really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,245 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Jun 122019


  • 18,000 miles
While parking in a lot: When pulling into a space, hit brake pedal and car accelerated resulting in minor damage to my car and others cars. I believe the car malfunctioned resulting in this accident.

- Raleigh, NC, USA

problem #14

May 192019


  • 11,200 miles
[xxx] 05/19/2019 [xxx]- clear day @ 10am est. While in my lane and traveling straight and within the lane lines, two (2) vehicle safety systems activate at the same time: Lane keep assist, lane departure warning. The lane keep assist was the strongest "pull" I've ever felt and pulled/steered the vehicle to right causing me nearly cross into the lane on my right. My hands were always on the steering wheel and was able to immediately correct it. The departure warning also activated at the initial 'lane keep assist' feature activation. Attached is a picture of the road from the inside of the vehicle. The windshield has dried insect residue but nothing I considered visually impairing. If my hands were not on the steering wheel or otherwise was distracted, I have no doubt I would have steered completely into the lane next to me. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Gainesville, FL, USA

problem #13

May 132019


  • 6,000 miles
Windshield cracked and is now half across from passenger side. No known rock hit same. Googled and noticed dozens of windshields cracked from structural defects. Subaru claims this is why eyesight cuts off " eyesight cannot see it don't work." So I guess it doesn't work at night?

- Galveston, TX, USA

problem #12

Feb 112018


  • 7,100 miles
The eyesight had been manipulated to a warning even when there's no obstruction while driving forward, while backing up it gives a warning that someone or a vehicle is adjacent to my car. These are just a few of the problems I encounter. I have an idea who's behind this. But I cannot prove it. Someone very knowledgeable in computer security within my vicinity. It compromises the safety feature of the car while driving and even backing up in my garage.

- Wolcott, CT, USA

problem #11

Oct 102018


  • 12,000 miles
Ignition steering lock is difficult to clear. We have had 5 instances where it is very difficult to start the car because the steering is locked and the key will not turn. It takes a large amount of force on the steering wheel while turning the key to the extent that it takes two people. One twisting the steering wheel and the other the key. The Subaru dealer says the car is working as designed.

- Belleville, WI, USA

problem #10

Jan 312018


  • 15 miles
The speedometer information is very difficult to see in sunny daylight. Numbers are "red". if "polarized" or regular sun lenses are used, (info. (numbers) can not be read. 2019 models, the speedometer is changed, with "white" characters. Finally Subaru got the message. It is critical to be driving and you can not see the speed that you are driving !

- Tampa, FL, USA

problem #9

Aug 132018


  • 8,115 miles
Windshield breakage 2018 Subaru Forester. Our windshield was hit twice by small rocks in exactly the same place twice within 30 days. One break on the original windshield and again on the replacement windshield. It appears the design of the hood facilities the damage or the design of the glass is fragile. These breaks occurred while driving on the interstate with speeds of around 70 mph. When speaking to the Subaru dealership of our concern they informed us that Subaru windshields had a tendency to crack easily and needed to be replaced often. When we asked them if this seemed like a safety concern they did not some to think it was.

- Red Rock, AZ, USA

problem #8

Aug 012018


  • 2,300 miles
Vehicle was being backed out of the garage to replace the trash can. After backing part way out of the garage when I put the car in gear it shot forward and I was unable to stop the vehicle until it hit the back garage wall. When the vehicle was then put into reverse it shot backwards, also. I was unable to stop the vehicle until it was totally out of the garage. The vehicle seemed to accelerate on its own. Damage was done to the front end of the vehicle, the garage wall and the inside utility room and hallway.

- Streetsboro, OH, USA

problem #7

Jul 162018


  • miles
All my cars from 2001 thru 20176 Ford Toyota Mazda etc. All had automatic door locking weather when put in gear or when the car proceded to 10 mph I just leased a 2018 Subaru Forester it does not do it! went to the dealer they stated the car does not do that only the legacy and the outback. This is a major safety issue and I will take legal motion against Subaru my cell number is 1646 302 5993 anthony please call me there is a module box that can be installed at my own expence and im ok with that for 125$ I am in law enforcement and safety is a big issue with me please all me for direction me personally they should recall and have that safety issue installed the salesperson did not mention that the car didnt come with out that option gee whiz its like not having an air bag in your car

- Staten Island, NY, USA

problem #6

Jul 252018


  • 7,650 miles
My 2018 Subaru Forester xt shut off while driving 2 times on 7/26/18. Nothing happened, no warning lights, it just shut off while driving. And came to a sudden stop in a matter of seconds -I was going 40 mph. After it shut off the battery light came one, the check engine, and the esp electronic stability light came on. Extreamly heart stopping to have your vehicle shut off/stall, whatever, while on a road, especially a highway. Luckily I was on a street where I could get to the side before it completely stopped. But I had just gotten off the freeway however I commute to work one a freeway. If this happens again today, I pray IżM not on the freeway or anywhere where I canżT safely get over on time before IżM hit. It started again no problem, then stalled again in my driveway 10 minutes later. My vehicle is an automatic cvt transmission and shouldnżT stall while driving.

- Las Vegas, NV, USA

problem #5

Jul 122018


  • 1,500 miles
Directional lights only turn off when mating 90 turn. Taking exits or crossing lanes light won't turn off automatically elderly people cannot hear the blinkin. Never had this problem with other cars I have owned

- Smithfield, RI, USA

problem #4

Nov 042017


  • 3,000 miles
Sun glare that blinds the driver when sun reflects off the sound system screen while driving.

- Charter Oak, IA, USA

problem #3

Mar 012018


  • 400 miles
Page 9-6 figure 8 of the owners manual shows how to place the jack on the frame to raise the car to change a tire. The problem is that when you reef down on either loosening or tightening the tire, the car will rock either forward of backwards and slide off of the jack. The car will then fall forwards or backwards dropping the car to the ground, potentially injuring the person changing the tire. The car fell twice when I was trying to change the tire. This can be easily resolved by having a jack that fits snugly with the mount points on the car so that there is no possibility of the car moving as the person is tightening or loosing the lire lug bolts. The car was in park with the hand brake set, yet will still move slightly as the person presses hard on the lug wrench. The car could fall onto the person either injuring them or trapping them under the car. The car needs to come with the correct jack, which would solve this problem. Photo 109 shows how the jack is too narrow for the slots on the frame, the jack head should be about a half inch wider to fit snugly with the car frame. File 105 shows how close the jack head when centered is next to the frame slots.

- Boise, ID, USA

problem #2

Jan 162018


  • 750 miles
When attempting to accelerate to make a left-hand turn the car stopped - the engine would not get above idle, even when the accelerator was pressed to the floor. The car stopped in oncoming traffic. It did accelerate after completely removing pressure from the pedal and pushing it partially down again it began to pick up speed.

- Jacksonville, FL, USA

problem #1

Sep 072017


  • 650 miles
The Subaru (nav) navigation system is dangerous and should not be used. It gives you no advance warning of upcoming highway exits or upcoming turns. The nav system will easily be the cause of sever life threatening accidents due to its poor operational ability to safely give clear instructions in advance of the actual direction. I am an experienced user of other nav systems and can honestly tell you that the one in the Subaru is worthless.I love the car but hate the nav system!

- Fort Lee, NJ, USA