Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING

    • TSB #04-22-18

      NHTSA ID #10146479

      • Date Announced: SEPTEMBER 17 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when drivin

      More Information »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #04-22-18

      NHTSA ID #10146479

      • Date Announced: SEPTEMBER 17 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when drivin

      More Information »

    ENGINE (PWS)

    • TSB #02-163-16R

      NHTSA ID #10163017

      • Date Announced: JUNE 27 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    • TSB #11-190-19R

      NHTSA ID #10160487

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. The new files contain logic which will revise: (1) the ECM detection o

      More Information »

    ENGINE AND ENGINE COOLING

    • TSB #02-183-19

      NHTSA ID #10165544

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. The a

      More Information »

    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO-CHARGER

    • TSB #11-183-18R

      NHTSA ID #10146481

      • Date Announced: SEPTEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: TURBOCHARGER / SUPERCHARGER BOOST CONTROL ?A? CIRCUIT OPEN and DTC P2196: A/F O2 SENSOR SIGNAL BIASED / S

      More Information »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #11-190-19

      NHTSA ID #10155214

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of ECM reprogramming files to optimize the ECM. The new files contain logic which will revise: ? the ECM detection of DTC U0122 ? the EGR flow rate to address a limited number of customer concerns abou

      More Information »

    POWER TRAIN

    • TSB #16-103-16R

      NHTSA ID #10165497

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT

      More Information »

    • TSB #16-103-16R

      NHTSA ID #10164446

      • Date Announced: AUGUST 29 2019
      • Additional Info: How to Fix

      Summary: "This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified likely sources of the seepage to be the sealant used on the CVT⿿

      More Information »

    • TSB #WUI-94

      NHTSA ID #10162818

      • Date Announced: JULY 02 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly.

      More Information »

    • TSB #16-122-19

      NHTSA ID #10163009

      • Date Announced: JUNE 19 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides an updated procedure to follow when diagnosing / repairing a DTC P0842: ?TRANSMISSION FLUID PRESSURE SENSOR/SWITCH ?A? CIRCUIT LOW?.

      More Information »

    POWER TRAIN:DRIVELINE:DRIVESHAFT

    • TSB #WUI-94

      NHTSA ID #10162818

      • Date Announced: JULY 02 2019
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. is recalling certain 2019 model year Ascent vehicles. A total of 166 U.S. vehicles are affected by this recall. This recall involves replacement of the propeller shaft assembly.

      More Information »

    ELECTRICAL SYSTEM

    • TSB #15-251-19

      NHTSA ID #10165548

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: ⿢ When trying to use the remote engine starte

      More Information »

    • TSB #10-95-19

      NHTSA ID #10165547

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. under full acceleration), the air inlet mode would be switched from inside

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #10-94-19

      NHTSA ID #10164278

      • Date Announced: AUGUST 29 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. The change was made in response to a small number of customer concerns regarding vibration and excessive airflow-type soun

      More Information »

    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #10-92-19R

      NHTSA ID #10164187

      • Date Announced: AUGUST 19 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. The sealing capability of the connector may have been compromised during manufacture and re

      More Information »

    • TSB #10-92-19

      NHTSA ID #10163529

      • Date Announced: JULY 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. The sealing capability of the connector may have been compromised during manufacture and result in

      More Information »

    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

      More Information »

    • TSB #15-243-19

      NHTSA ID #10163519

      • Date Announced: JULY 08 2019
      • Additional Info: How to Fix

      Summary: This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number

      More Information »

    • TSB #12-265-19

      NHTSA ID #10163003

      • Date Announced: JUNE 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the sunglasses holder portion of the EyeSight camera cover. In rare cases, the sunglasses holder may bind or otherwise not operate smoothly when trying to open and / or close it. The mechanism

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10154205

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #11-183-18R

      NHTSA ID #10153621

      • Date Announced: DECEMBER 19 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045:

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10153208

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10150928

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10150953

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10143884

      • Date Announced: JULY 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

      More Information »

    • TSB #15-219-18R

      NHTSA ID #10142837

      • Date Announced: JUNE 21 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #GEN 3-1

      NHTSA ID #10160507

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #12-258-19

      NHTSA ID #10155212

      • Date Announced: FEBRUARY 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. The change involves the two retaining clips which are now ONE-TIME USE items and MUST always be replaced before reinstalli

      More Information »

    AIR BAGS

    • TSB #07-149-19

      NHTSA ID #10160206

      • Date Announced: APRIL 10 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Failure to do so will most likely re

      More Information »

    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

      More Information »

    STRUCTURE

    • TSB #02-183-19

      NHTSA ID #10165544

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This Service Information Bulletin clarifies a bolt tightening sequence procedure for the three (3) turbocharger stay bracket mounting bolts. Torsional stress may remain in the stay bracket if the tightening sequence is not followed. The a

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #12-255-18R

      NHTSA ID #10154408

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.

      More Information »

    • TSB #12-255-18

      NHTSA ID #10153617

      • Date Announced: DECEMBER 13 2018
      • Additional Info: How to Fix

      Summary: This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.

      More Information »

    • TSB #12-254-18

      NHTSA ID #10153213

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful tips to follow when addressing a customer concern of the ?A? pillar trim coming loose.

      More Information »

    • TSB #WTU-80

      NHTSA ID #10145081

      • Date Announced: AUGUST 08 2018
      • Additional Info: How to Fix

      Summary: Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles, due to the possibility of some missing body structure welds. A total of 293 U.S. vehicles are affected by this recall.

      More Information »

    • TSB #13-101-18

      NHTSA ID #10143881

      • Date Announced: JULY 10 2018
      • Additional Info: How to Fix

      Summary: Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a cont

      More Information »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-252-18

      NHTSA ID #10150918

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    STRUCTURE:BODY

    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    STRUCTURE:BODY:BUMPERS

    • TSB #15-241-19

      NHTSA ID #10160217

      • Date Announced: APRIL 29 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides recommendations for removing stains from the rear bumper cover on the 2019MY Ascent when using a mild automotive detergent does not provide the desired results. There have been reports received de

      More Information »

    STRUCTURE:BODY:DOOR

    • TSB #12-255-18R

      NHTSA ID #10154408

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.

      More Information »

    • TSB #12-255-18

      NHTSA ID #10153617

      • Date Announced: DECEMBER 13 2018
      • Additional Info: How to Fix

      Summary: This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.

      More Information »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

      More Information »

    LATCHES/LOCKS/LINKAGES

    • TSB #07-155-19R

      NHTSA ID #10163522

      • Date Announced: JULY 09 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a design change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicl

      More Information »

    SEATS

    • TSB #12-273-19

      NHTSA ID #10165553

      • Date Announced: SEPTEMBER 30 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of redesigned leather seat cushion trim covers to address isolated customer concerns of wrinkles appearing during early stages of vehicle use as shown in the example photo below. The new covers util

      More Information »

    • TSB #10-94-19

      NHTSA ID #10164278

      • Date Announced: AUGUST 29 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to blower unit assemblies used for front seat cushion and backrest ventilation. The change was made in response to a small number of customer concerns regarding vibration and excessive airflow-type soun

      More Information »

    EQUIPMENT

    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10161826

      • Date Announced: MAY 22 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #Subaru Tech Tips

      NHTSA ID #10161824

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: Subaru Service and Technical Support Line Newletter.

      More Information »

    • TSB #15-242-19

      NHTSA ID #10161825

      • Date Announced: MAY 21 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRON

      More Information »

    • TSB #15-221-18R

      NHTSA ID #10161820

      • Date Announced: MAY 10 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

      More Information »

    • TSB #15-235-18R

      NHTSA ID #10161818

      • Date Announced: MAY 08 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes w

      More Information »

    • TSB #14-22-16R

      NHTSA ID #10161813

      • Date Announced: MAY 06 2019
      • Additional Info: How to Fix

      Summary: To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

      More Information »

    • TSB #16-120-19

      NHTSA ID #10160485

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

      More Information »

    • TSB #02-178-18R

      NHTSA ID #10155225

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its retention and prevent water intrusion into the converter case.

      More Information »

    • TSB #12-258-19

      NHTSA ID #10155212

      • Date Announced: FEBRUARY 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a service procedure requirement to follow whenever removing the rear tail lamp access covers. The change involves the two retaining clips which are now ONE-TIME USE items and MUST always be replaced before reinstalli

      More Information »

    • TSB #01-178-18

      NHTSA ID #10153626

      • Date Announced: DECEMBER 28 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during

      More Information »

    • TSB #07-143-18R

      NHTSA ID #10153208

      • Date Announced: NOVEMBER 27 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses th

      More Information »

    • TSB #15-234-18

      NHTSA ID #10150947

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-234-18

      NHTSA ID #10150922

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-233-18

      NHTSA ID #10145077

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-230-18

      NHTSA ID #10145068

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #Trailer-Hitch-Pa

      NHTSA ID #10143725

      • Date Announced: JULY 25 2018
      • Additional Info: How to Fix

      Summary: A Part Claim for the return of L101SXC001 has been entered in the system for you based on your current available Prime inventory. This is in addition to the previously entered claim for L101SXC000. The returns of L101SXC000 and L101SXC001 s

      More Information »

    • TSB #2019-Ascent-QMT

      NHTSA ID #10143723

      • Date Announced: JULY 24 2018
      • Additional Info: How to Fix

      Summary: The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. They are looking for specific and detailed information on EVERY conditi

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #15-234-18R

      NHTSA ID #10164415

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150952

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-233-18

      NHTSA ID #10145077

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.

      More Information »

    • TSB #15-226-18

      NHTSA ID #10144884

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-240-19R

      NHTSA ID #10165501

      • Date Announced: SEPTEMBER 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #15-240-19R

      NHTSA ID #10164389

      • Date Announced: AUGUST 22 2019
      • Additional Info: How to Fix

      Summary: "This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volum

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10160496

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

      More Information »

    • TSB #15-238-19

      NHTSA ID #10160493

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received sof

      More Information »

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-236-18R

      NHTSA ID #10164194

      • Date Announced: AUGUST 21 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #10-95-19

      NHTSA ID #10165547

      • Date Announced: SEPTEMBER 26 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new heater control panels assemblies with revised operating logic. Previously, when A/C cut-off control was activated (e.g. under full acceleration), the air inlet mode would be switched from inside

      More Information »

    • TSB #10-92-19R

      NHTSA ID #10164187

      • Date Announced: AUGUST 19 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal refrigerant pipe on the models above. The sealing capability of the connector may have been compromised during manufacture and re

      More Information »

    • TSB #10-92-19

      NHTSA ID #10163529

      • Date Announced: JULY 15 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces a change made to optimize the sealing of the pressure switch connector used on a metal high-side refrigerant pipe. The sealing capability of the connector may have been compromised during manufacture and result in

      More Information »

    EQUIPMENT:MECHANICAL

    • TSB #16-120-19

      NHTSA ID #10160485

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

      More Information »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #18-196-19

      NHTSA ID #10163008

      • Date Announced: JUNE 17 2019
      • Additional Info: How to Fix

      Summary: The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for bec

      More Information »

    • TSB #15-236-18R

      NHTSA ID #10160501

      • Date Announced: MARCH 25 2019
      • Additional Info: How to Fix

      Summary: The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The p

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10160491

      • Date Announced: MARCH 11 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #02-163-16R

      NHTSA ID #10160490

      • Date Announced: MARCH 08 2019
      • Additional Info: How to Fix

      Summary: This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with t

      More Information »

    • TSB #11-190-19R

      NHTSA ID #10160487

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of ECM reprogramming files to optimize the ECM. This bulletin announces availability of ECM reprogramming files to optimize the ECM. The new files contain logic which will revise: (1) the ECM detection o

      More Information »

    • TSB #17-17-13R

      NHTSA ID #10154207

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system.

      More Information »

    • TSB #2019-Ascent-QMT

      NHTSA ID #10143723

      • Date Announced: JULY 24 2018
      • Additional Info: How to Fix

      Summary: The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. They are looking for specific and detailed information on EVERY conditi

      More Information »

    EQUIPMENT ADAPTIVE

    • TSB #15-228-18R

      NHTSA ID #10160496

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank).

      More Information »

    • TSB #16-120-19

      NHTSA ID #10160485

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering -type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it i

      More Information »

    • TSB #12-252-18

      NHTSA ID #10150918

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »