6.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,542 miles

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problem #5

Jan 192019

2500

  • 23,000 miles
TL the contact owns a 2017 Ram 2500. While driving 40 mph, the vehicle vibrated. The vehicle was taken to johnson Dodge Chrysler Jeep Ram (481 us-46, budd lake, NJ 07828, (908) 850-8700) where it was diagnosed that the vehicle needed new tires. The contact also mentioned that the vehicle intermittently did not idle and the rpms raced up and down. There were no warning indicators illuminated. The contact stated that the vibration was becoming worse. The contact purchased new tires, but the vibration failure recurred. The contact took the vehicle to a tire shop and was informed that the front driver's side wheel was wobbling and all four rims were bent and needed to be replaced. The contact stated that some of the tires were rebalanced, but not the front driver's side tire due to the damage. The vehicle was not repaired. The contact called the dealer and was informed that the vehicle was not under warranty. The manufacturer was notified of the failures and provided a case number. The approximate failure mileage was 23,000.

- Columbia, NJ, USA

problem #4

Aug 162019

2500

  • 27,000 miles
2017 Ram 2500 diesel with Firestone transforce at tires. Tires have approximately 27000 miles on them and need to be replaced. Overall I am very pleased with truck but very disappointed that Ram puts tires on a 54000 dollar truck that only lasts 27000 miles. Tires are big expense (1000 dollars). I'm sure I am not the only owner with this issue. Please resolve this issue.

- Aiken, SC, USA

problem #3

Aug 012017

2500

  • 800 miles
The contact owns a 2017 Ram 2500. After switching the original tires, which required 85 lbs of air pressure for tires that required 65 lbs of pressure, the tire pressure monitoring system (TPMS) sensor remained illuminated. The vehicle was taken to the local dealer (rocky mount Chrysler in rocky mount, nc) who indicated that there was no issue and found that the TPMS was operating normally. The manufacturer was notified of the failure. The failure mileage was 800.

- Rocky Mount, NC, USA

problem #2

Apr 202017

2500

  • 1,700 miles
The contact owns a 2017 Ram 2500. The contact stated that the tire was inflated above the recommended psi. While driving 30 mph, the contact drove over a set of railroad tracks and the vehicle fishtailed. The vehicle was taken to an unknown dealer where it was diagnosed that it operated as intended. The contact stated that the tires were deflated to 63 psi, which prevented the vehicle from fishtailing when traveling over rough terrain. The contact stated that deflating the tire produced a fault code. The contact was informed by the dealer that the manufacturer required the over inflation of the tire. The contact was concerned that the driver's door decal stated that the tire max tire pressure was 60. The manufacturer was not notified of the failure. The approximate failure mileage was 1,700.

- Starkville, MS, USA

problem #1

Jan 212017

2500

  • 209 miles
Purchased 2017 model Ram 4wdtruck on 20 Jan 17. On 21 Jan 17 noticed grease stream marks on right front tire. Drove another 420 miles on highway. Noticed heavier grease stream marks on same tire, with spray-on to the front right rear inner fender. Drove another 420 highway miles. Upon inspection of the backside of said tire I noticed black grease leaking from the inner hub. On 06 Feb 17 dealer inspected said hub. First told me " you picked up some dirt from the road"? then to my surprise, dealer's chief mechanic said that not only the front right bearing is leaking, but also the front left bearing is leaking. Service manger first told me "there is nothing we can do" upon threatening with legal action, dealer eventually ordered parts to fix problem.

- Del Rio, TX, USA