The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign number: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train) however, the parts needed for the recall repairs were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer carson Dodge Chrysler Jeep Ram (3059 S. carson St, carson city, nv 89701) was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tahoe, CA, USA

The transmission failed while driving in city street traffic with no warning. The vehicle would not move forward or in reverse. The vehicle was hauled to the dealership for repairs under warranty.

- Christoval, TX, USA

Truck loses power steering completely while driving making it 10X harder to maneuver the vehicle making tight turns very difficult. Lack of braking power. Truck has a very evident aeration noise every time steering wheel is turned at any time. Trucks power steering fluid has fallen below minimum three times in the vehicles life. Truck is at 27,000 miles. Issue began around 15,000 miles. Bubbles in power steering reservoir. Power steering pump smells like it's burning up. Power steering pump and hydro boost are failing and has airflow passing through a system that constantly needs to be lubricated by power steering fluid. Pump and hydroboost will fail prematurely before their life expectancies. I have brought my vehicle into three different dealerships, twice at rockwall Dodge, twice as dallas Dodge, once at huffines Dodge. Dealerships claim nothing is wrong with vehicle, the power steering pump on this particular model is more audible than others, also there is supposed to be some air created in power steering system. Dealership service advisor stated, 'for all I know, you could be syphoning the fluid out of the reservoir and claiming it's low' each dealership said nothing was wrong, but has failed to explain to me where my fluid is going, why I'm losing braking power, having complete loss of power steering, or why my truck is very audibly making an aeration noise. Vehicle has been out of service for 15 plus days. Dealerships only look to see physical leaks, see nothing, and say it's fine and send me out the door. I've been through the lemon law process. Fca won the case and ncds denied buyback. I will attach a picture of ncds's statement on why the denial was made. Direct statement from [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rowlett, TX, USA

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA campaign numbers: 19V818000 (equipment, engine and engine cooling) and 20V036000 (power train). The contact called hilltop Chrysler located at (3291 auto plaza drive, richmond, ca 94806) and was informed the remedy parts were not available. The vehicle was not diagnosed nor repaired, the manufacturer was not made aware of the issue. The contact had not experience a failure. VIN tool confirms parts not available.

- San Francisco, CA, USA

I started my 2018 Ram 2500 in the early morning and a message popped up in my message center ( service 4X4 system). Usually it would not be a big deal because you should service your vehicle to keep up with maintenance, but I just bought the truck 10 months ago and it has 5000 miles on it. Have an appointment with dealer to find out the problem, 4X4 will not engage in the mean time.

- Niagara Falls, NY, USA

The contact owns a 2018 Ram 2500. While driving 40 mph, the vehicle shut off without warning. After several attempts, the vehicle restarted and operated normally. The contact took the vehicle to napleton's northlake Chrysler Dodge Jeep Ram (3701 northlake blvd, lake park, fl 33403, (888) 682-8985), but it was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 16,500.

- Boynton Beach, FL, USA

I was pulling my 5th wheel trailer up a steep hill, and my engine fan sucked in my fan shroud cut it into large chunks, they then flew into my radiator and punctured it resulting in loss of all engine coolant. Apparently this has been happening for quite some time with 4th gen Ram trucks after searching on multiple internet forums. This in my opinion should be a recall. It left my 2 kids, wife, and two dogs stranded on the side of the road.

- Boise, ID, USA

Driveline whine at 70-80 mph caused by bad rear end setup/bearings

- Drayden, MD, USA

Pulled out into traffic and the gas pedal did not propel the truck and I was almost hit broadside. It's like the gas pedal took 3-4 seconds to send fuel to the engine and caused the truck to just roll instead of propelling it down the road

- New Caney, TX, USA

New vehicle with 57 miles on odometer died while parked idling. Tried restarting vehicle, raw fuel running out of tail-pipe. Towed to I5 Dodge for diagnosis. Found PCM bad. #7 injector being held open constantly. PCM replaced after 1 week wait for release from national back-order. Vehicle repaired and returned to service.

- Onalaska, WA, USA

The contact owns a 2018 Ram 2500. While the vehicle was parked, the gear shifted into neutral and rolled down the contact's driveway into a pond. There were no warning indicators illuminated. The vehicle was taken to the dealer (cavenaugh Chrysler Jeep Dodge, 118 E poplar St, walnut ridge, ar 72476, (870)-886-2414) where it was awaiting diagnostic testing and repairs by the manufacturer field inspector. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 13,200.

- Ravenden, AR, USA

Our Dodge Ram 6.7 2500 2018, case, harvest editor caught on fire within a week of purchase, while driving down the freeway towing. At time of purchase it had 555 miles on it, and we'd only driven it 3 time prior to this. We were driving below the speed limit. The truck starting loosing power, we saw a little smoke in the rear view mirror. As we slowed the smoke increased. Upon lifting the hood, transmission fluid was squatting out across the engine poring on the ground, flames were moving along the back of the fire wall. We put the fire out ourselves prior to the fire department arriving. Our insurance investigator said it was a warranty issues, defective transmission line. He also said there was no evidence to support anything that we could have or might have done. Chrysler's investigations revealed that it was also a warranty issue.

- Evergreen, AL, USA