily, from the consumer's standpoint there's an obvious manufacturing defect and significant deviation from the defined quality and safety standards.

- Genoa, IL, USA

problem #5

Oct 252019

1500

  • miles
My vehicles has had a 2 recalls and have also taken in for repair. Recently I had to take it for a ticking noise, they found that the ticking noise was due to an exhaust leak on the right exhaust manifold. Every several months there's a new issue found with my vehicle.

- Panorama City, CA, USA

problem #4

Aug 082019

1500

  • 14,800 miles
The truck was in a head on collision with a deer in 2018 that did not result in the air bags deploying. The truck was traveling on a county highway when a deer ran out and was struck with the front end of the truck. In August 2019, the truck was traveling on a country road when the driver struck a guard rail head on. This collision also did not deploy the air bags. Also, the seat belts did not disengage after the accident (they stayed in the locked position). After talking with the tow truck company and the auto body shop, they felt that the severity of the second collision and the location should have deployed the air bags, but it did not. The pictures and police report are for the second collision.

- Altoona, WI, USA

problem #3

Dec 062018

1500

  • 2,800 miles
Brand new truck with all kinds of paint issues and fca does not want to do anything for me shame on them

- Blythe, CA, USA

problem #2

Nov 202018

1500 8-cyl

  • 12,800 miles
Vehicle only has 12,800 miles. 4th trip to the local dealer. 3 times towed due to the disable. While driving vehicle shuts down and has no power. 1st time was informed during gen. Maintenance the computer housed no data as the vehicle stalled when putting it into gear. The next 3 times were all identical as it is clear it is starvation of fuel. Fuel pump changed after 1st tow. Sending unit changed after 2nd tow. Not sure after 3rd tow yet. It is incredibly unsafe as the loss of power to the motor creates loss of power steering. Not to mention being disabled in traffic and the safety concerns! in addition the passenger seat buckle has malfunctioned and has been on order for over 3 weeks. Now I can safely have a passenger in the car. Also minor but the front bumper is already rusting! and a couple other things.

- Fitchburg, MA, USA

problem #1

Jul 112018

1500

  • 18 miles
We bought the vehicle brand new at bill luke in phoenix Arizona, after getting the vehicle home we noticed the underneath of the vehicle is rusted and the paint is flaking off. We meet with the district manager of Chrysler and she stated rust is normal on brand new vehicle, they took off a couple of parts, cleaned them up and painted, we asked about all the other parts, engine block, suspension parts, oil pan, outer wheel bearing covers and they let us know they are not going to do anything. The dealership body shop, used touch up paint on the areas the paint was flaking off and that came right off and more paint is flaking off and Chrysler is not going to do anything about that either.

- Maricopa, AZ, USA