10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,381 miles

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problem #21

Mar 012023

3500

  • miles
The warning light comes on and then the traction control goes off and the cruise control will disengage all at once. There is also no trailer brake assist. This has been verified by a dealer in Columbus, GA. It is constantly going off and on. The warning light and the warning bell are a constant distraction to the driver. The truck was bought and within 50K miles it started. No warning.

- Thomaston, GA, USA

problem #20

Mar 282024

3500

  • miles
The rear lug nuts sheared off two different times hauling a camper, also was involved in a wreck where the truck hydro planed now the traction control lights are on also the low coolent light is on and there is plenty of fluid in the tanks

- Lineville , AL, USA

problem #19

Jun 152022

3500

  • miles
The ABS sensor warning indicator comes on randomly. Normally every 45 seconds or so. The cruise control will not work when the warning triggers. The dealer replaced the sensor and the HCU units when the truck had @ 40k miles. Problem reoccurred within 6 months. The replacement parts have not been available now for 18 months and the dealer tells me they have no expectation when the parts will be available.

- Mustang, OK, USA

problem #18

Mar 012024

3500

  • miles
67A recall was not performed on my vehicle nor was I notified of it. I have had SCR catalyst issues and def issues and my vehicles constantly fails emissions. Ram and Cummins have stated that my vehicle is not included in the recall but I am having the same issues as the 67A recall.

- Shelbyville, KY, USA

problem #17

Feb 012023

3500

  • miles
In 2020 my abs traction control warning light came on took truck to dealership. They replaced ABS motor. 1 1/2 year later the warning lights started to flash on which progressed into always on by April 2023. I had the truck at dealership for another recall and they tested and system. Dealership stated they would repair under warranty. I have been waiting 10 months for repair and they state they cannot order the part yet 3/2/2024 since they can only order so many per month and there is a long list in front of me. I have noticed a loss of braking power. And I am not able to use cruise control either

- Livingston , TX, USA

problem #16

Aug 282003

3500

  • miles
The Anti-Lock Brake & Electronic Braking System error caused the internal Trailer Brake system to shut off trailer brakes just like it shuts off the cruise control when warnings come up on the dashboard. The incident happened Aug 28, 2023 while following my son and my wife in a vehicle ahead of me. I had to change lanes to try to avoid something that suddenly came across in front of my vehicle. I applied the brakes and then the trailer acted like it didn't have any brakes fell over & was totaled. If this was in traffic someone could have been killed. The "Check Anti-Lock Brake System" & "Check Electronic Brake System" warnings started coming up intermittently as I drove my RAM 3500 Diesel truck starting sometime around July 2023. I drove to the local RAM dealer and told them about the problem. They acted like they had never heard of this problem and proceeded to check the error code and then stated they had never heard of this error before. They said they would check with RAM engineering on what needed to be done. They then said there were other similar RAM trucks with the same issue & that the parts were on back order. I finally got an appointment for the dealer to check my truck after sending an email to the Service Supervisor. After they checked my truck on August 16, 2023 they said that my truck needed a new Anti-Lock Brake Control Module. I had seen that many others on the internet blogs had stated that both the Anti-Lock Brake Control Module and the Hydraulic Control Module (HCM) needed to be replaced. I was then told by the service person that the Anti-Lock Brake Control Module would not be available for months (until sometime in December) and the Hydraulic Control Module (HCU) had no date of availability. They also checked with the RAM technicians at the dealership about safety driving the truck and towing a trailer until the part came in. They told me that only the Anti-Lock Brakes may not work so it would be safe to continue to drive it and tow a trailer.

- Renton, WA, USA

problem #15

Sep 092022

3500

  • miles
Dealing with intermittent service brake system messages for over a year now. Light is constant now which means my ABS / anti skid/ and cruise control no longer function. Believe this is the ongoing HCU / ABS module known issue. Frustrating going into the winter months with such a heavy vehicle and loss of safety feature with no fix from Ram.

- Portland, TN, USA

problem #14

Aug 152023

3500

  • miles
2018 Ram 3500 Laramie Longhorn, 64k miles, ABS/Traction lights on dash, intermittent, cancels cruise control and can't switch into 4WD. Dealer said it's a known issue and there is nothing they can do because there are no parts to order. I am a retired, disabled vet and I need help please. Thank You and God bless.

- Grant, OK, USA

problem #13

Aug 152023

3500

  • miles
When operating the vehicle the Service ABS/Traction control light starts flashing and cruise control becomes disabled while driving. ABS and traction control becomes disabled. Safety issue! Advised the part will not be available until Feb 2024 and to operate vehicle as is.

- Libby, MT, USA

problem #12

Jul 312023

3500

  • miles
When driving at Interstate speed of 65 MPH pulling my goose neck horse trailer the instrument panel started dinging and indicated "Service Electronic Brake System", "Service Antilock Brake System" and the Cruise Control stopped working. I slowed and continued home with warring alternation with "dings" every few seconds. I took vehicle to local Dodge Dealer (Blaise Alexander Lewisburg PA) on 08/10/23 who checked the truck and said I needed the HCU replaced. (Code: 0020-01) I had to wait a few days to get the part. Truck was returned to me on 08/15.23. Invoice Number CHCS26809. Total Cost: $843.75

- Lewisburg, PA, USA

problem #11

Jun 102023

3500

  • miles
Main Frame is cracking between the cab and bed of the truck. I took it to my local Ram Dealer in Chico Ca. Chuck Pattersons Ram they inspected it and told me not to drive it because it is unsafe to drive. The service manger said the frame did not crack from anything I did. It looked to him like it was a factory defect. They are welding across the top of the frame when mounting a bracket which is weaking the frame. This is where my crack developed from.They told me to contact Ram customer care arbitration as they should be able to authorize a replacement of the faulty frame. Without any explanation Ram arbitration denied the claim. I asked them to send me something in writing saying why they denied the claim and the person on the phone hung up on me. This is why I am contacting you.

- Forest Ranch, CA, USA

problem #10

Feb 102023

3500

  • miles
my vehicle (Ram 3500 w/ a 6.7 liter diesel engine) has less than 38,000 miles and the ABS Hydraulic Control Module has to be replaced. I-€™ve been told the part is on back order and cost to replace the unit is over $500 with another $400 plus to install this part. The dealership stated they could not place more orders until late March and since I-€™ve been researching and found out that this is a larger issue that has been identified to Ram with a class action lawsuit for certain years and I think that this issue should be handled at no cost to the consumer.

- Spotsylvania , VA, USA

problem #9

Sep 222022

3500

  • miles
HCU Issue: The ABS light coming on is the lightwill come on for two second and go off at times, through the diagnostics of the code C0020-01. It is a general electrical failureto the hydraulic control unit. The unit is replaced separate from the ABS moduel th HCU needs to be replacedfirst. In some cases, the ABS module that is bolted to the HCU needs to be replaced and programmed as well. The HCU needs replacement first. The total estimate is $1010 with labor. Any questions, please call Bruce at Albany Chrysler. 320-845-2801. This is an intermittent issue, that comes and goes.

- Sauk Rapids, MN, USA

problem #8

Mar 192022

3500

  • miles
Infotainment screen is delaminating causing it to randomly dial and call numbers, cannot control the climate control, cannot adjust settings, and renders the navigation unusable.

- Crawford, TX, USA

problem #7

Nov 012021

3500

  • miles
ABS pump module failed with vehicle under 25K miles. Pump failed prematurely and failed while I was driving, disabling my ABS brakes. The ABS lights and check engine light did light up, it has since been replaced and there is no recall on this issue. Seems to be a common issue with FIAT Chrysler cars.

- Lompoc, CA, USA

problem #6

Dec 302021

3500

  • miles
UConnect 8.4 Screen Delamination - The integrated radio/communication/vehicle functions module screen is delaminating on a vast number of vehicles. The repair according to RAM dealerships is a complete replacement of the screen and the controller at a cost of nearly $2000 per vehicle. While initially most believe this to be a radio issue the systems are integrated to multiple functions of the vehicle including: front and rear cameras, front and rear parking sensors, ride height controls, HVAC controls, seating controls, and a number of other systems. It also includes access to a number of phone systems including emergency calling. Due to the integrated nature of this equipment a major recall should be conducted on affected systems and also a forced reimbursement to owners of vehicles that have had to pay out of pocket for repairs or diagnostics. In addition, the delamination seems to be causing a leaking substance to drip down into other controls such as the Exhaust Brake, Trailer Brake Controls, and other physical buttons. It is my belief this is becoming a safety issue as the delamination is causing phantom key presses on various systems including setting volume of audio at 100% randomly.

- Krugerville, TX, USA

problem #5

Dec 142021

3500

  • miles
9830-2021-10627 police report 12-14-2021 Head on collision with a 18 wheeler trailer. The air bags failed to deploy. My cousin survived. None of the air bags deployed. 2018 Dodge Ram 3500 Diesel dually.

- Las Vegas, NV, USA

problem #4

Mar 232020

3500 6-cyl Diesel

  • 34,000 miles
On multiple occasions the shift arm would not move while vehicle was in park and foot brake was depressed. Seemed like the safety device that prevents an automatic shifting arm from slipping out of park without brake depressed did not release. Vehicle was on flat level ground, the only way to correct problem required shutting vehicle off and then restarting. Once this process was conducted the safety device operated normally. In the three years of ownership this has happened three times and each time my resolution worked.

- Chemult, OR, USA

problem #3

Sep 302019

3500 8-cyl

  • 16,000 miles
My 2018 3500 Ram has been at shelor motor miles 3 weeks with no real answer on what's going on with it! they stated it was the turbo that was defaulted and now it's the cooling and C converter! this was a brand new truck paid in full at the time of purchase with 16K miles on it now that has quit! this is a company vehicle, not personal and you huys have made me lose thousands in revenue and wouldn't even give my driver a loner car when it stopped. Ive exhausted ever avenue I know, I personally came to Virginia, 9 hr away from my home just to get told another lie. I want to speak with someone asap and I want further actions taken.

- Cosmopolis, WA, USA

problem #2

Feb 032019

3500

  • miles
Dodge Ram integrated brake controller faulty. Towing 2015 29.5 T arctic fox 5th wheel and the brake system will not stop the trailer. When idle, without using truck brakes, the truck and trailer move forward, even if the gain on the controller is manually set to 10. Manipulating the gain makes no difference. Trailer brakes tested and certified by dealer as operarational. Dodge dealership in folsom is trying to resolve, the truck purchased new and has 4000 miles on it. On two occassions they have not be able to fix. Next step taking 5th wheen and truck to dealership to demo problem. On-line forms state the itbs from Dodge is an issue and the brake system only work when going 35 mph or higher (needs confirmation from Dodge). In event of an emergency we would not be able to stop that trailer and truck as effeciently if the brake system worked properly. Will keep you informed.

- Sacramento, CA, USA

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