9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,273 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Apr 232019

3500

  • 15,300 miles
This is about my dead pedal when letting of the accelerator to merge ect there is like a 2 to 3 second delay in power. I have almost been hit several times. I do not trust the truck. Seems like a accident waiting to happen.

- North Las Vegas, NV, USA

problem #6

Mar 062018

3500

  • 100 miles
Very slow to respond throttle pedal, its to a point of not safe to pullout in traffic or merge onto a highway. There is 2-4 seconds of idle while pedal is to the floor, then the engine will start to increase RPM at a slow rate of speed. Also the transmission will seem to be in neutral at times when turning into an elevated parking lot or driveway. Apply more throttle and clunks back into gear then will continue to move forward. At times coming to a stop, the transmission will stay in a higher gear or the lockup converter is staying locked up. Trying to stop with typical brake pedal pressure will not stop the truck when this is happening. You really need to apply pedal pressure until it completely stops rolling then it seems to reset or go back to normal. Ram dealers claim its characteristics of the truck and they say that Ram star says its normal. A little research online and you will find this to be a major issue. I am looking into lemon law or getting an attorney. $60K truck and its unsafe to drive. Completely unsatisfied with my purchase

- Conway, SC, USA

problem #5

Sep 182017

3500

  • 500 miles
I have a 2017 Ram 3500 with an aisin transmission. The throttle lag in this truck is very dangerous. I really have to be careful when crossing roads or pulling into traffic because the truck hesitates 2-5 seconds after I press on the throttle. This is a very dangerous situation and must be looked into. I have found many, many other people complaining of this problem and how serious it is. Ram will not do anything about it. Please look into before someone is killed, if they havent been already.

- Rosemount, MN, USA

problem #4

Feb 012018

3500

  • 10 miles
Later Dodge trucks seem to have a built in design flaw wherein torque management programming is preventing the truck from taking off normally, creating seconds of delayed throttle response and very dangerous cross traffic issues commonly referred to on many Dodge forums as the dead pedal. Repeated efforts with dealer failed although they recognized the issue.

- Reno, NV, USA

problem #3

Sep 012017

3500 6-cyl Diesel

  • miles
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling), 17V821000 (power train), and 17V824000 (equipment). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (greenway Dodge Chrysler Jeep Ram orlando, 9051 E colonial dr, orlando, fl 32817, (888) 292-3985) was unable to verify when the remedy and parts would be supplied from the manufacturer. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/1/18

- Orlando, FL, USA

problem #2

Oct 232017

3500

  • miles
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign numbers: 17V562000 (engine and engine cooling) and 17V821000 (power train). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (ray Chrysler Dodge Jeep Ram, 23 N us-12, fox lake, il 60020) was unable to verify when the remedy and parts would be supplied from the manufacturer. The manufacturer was contacted to determine if they could verify when the part would be supplied to the dealer. The contact stated that the key failed to turn over to start the vehicle and the vehicle was randomly stalling. The failure mileage was unknown. VIN tool confirms parts not available.

- Spring Grove, IL, USA

problem #1

Sep 182017

3500

  • miles
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA campaign number: 17V562000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lee's summit Dodge Chrysler Jeep Ram dealer located at 1051 SE oldham pkwy, lee's summit, mo was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Pleasentville, MO, USA