10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,403 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2012 Scion xB:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #7

Apr 032017

xB

  • miles
Takata recall I received notice of recall regarding the takata air bag in my 2012 Scion Xb. I went to the local dealer where I purchased the vehicle and was told replacement parts would not be available until September 2017, at the earliest. I then inquired about being provided with a rental car and I was told there is a month long waiting list for a rental from them. I asked if they would pick up the cost for a rental car from an outside rental company and they said that I would have to deal directly with Toyota regarding my request. This is an entirely unacceptable situation, not to mention extremely dangerous. I am driving around in a car that has a known, potentially fatal flaw, and the best suggestion Toyota can provide is " don't have a passenger in the front passenger side of your car". I have to have my vehicle available to take people with me at all times. I do not have another vehicle in my household to drive. I demand Toyota contact me regarding providing a rental vehicle immediately. It seems this is the least Toyota can do for vehicle owners who are not at fault in any way regarding this matter. Toyota has known for years that they were purchasing and installing defective devices in many vehicles, now they must step up to the plate and make it right for consumers. Additionally, this recall has severely effected the resale value of my vehicle. I am reluctant to contact an attorney to assist in pursuit of my demand for a free rental until my car has been satisfactorily repaired, but if Toyota does not do the right thing, then that will be my next step

- Mission Hills, CA, USA

problem #6

Feb 102017

xB

  • 7,000 miles
Takata inflators - we received a mailed notice from Toyota motor sales, usa, Inc. On Feb. 10, 2017 with no further correspondence since that time. Is the NHTSA applying any pressure on Toyota to provide the dealers with the required parts needed to accomplish the repairs?

- Murrieta, CA, USA

problem #5

Feb 012017

xB

  • miles
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Jose, CA, USA

problem #4

Mar 152017

xB 4-cyl

  • miles
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/16/17

- Boynton Beach, FL, USA

problem #3

Jan 092017

xB 4-cyl

  • Manual transmission
  • miles
Takata recall. The contact owns a 2012 Scion Xb. The contact received notification of NHTSA campaign number: 17V006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 07/11/17

- Scotts Valley, CA, USA

problem #2

Dec 012016

xB

  • miles
Takata recall no remedy for unsafe air-bag more than 6 months after the recall. I Transport disabled individuals using the Scion Xb and not being able to have nyone sit in the front passenger seat makes it difficult to assess and communicate with clients.

- San Mateo, CA, USA

problem #1

Mar 062013

xB 4-cyl

  • 1,200 miles
I was T-boned on March 6th, 2013 on the driver's side. I was in a Scion Xb and the person who hit me was in a Chevy Silverado. The impact was estimated at 45 mph and the door was jammed shut. No air bags deployed. The curtain airbag should have which would have lessened the impact. As a result, the driver (myself) sustained a broken collar bone, broken rib, and punctured lung among various bruising and passed out for an unknown amount of time. After several calls to Scion and a visit to the Toyota dealership where it was purchased we did not hear anything from the car manufacturer until a month later. The inspectors at Toyota called to find out where the car was located and if they would be able to inspect it. Because the jaws of life were used to pry the door open, it split the door enough to where you could see where the sensor for the airbag did not deploy. I'm sure the inspector will see the same thing. I have not heard anything back concerning this investigation. I have pictures showing the car after it was hit and no airbags were deployed. The driver's side curtain airbag should have deployed based on the schematic found in the owner's manual and where the car was struck by the truck.

- Simpsonville, SC, USA