8.8

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,617 miles

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problem #3

Nov 092018

Impreza

  • 5,850 miles
3 months after purchasing a new 2018 Subaru Impreza, the windshield spontaneously cracked on the evening between 11/8/18 and 11/9/18. The wind shield had not sustained any impacts during the 3 months of use and was always parked so that nothing could fall on it from trees etc. The crack had no chips on the morning of 11/9/18, when it had spontaneously appeared and was a clean glass fracture. I took it to the dealer the following day on 11/10/18 for replacement under warranty as there are many online complaints as well as a class action law suit against Subaru for this exact defect in many of their vehicles dating back to 2015. The crack is clearly caused through a manufacturer defect; however, the Subaru dealership took a pen and placed it in the crack causing a small dent to occur in the glass fragments. They then said the crack was caused by a stone impact and would not be covered under warranty. The crack was clearly not caused from a stone and the vehicle had not been hit by any stones. The crack occurred when the vehicle was stationary away from anything that could fall on it or impact the windshield in any way.

- Collingswood, NJ, USA

problem #2

Sep 032018

Impreza

  • 1,000 miles
2 months after purchasing the car new, while driving on a highway about 65 mph, something small (a rock likely, but it was imperceptible; only heard the sound) hit the windshield, causing a small chip, approximately 1 mm in length. After parking my vehicle and returning to it the next day, I found a crack through 75% of my windshield (outer passenger seat edge to inside edge of driver's seat) starting from the chip. I had the windshield replaced with an oem glass and re-calibrated the eyesight per the instructions. A week later, while driving on a 40 mph road, a rock clearly hit the windshield and scratched the new windshield. The scuff leftover is maybe 2 mm. The car is 3 months old and it already has one new windshield and one scuffed windshield.

- Columbia, MD, USA

problem #1

Oct 042018

Impreza

  • 1,000 miles
Purchased this car brand new about a month ago. A large fracture crack appeared in the middle my windshield, originating from the base underneath the plastic stripping, extending upward in an inverted L shape. Happened for no apparent reason; the car was stationary, parked inside my closed garage, so there was no reason or cause for a crack to occur. Apparently Subaru is aware of their windshield defects as they recently lost a lawsuit case over this issue for their outback models.

- Mesa, AZ, USA