really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
45,967 miles

About These NHTSA Complaints:

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problem #9

Oct 042015


  • 350 miles
I just bought this car from a used car dealer. Never in my 40 years of driving have I ever "tested" horn operation... seems I should have as the horn doesnt work. I found and replaced the fuse for the horn and after researching I found that this is a known problem on all 2002 Saturn Vue vehicles.... why this isnt a recall issue I have no idea because the horn and air bag work off the same power line and the contact for the horn is the problem horn wise. I took my car to a Chevy dealer to get an estimate on the "fix" and it would cost me 1100 bux to replace the faultily designed unit guaranteed to fail with another faultily designed unit guaranteed to fail.

- Morongo Valley, CA, USA

problem #8

Oct 092014


  • 146,000 miles
Vue stopped in parking lot other vehicle hit me head on Vue air bags didnt deploy my Saturn Vue key was on floor fell out of ignition I was sent to hospital erie totaled my Vue.

- North Canton, OH, USA

problem #7

Nov 022013


  • 112,000 miles
The contact owns a 2002 Saturn Vue. The contact stated when the driver activated the alarm it caused the horn to remain engaged. The driver disconnected the horn relay in order to shut the horn off. The vehicle was taken to the dealer for inspection and they stated that either the air bag switch assembly or body control module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 112,000.

- Buffalo, NY, USA

problem #6

Sep 252007

Vue 4-cyl

  • Manual transmission
  • miles
My 16 year old son was driving. My 13 year old daughter was his passenger. He was driving a 2002 Saturn Vue. He hit a tree, dead-on, going 40 mph. The airbags did not deploy. Firefighters, police, ambulance folks, body shop rep: They all said the same thing and look at me with amazement that this happened (or didn't happen). I bought the car with the impression it was equipped with working airbags. If a vehicle hits someone, dead-on, going 40mph, I expect airbags to work, especially when the vehicle was sold to me using this as a feature. Last night, a week after our accident, we passed yet another Vue accident so I stopped out of curiosity. This lady was traveling 40-45 mph and rear ended another car. Guess what, her airbags did not deploy either. I suppose I'll have to start my own little "Saturn" investigation service as I intend to find out just how often this happens. This lady had a 2007 Vue, so I do not accept my car being older or anything else as an excuse of something that looks to me like was defective to start with.

- Cordova, TN, USA

problem #5

Aug 272007

Vue 6-cyl

  • Automatic transmission
  • miles
In 8/06 we purchased a 2002 Saturn Vue from a Saturn dealer for our 16-year old daughter. Today, she was involved in a 55 mph rollover and flipped her car end-over-end 5 times. My concern is that there was no airbag deployment. We were shown a carfax and time of purchase. However, today's accident leads me to believe that (a) airbags were faulty (B) airbags had deployed in a prior accident and were not re-built (C) airbags had been disconnected or tampered with sometime prior. Please advise as to what action, if any, should be taken.

- Midland, TX, USA

problem #4

Jan 182005

Vue 6-cyl

  • Automatic transmission
  • 25,000 miles
My fiance and I both purchased a 2002 Saturn Vue. During the course of normal driving she used her horn in alerting other drivers and the horn failed to stop sounding. The only remedy was to pull over and remove the fuse to stop the horn from sounding. This occurred three times during her ownership of the vehicle and each time the defective part was replaced the problem would return shortly after. After much inquiry we finally had a manager admit to us there was a product redesign to fix the problem with it shorting out which also affected the air bag functionality as well. Both safety issues. Now during the course of normal driving my vehicle, also a Saturn Vue of the same year, has suffered the same failure. Although this is my first such incident with the problem, I suspect this is not an isolated case. I was told that the part would cost roughly $1000 to replace when we had to replace hers three times! I am now finding myself in the same situation where I honked the horn and it refused to turn off until I pulled the fuse. I assume they will also try to charge me $1000 for it's repair.

- Wappingers Falls, NY, USA

problem #3

Sep 042004

Vue 6-cyl

  • Automatic transmission
  • 48,900 miles
I was driving my vehicle and all of a sudden the horn blew constantly. I pressed the area where the horn is to try to shut it off, to no avail. I had to pull over to the side of the highway, open the hood, pull off the fuse cover, find the fuse and pull it out, which finally stopped the horn from blairing. I brought it to the dealership, they said the whole air bag module had to be replaced at a cost of approx. $860. I called Saturn headquarters, and told them about the situation. And the cost. They called the dealership and said they would split the cost. I am still not satisfied, I think it should be replaced at no cost to me. This is a 2 year old vehicle and for the horn to malfunction because the air bag is pressing on it, is ridiculous. Safety wise, the horn just started blowing and not turning off, scared the hell out of me, trying to find out what was happening and finding a safe place to pull over, I could of injured myself and others when this happened. When I do get it replaced, because I still do not have a horn, whose to say it won't happen again with the next air bag, (poor design) !

- Hillsborough, NJ, USA

problem #2

Aug 082004

Vue 6-cyl

  • Automatic transmission
  • 68,000 miles
Dirt supposedly got in my steering wheel case and has damaged a coil, now my horn barely works and my air bag is at risk. Saturn will not repair without a cost of $378 and the car is 2yrs old only this month. I drive the car back and forth to work with the air on..and dust in the case puts my life in danger without the possibiity of an airbag.

- Rancho Santa Margarita, CA, USA

problem #1

Jan 302003

Vue 6-cyl

  • Automatic transmission
  • 13,450 miles
In extreme cold weather, the air bag trouble light stays illuminated after vehicle is started.

- East Aurora, NY, USA