10.0

really awful
Crashes / Fires:
0 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
52,189 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #11

Jun 082015

2500

  • 15,033 miles
After receiving notification from Dodge that parts were available to correct the diesel fuel heater electrical connector (recall P65/NHTSA 14V-635) my Dodge dealer (rairdon Dodge, bellingham) told me the parts for the recall were on back order from Dodge. Subsequently the check engine light came on shortly thereafter and when diagnosed the problem was with the oxygen sensor system. Once again the dealer told me that the repair parts were on back order from Dodge and they would call when the parts arrived, this was close to a month ago and in the meantime the truck has been parked and not been used. I believe that this extended period waiting for back ordered parts is excessive and needs to be rectified, especially when Dodge indicated that the parts for the recall were available.

- Bellingham, WA, USA

problem #10

Jan 202015

2500

  • 12,800 miles
The contact owns a 2012 Dodge Ram 2500. After the vehicle was started in cold temperatures, it accelerated independently and without warning. The vehicle was taken to a dealer. The technician diagnosed that an unknown pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the technician stated that the vehicle needed transmission fluid. The failure recurred. The manufacturer was notified of the failures. The failure mileage was 12,800.

- Battleground, WA, USA

problem #9

Jan 082015

2500 4WD 6-cyl

  • Automatic transmission
  • 17,800 miles
The contact owns a 2012 Dodge Ram 2500. While driving approximately 30 mph, the vehicle jerked violently. The vehicle was attempting to drive in park and reverse at the same time. The failure recurred on multiple occasions. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 17,800.....updated 07/22/15 the consumer suspected that the failure may have been caused by the remote starting system. Updated 09/21/2015

- Kamiah, ID, USA

problem #8

Nov 022014

2500 4WD 6-cyl

  • 60,000 miles
I left the truck running, I walked about 20 feet away while doing some cleaning on my property and when I turned around I saw what looked like the ground on fire. It looked like fire dripping down from underneath the truck and in no time the truck burned to the ground. What do I need to do at this point" should I get an attorney"

- Spiro, OK, USA

problem #7

Nov 072014

2500 4WD 6-cyl

  • 9,800 miles
Towing 5th wheel trailer uphill in low gear, lost power, big bang smoke fire.!!!

- Portland, OR, USA

problem #6

Dec 312012

2500

  • 1,500 miles
The contact owns a 2012 Dodge Ram 2500. The contact stated that while accelerating at 50 mph, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired but the failure recurred on multiple occasions. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.

- Mead, WA, USA

problem #5

Dec 162013

2500

  • 10,000 miles
The contact owns a 2012 Dodge Ram 2500. The contact stated when vehicle was placed in gear when the transmission seized without warning. The vehicle started to jump forward and the faillure was recurring over a period of three months. The vehicle was taken to the dealer who could not duplicate the problem. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 10,000.

- Ferron, UT, USA

problem #4

Jan 082014

2500 6-cyl Diesel

  • 31,100 miles
While driving on the highway traffic ahead was coming to a stop because of a truck making a left hand turn I applied the brakes and the engine continued to stay at the same speed.I avoided an accident by shifting into neutral and noticed that the engine was running at 1,800 RPM.I then put the truck into drive with the brakes applied and it started to downshift the transmission very hard. This occurred several other times as I drove home. I took the truck to the dealer the next morning and had it serviced for a recall and the problem of a stuck throttle which I thought to be the problem.I was called back to pick up the truck on 1/10/2014 and immediately had the same problem later that day. I took the trick back to the dealer on 1/13/2014 and have yet to receive an answer to the problem only that they can not find a problem with it. This concerns me very much as this condition could and will in the future cause an accident, injury or death should it occur again.

- Zephyrhills, FL, USA

problem #3

Jan 222013

2500

  • 2,200 miles
I have a 2012 Ram 2500 heavy duty and my left front axle seal started leaking. The dealer fixed it. Now 11 month latter it leaked again. They replaced it as warranty. Now one week latter started leaking again. Dealer still does not know what is going on.

- Miami, FL, USA

problem #2

Jan 012013

2500 4WD 8-cyl

  • Automatic transmission
  • 12,000 miles
The contact owns a 2012 Dodge Ram 2500. The contact stated that he was unable to engage the vehicle into lock mode. The vehicle was taken to a dealer for diagnosis and the contact was informed that the locker gear kit, actuator and a carrier would need to be replaced. The vehicle was repaired. The failure mileage was 12,000 and the current mileage was 17,000....updated 06-19-13 the consumer stated the ring and pinion were not replaced, as the parts were on back order. Updated 06/27/13

- Conrad, MT, USA

problem #1

Jan 022012

2500 6-cyl Diesel

  • 300 miles
Correction of speed to entry made this date for VIN#[xxx] is 45 mph. Failure mileage is at 300 miles. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Oklahoma City, OK, USA