9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
200 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #2

Jan 022017

ProMaster 3500

  • 400 miles
The contact owns a 2016 Ram Promaster 3500. While operating the vehicle, the headlights suddenly shut off. The contact stated that the headlight bulbs were replaced 34 separate times in 17 months due to continued failures. The vehicle was taken to an unknown dealer, but the cause of the failure was unable to be determined. Also, while operating the vehicle, the check engine indicator illuminated. The vehicle was taken to an unknown dealer on several occasions, but the failure could not be duplicated. Also while depressing the brake pedal, the pedal would gradually extend to the floorboard and the shifter would not change until the brake pedal was released. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 400.

- Knoxville, TN, USA

problem #1

Oct 032016

ProMaster 3500

  • miles
The contact owns a 2016 Dodge Ram pro master 3500. The contact received notification of NHTSA campaign number: 16E039000 (electrical system, exterior lighting) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The service manager indicated that the part had been discontinued and was not informed if another pas was to be designed. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. Parts distribution disconnect.

- Opelika, AL, USA