10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 21,525 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2012 Dodge Ram 2500. The contact received notification of NHTSA campaign number: 14V635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. MA 08/05/15
- Zephyhills, FL, USA
Chrysler has had NHTSA campaign number: 14V635000 component(s): Engine and engine cooling, fuel system, diesel in effect since October 2014. My truck has this recall problem. I continually have engine code P2609 active. I have contacted Chrysler about this and all they will say is that the repair parts are not available. My truck is still under warranty but Chrysler will not repair the truck. Along with the "check engine light", I have a diesel fuel smell entering the passenger compartment at various times. Chrysler will give me no date as to when they will repair this problem. The local dealers say they can do nothing until Chrysler get the repair parts needed. It seems logical that if Chrysler has issued a warranty on a vehicle then they should be able to repair the vehicle.
- Granbury, TX, USA
The contact owns a 2012 Dodge Ram 2500. The contact stated that while the vehicle was on and in park, the undercarriage area of the cabin caught fire which causing the vehicle to become engulfed in flames. The contact did not disclose if a police report was filed or not or how the fire was extinguished. The vehicle was destroyed. The contact received NHTSA campaign id number: 14V635000 (engine and engine cooling, fuel system, diesel) after the failure was experienced. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
- Spiro, OK, USA
- Lexington, OK, USA