10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
36,026 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #11

Dec 032019

Crosstrek

  • 20,000 miles
Key gets stuck in ignition and the car needs to be restarted, put in reverse/drive, and then either moved or step firmly on the break and back in park. Sometimes it takes multiple attempts. Having this issue for a couple months. It doesn't happen every time, but often.

- Waxhaw, NC, USA

problem #10

Nov 012019

Crosstrek

  • 97,000 miles
Check engine light is on and cruise control light blinks. Cannot use cruise control. Its a 2017 Crosstrek. Took it to dealer twice. They thought it was catalytic convertor or O2 sensors which were fixed but lights remain

- Van Buren, AR, USA

problem #9

Nov 082019

Crosstrek

  • 7,591 miles
Car stalls randomly upon acceleration from a stoplight or stop sign. Takes 3 to 4 seconds til the car accelerates. During all this time the engine is still running. Has happened 4 times within the past year. Afraid this may cause an accident, as yesterday I thought I was going to get T-boned. Will not drive my grandsons in this car.

- Burien, WA, USA

problem #8

Sep 152019

Crosstrek

  • 0 miles
Windshield was cracked for no apparent reason. I log a ton of miles as a part-time uber driver and never recall a stone or anything else impact my windshield while I was driving. Suddenly on 9/15/19, there was a small crack on my windshield and now, on 11/3/19, there are linear cracks on the windshield that extend 24" on both sides of that small crack. This was likely due to the changing cold weather

- Wheeling, IL, USA

problem #7

Oct 112018

Crosstrek

  • 20,000 miles
The windshield on my 2017 Crosstrek chips too easy. I have never had chips on any other vehicles windshield. The glass must be too soft. This has happened to my Crosstrek a few times while in motion. My transmission feels like it sometimes slips, and shudders while the vehicle is in motion.

- Murrieta, CA, USA

problem #6

Jun 062019

Crosstrek

  • 15,000 miles
When turning the car off, it does not release the key. This has been an on and off problem for a couple months now.

- Ridgecrest, CA, USA

problem #5

Apr 022019

Crosstrek

  • 18,000 miles
My key started to get stuck about a month ago, I need to start my car, put it in drive back in park repeatedly until it comes out. I have taken it to the dealer and they say they need to replicate the situation. 18000 miles on a car and I can't just have it fixed when there is a tsb on a know issue. I do T have time when going to work to do this cycle of on and off 1-9 times on a 2 yr old vehicle, please do a recall.

- White Plains, MD, USA

problem #4

Jan 212019

Crosstrek

  • 39,000 miles
Car key continually gets stuck in the ignition. This began a month ago. My car is in park, and the key just will not come out, pretty often now. You either after to start the car again and move it a little or jiggle the handle in park until the key comes out.

- Hendersonville, NC, USA

problem #3

Jan 192019

Crosstrek

  • 430,000 miles
Snow and rain getting onto engine with hood completely shut. We had the engine completely covered with snow every time we drive it. Never had a vehicle let the weather get into the engine with the hood sealed.

- Pittston, ME, USA

problem #2

Aug 042018

Crosstrek

  • 20,000 miles
My 13 month old car caught on fire for "no apparent reason".

- Garland, TX, USA

problem #1

Dec 202017

Crosstrek

  • 4,500 miles
Driving home at night on the freeway and then a sudden boom! sounded like a brick hit the roof of the car. Frighten a bit but managed to pull over and the noticed the sunroof was shattered. Drove some slowly and looked at it more when I got home. I noticed that the glass looks like it blew up like a volcano. It blew outward. So I started searching if this was a known issue and found out that it was with many manufacturers.

- Hayward, CA, USA