4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
2,950 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Mar 012019

1500

  • Automatic transmission
  • 2,950 miles

I purchased an awesome looking, fully decked-out, 2019 Ram Rebel 1500 in late January. I do a fair amount of driving, and want my vehicle to provide a comfort, style, and a reflection of who I am. After some research, I found the Rebel to be an exact fit. I shopped dealerships nearby, but ultimately traveled about 60 miles from where I live to find the one I wanted. I now think it was a mistake, especially because my payment is very close to what I pay for my mortgage. The first 2900 miles were great, with the only annoyance being 2 occasions where there was a "quick stop" due to the automatic braking system on reversing...I chalked it up to the snow fall confusing the camera.

Since eclipsing 2900 miles, not only did I experience the automatic brake on reversing (for no reason at all), my check engine light came on...then the battery light, with low voltage indicator...then the electrical system symbol...then notifications that the blind spot detection system was temporarily unavailable...then the steering wheel symbol...and the camera randomly not working on reversing. A weird situation where, about every second, the battery voltage would go into normal range, and then dip below, causing the "bell" to chime on each instance. The infotainment system would also occasionally "burp," with breaks in sound or confusion as to what I was trying to do...could have been bluetooth issues, but who knows. Despite the warnings, there were no outward problems actually driving the vehicle. Then all of the notifications stopped. For about a week. When the notifications returned, I contacted the dealership I purchased it from (powertrain warranty requires repairs where I purchased it)...bring it in they said. No appointment necessary.

After taking half a day off of work to make the trip, I am informed that I did needed an appointment, despite their previous assertion that I did not (I actually requested one and was told it wasn't necessary). Talk about frustration. Then they told me they could squeeze me in. It would take a couple of hours to run diagnostics and testing. Nearly a week later, they still have my truck, have no clue of what the problem could be, and daily tell me that "we should know more tomorrow." It could be electrical...rear battery and/or generator...but they aren't sure. They also insist that they are working with the Ram technical support team. Not holding my breath.

After reading many comments on this forum, I think they need to "ground" these vehicles like the FAA did with the 737 Max 8. There are too many issues that could lead to accidents, fires, and/or deaths...and I don't feel comfortable with that.

I hope they figure out what is wrong with these vehicles before someone dies (if someone has not already). For a vehicle with a $64,000 sticker price, I would expect a lot more usage before experiencing problems.

- James B., Dayton, US