8.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
26,900 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (2 reports)
  2. replace seat sensor (2 reports)
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This problem may be covered under warranty. Ask your Subaru dealer.

problem #4

Sep 012019

Forester Prem M 2.5i

  • Manual transmission
  • 22,319 miles

This has happened once before, but corrected itself. The airbag light is on, and I was told that the sensor had been corrupted by water or something? There is a small grease stain on the seat, but nothing to penetrate the seat covering! The light came one while I was taking a friend out to dinner and has not gone off. There is no reason for this light being on! I was told the warranty would not cover the repair and was given an estimate of $850 plus installation costs! This is ridiculous. I purchased the extended warranties to avoid costs such as this. The car is only driven by me, and I rarely have passengers and when I do, there is no food or drink in the car. I have only owned the car for 18 months, buying it used from the dealership. There is no reason. If this is an example of Subaru reliability and service, I suggest you buy another vehicle.

- Diane S., Mount Airy, MD, US

problem #3

Jul 302019

Forester

  • Automatic transmission
  • 24,679 miles

I am experiencing the same issue others reported. With their 2017 Subaru Foresters: my airbag light and “i” light went on and won’t go off. The dealer says it is pointing to the passenger seat cushion needing to be replaced. They claim there are several replacements in a neighboring state (I just waited 6 months for a replacement windshield), so we will see...I’m pretty upset with Subaru and their “customer care”.

- Leslie F., Las Vegas, NV, US

problem #2

Jul 022019

Forester Premium 2.5i

  • CVT transmission
  • 52,000 miles

2017 Subaru Forester - just over 2 years old with 50000 miles on it - Passenger airbag started shutting itself off while driving with a passenger in the seat; the warning light for the airbag also came on at the same time. This seems to be happening at random times - sometimes it knows a passenger is there but never comes on and I get the warning alert in the dash for the airbag. Other times the seat and airbag are functioning properly and then the airbag shows "OFF" after driving a few miles. I called a Subaru dealership - they told me it would cost $89 for them to look at it and diagnose it. They asked if anything had been spilled on the seat - never spilled anything on the seat. I asked about how much it would cost to have the seat sensor replace - they told me about $1000!!!

I've seen forums with others having this problem after about 2 years of use. This is a serious safety defect and should be recalled for free. Can't believe Subaru has not resolved this issue.

- Greg E., Perry, GA, US

problem #1

Aug 292018

Forester Limited

  • Automatic transmission
  • 8,500 miles

So this should be covered under warranty, but Subaru is taking its sweet time getting the part they say they need. Checking around the web, this is not a new problem. They told us what they've told others: the seat got wet, (it did not). We are waiting since September for the back order for this part. Meanwhile, the light will come on every other week or so and could stay on for days or minutes. If it stays on for a long while, it is very unsafe and unnerving because the passenger seat belt will not work. That's scary.

- ajlupo, New York, US