10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,104 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #72

Oct 112023

3500

  • miles
Service electronic brake system, & service hydraulic brake system warning lights intermittently display on dash. Disables both of those safety features as well as cruise control. These are very important safety features especially when hauling a load!

- Statesboro, GA, USA

problem #71

Jun 202019

3500

  • miles
ABS and traction control warning lights intermittently come on. Has been repaired twice by local dealership by replacing the two computer modules/pumps responsible for ABS system. Cruise control disengages when this happens. When this happens at highway speeds while pulling a heavy trailer in traffic it's a very dangerous situation and needs to be corrected by manufacturer.

- Dunkirk, MD, USA

problem #70

Oct 102023

3500

  • miles
My 2018 Dodge Ram with 7175 miles on it has a continuous service anti lock brake and service electric brake light go on and off.Cruise control inoperable as it shuts off when the warning lights go on and off.Dealer did a $160 diagnostic on the system that I had to pay for only to tell me the hydraulic control unit needs to be replaced at a total cost of $825 that I am responsible for.Additionally, the part is -??controlled-?? by the manufacturer and they are allotted one unit per week.No time frame when the vehicle will be repaired.This is a safety issue especially when the constant -??chime -?? goes off which is very distracting.I haul a camping trailer with this Ram 3500 duelly four door diesel four wheel drive and the braking is questionable.

- Anderson, SC, USA

problem #69

Oct 022023

3500

  • miles
My ABS and Traction Control components in my 2018 1-ton Ram are intermittently setting codes with the ECU, leading to loss of ABS, Traction Control, and inability to use my cruise control. I am concerned that I have a loss in braking performance without those components operating as designed. I have brought my truck to the local Ram dealer only to be told that the module will not be available for install until Feb of 2024 after an upgraded unit is made available to the dealers. I feel that this should be a recall, as a quick internet search shows multiple owners of the same vehicle are also affected. Marc Norman

- Scott Depot, WV, USA

problem #68

May 012023

3500

  • miles
Purchased this truck specifically to tow 14000 lb fifth wheel camper. Two months ago warning chime and -??service electronic brake system, Service antilock brakes and Traction Control-?? caution lights repeatedly activate. I am concerned about towing in this condition if operating on rain slick roads and winter weather. Also the constant chime is a serious distraction. Truck is currently at the dealership for repair. 25000 on the odometer. Truck is out of warranty. These failed safety systems endanger mine and my family-??s lives, as well as other motorist and the public.

- Meridianville , AL, USA

problem #67

Jan 182022

3500

  • miles
Anti-Lock Braking system and Electronic Braking system, service system warning come on and off randomly all the time. When this happens, cruise control does not work. Had it replaced at the dealership once and It started doing the same thing. Took it back and they said they didn-??t know what was wrong with it And that they didn-??t want me thinking they didn-??t want to do warranty work. The warnings were coming on and off more frequent. Don-??t know what to do. Do you have any suggestions? This is a safety concern for me.

- La Center , WA, USA

problem #66

Aug 162023

3500

  • miles
ABS and Electric Brake System warning lights are on and off intermittently. These symptoms have been reported by many other owners due to defected part installation from the manufactor based on my internet research.

- Alpharetta, GA, USA

problem #65

Nov 102020

3500

  • miles
Abs light and traction control light comes on and off all day long. Brakes will lock up if you-??re using cruise control when the abs and traction control light come on. Both lights come on at the same time. The parts needed for this issue is on back order.

- Sauk Village, IL, USA

problem #64

Sep 152023

3500

  • miles
my 2018 Ram 3500 had less than 36,000 miles when the anti-lock brake system and service electronic brake system alarms began randomly flashing. this happens now every few seconds and so speed/cruise control no longer functions, also anti-lock and skid prevention has failed. Dealers have 3 month back order on the Hydraulic Control Unit, leaving owners the choice of operating an unsafe vehicle, or parking it for months.

- Vancouver, WA, USA

problem #63

Oct 252023

3500

  • miles
ABS and traction lights come on intermittently with the brakes feeling different.Diagnostic shows code C0020-01 which is apparently a very common issue with 2018 Rams.Dealer told me today(10-25-23) no part-??s available at the earliest will be Feb. of 2024.This truck has 81000 miles on it and is my daily driver.I would hope Ram steps up and fixes problems at NO CHARGE for everyone effected.

- Canton , TX, USA

problem #62

Oct 252023

3500

  • miles
UNKNOWN. abs pump problem

- Pleasureville, KY, USA

problem #61

Jan 012023

3500

  • miles
Truck gets a service electronic braking check engine light and disables traction control as well as the cruise control. The braking becomes disabled at random times. Taken the unit to the dealership just to be told the part has been backordered for over 2 years and that they cannot sell me the HBU to repair it. They said they could remove the unit and have it shipped off to be remanufactured but my truck will be inop for min 2 weeks. Was told the part I needed 68143491AB

- Cottageville, SC, USA

problem #60

Oct 172023

3500

  • miles
Dashboard ABS and Traction Control Lights come on intermittently with message to service breaking system. The lights are accompanied by loud audio alarms. The audio alarms usually cycle through a minimum of three times; sometime five. The dashboard ABS and Traction lights reset by themselves. Scanner codes identify an electrical problem with the ABS HCU and/or hydraulic pump. Dealership maintenance and service departments advise new parts are not available but to check back frequently for supply updates. If/when repair parts become available, this repair will be the second time I have endured this problem. Also, I have been able to reset the above dashboard alerts and audio alarms without the aid of Bidirectional scanner by cycling my windows down and up. So, I-??m not sure if I have an ABS/TC problem or a wiring problem.

- Lawrenceburg, TN, USA

problem #59

Feb 032023

3500

  • miles
ABS, service brake system, cruise control failed and no parts available to fix it.

- Huntsville , TX, USA

problem #58

Oct 232022

3500

  • miles
The ABS Brake control module malfunctioned causing several electrical issues. Fortunately the vehicle was able to function. RAM Service center noted a wait time of over 3 months. When I brought the vehicle to another Service center looking to see if the part was available, I was told to make an appointment and they charged me $90 to tell me what I told them. Uggg.

- Bushnell, FL, USA

problem #57

Sep 142023

3500

  • miles
ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a -??Service Electronic Braking System-?? message and -??Service Antilock Brake System-?? message. Had to wait three weeks to get an appointment for dealer to troubleshoot. Dealer said it has code C0020-01 logged. Dealer says the Hydraulic Control Unit (HCU) has an internal failure that is shorting out the ABS pump control. Dealer stated that part will not be available until February or March of 2024 if not later for repairs. Dealer verbally said to either park the vehicle until part is available or drive it knowing that the ABS braking system may not work properly in case of emergency stop. Dealer said there is no recall for this problem but they are aware of many vehicles with it. I feel there needs to be an immediate recall issued for this problem as it is endangering the public.

- Lake Stevens, WA, USA

problem #56

Jul 052023

3500

  • miles
My 2018 3500 Dully with 34,000 miles started having an issue with the ABS, Traction Control and Eletronic Brack control systems. While driving the truck on a trip, the Traction Control, and ABS lights started coming on intermittently and the check Eletronic Brack control came on at the same time and it too flashed intermittently. Also, while this is happening, the cruise control does not work. Took the truck to the dealer, parts are not available until February of 2024. Five months from now. They recommend two parts be replaced, Anti-lock brake system, part number 68347098AB and Control Anti-Lock Brake System Part 68143491AB. I'm being told it will cost around $2,000 for the repairs. The 5-year 100,000 drive train is within the warranty period; however, this is not covered by RAM. For such an expensive truck, I find it disturbing that in the event of such failure It was advised to take the truck into the dealer as soon as possible because the truck with an ABS issue is not drivable and the dealer says its ok to drive it even though all the systems lights are flashing intermittently.

- Chula Vista, CA, USA

problem #55

Sep 222023

3500

  • miles
ABS and HCU modules are not operating properly. Resulting in no abs and no cruise control.

- Shippenville, PA, USA

problem #54

Aug 152023

3500

  • miles
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.

- Libby, MT, USA

problem #53

Dec 092021

3500

  • miles
ABS light code C002-01 at 16582 miles.replaced hcu.19710 miles ABS light back on code C002-01repair lasted 3128 miles.took vehicleback to dealer with same problem 3/29/23dealer says no parts avalable so no truck till parts come in.August is best guess as to parts.called dealer in August now no parts till December and maybe not then.bought truck new Feb 2019 truck been down more than driven.dealer says problem has lowered value of truck considerably.need to recall all 2018 Ram 2500/3500 trucks. I try not to drive truck at all even dealer says to drive it with no ABS or traction control.

- Jacksonville, FL, USA

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