6.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,547 miles

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problem #11

May 012018

2500

  • miles
Since I have purchased the truck over 8 wheel studs have broken off. Most broken off at different tire shops while removing the bolt. Others have fallen off while driving. This is supper unsafe and need to be a recall due to safety.

- Sparks, NV, USA

problem #10

Jul 052022

2500

  • miles
During a routine tire rotation, the service technician advised me that the brake calipers appeared to be swelling when heating up and were cutting grooves into the wheels. He proceeded to show me the damage and indicated that this could result in a catastrophic event if not corrected. I immediately took the vehicle to the dealership and informed them of the issue. It was looked at and agreed that was the problem. I was advised to contact the manufacturer to start a claim. So far, that is of no benefit. They are basically telling me that until a catastrophic event occurs, there is nothing they will do. I am still trying to get them to cover it. These are all factory parts and I am the sole owner of the vehicle.

- Quitman, AR, USA

problem #9

Sep 112021

2500

  • miles
The Hydraulic Control Unit and the Anti-lock brake module on my 2017 Ram 2500 Diesel truck is going out. It has 84,000 miles on this truck. This is very costly to repair and Ram knows it is a problem! It is also very dangerous for the brakes to be an issue on any vehicle, but especially on one that has a heavy front end as diesel trucks do. The braking system must be reliable to stop the truck itself. This truck was built and designed to pull trailers and as a work truck. It is very dangerous to consider that these 2 components are not working when pulling a loaded trailer which depends on the braking system as well to stop the vehicle. I am also enclosing several websites to show you that Ram knows there is a problem but hasn't issued a recall on the problem. One of these sites is a Ram forum that shows many people are dealing with this issue. https://www.ramforumz.com/threads/abs-hcu-replacement.276340/ https://www.dieseltruckresource.com/forums/3rd-generation-ram-non-drivetrain-all-years-101/abs-cab-hcu-replacement-218820/ Thank you for your time! Scott McKenzie, Arkansas

- Strawberry, AR, USA

problem #8

Jun 242021

2500

  • miles
Had certified preowned truck aligned after purchase and shop could not adjust front end to stop pull to the right. Took it back to the dealer and they replaced a drag link (but tech said it had nothing to do with the pull) and the second time they rotated front tires left to right. Still pulls to right. Googled problem and I find that it is a common problem with Ram trucks but requires an after market install of ball joints to be able to adjust for the pull. Overheard a service writer who stated -€œ you can-€™t align a Ram-€.

- Cypress, TX, USA

problem #7

Jan 042021

2500

  • 21,000 miles
The tire pressure monitoring system requires I have 60 psi in the front tires and 80 psi in the rear tires. Unless I have a considerable amount of weight loaded in the pickup box, the rear tires are over-inflated at 80 psi. This over-inflated condition causes a rapid wearing of the rear tires. My real concern though, is that the over-inflated condition cause the tires to lose traction unexpectedly during wet or icy conditions. On several occasions my vehicle has become 'squirrelly' while I was just driving down the highway. My dealership has told me the pressure is set at the factory and can not be changed by the dealership and that removing the pressure sensors would cause my dash gauges to indicate I had no pressure in the tires. This over-inflated tire pressure situation is causing a very hazardous condition, not only to myself but to others as well. This problem needs to be fixed. This is a ongoing situation but is especially hazardous during winter months.

- Clancy, MT, USA

problem #6

Nov 052019

2500

  • 53,304 miles
Unknowing ling had fca dealership perform recall 19V-021, drag link assembly. By the dealership conducting this it now makes my vehicle illegal for towing per the federal motor carrier safety regulation ss 393.209 (D) steering system. Universal joints and ball-and-socket joints shall not be worn, faulty or repaired by welding. The steering gear box shall not have loose or missing mounting bolts or cracks in the gear box or mounting brackets. The pitman arm on the steering gear output shaft shall not be loose. Steering wheels shall turn freely through the limit of travel in both directions. I have contacted the fca dealership and they will not replace the part that they have welded therefore making my vehicle illegal if inspected.

- Lake Elsinore, CA, USA

problem #5

Jan 192019

2500

  • 23,000 miles
The contact owns a 2017 Ram 2500. While driving 40 mph, the vehicle vibrated. The vehicle was taken to johnson Dodge Chrysler Jeep Ram (481 us-46, budd lake, NJ 07828, (908) 850-8700) where it was diagnosed that the vehicle needed new tires. The contact also mentioned that the vehicle intermittently did not idle and the rpms raced up and down. There were no warning indicators illuminated. The contact stated that the vibration was becoming worse. The contact purchased new tires, but the vibration failure recurred. The contact took the vehicle to a tire shop and was informed that the front driver's side wheel was wobbling and all four rims were bent and needed to be replaced. The contact stated that some of the tires were rebalanced, but not the front driver's side tire due to the damage. The vehicle was not repaired. The contact called the dealer and was informed that the vehicle was not under warranty. The manufacturer was notified of the failures and provided a case number. The approximate failure mileage was 23,000.

- Columbia, NJ, USA

problem #4

Aug 162019

2500

  • 27,000 miles
2017 Ram 2500 diesel with Firestone transforce at tires. Tires have approximately 27000 miles on them and need to be replaced. Overall I am very pleased with truck but very disappointed that Ram puts tires on a 54000 dollar truck that only lasts 27000 miles. Tires are big expense (1000 dollars). I'm sure I am not the only owner with this issue. Please resolve this issue.

- Aiken, SC, USA

problem #3

Aug 012017

2500

  • 800 miles
The contact owns a 2017 Ram 2500. After switching the original tires, which required 85 lbs of air pressure for tires that required 65 lbs of pressure, the tire pressure monitoring system (TPMS) sensor remained illuminated. The vehicle was taken to the local dealer (rocky mount Chrysler in rocky mount, nc) who indicated that there was no issue and found that the TPMS was operating normally. The manufacturer was notified of the failure. The failure mileage was 800.

- Rocky Mount, NC, USA

problem #2

Apr 202017

2500

  • 1,700 miles
The contact owns a 2017 Ram 2500. The contact stated that the tire was inflated above the recommended psi. While driving 30 mph, the contact drove over a set of railroad tracks and the vehicle fishtailed. The vehicle was taken to an unknown dealer where it was diagnosed that it operated as intended. The contact stated that the tires were deflated to 63 psi, which prevented the vehicle from fishtailing when traveling over rough terrain. The contact stated that deflating the tire produced a fault code. The contact was informed by the dealer that the manufacturer required the over inflation of the tire. The contact was concerned that the driver's door decal stated that the tire max tire pressure was 60. The manufacturer was not notified of the failure. The approximate failure mileage was 1,700.

- Starkville, MS, USA

problem #1

Jan 212017

2500

  • 209 miles
Purchased 2017 model Ram 4wdtruck on 20 Jan 17. On 21 Jan 17 noticed grease stream marks on right front tire. Drove another 420 miles on highway. Noticed heavier grease stream marks on same tire, with spray-on to the front right rear inner fender. Drove another 420 highway miles. Upon inspection of the backside of said tire I noticed black grease leaking from the inner hub. On 06 Feb 17 dealer inspected said hub. First told me " you picked up some dirt from the road"? then to my surprise, dealer's chief mechanic said that not only the front right bearing is leaking, but also the front left bearing is leaking. Service manger first told me "there is nothing we can do" upon threatening with legal action, dealer eventually ordered parts to fix problem.

- Del Rio, TX, USA