A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Structure

Date Announced

APR 09, 2020

Vehicles Affected

37,580

Ram Recall #

W24, W44

NHTSA Campaign #

20V207000

Summary

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Actions

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Documents (6)

• Manufacturer Notices(to Dealers,etc) - New Safety Recall Announcement
• Manufacturer Notices(to Dealers,etc) - Safety Recall Announcement re safety recall on certain 2019 and 2020 Model Year (DJ) Ram 2500 Pickup and (D2) Ram 3500 Pickup vehicles equipped with a bed step. REASON
• Defect Notice 573 Report
• Recall Acknowledgement
• Remedy Instructions and TSB - Bed Step Brace
• Manufacturer Notices(to Dealers,etc) - NASRAC (W24)