Battery drain

- Media, PA, USA

I have reviewed multiple threads on the internet talking about issues with the key being stuck in the ignition after putting the vehicle in park. They all suggested contacting Subaru America and that there would be a free fix since it impacts safety of the vehicle (seems easy to steal when the key is stuck in the car for example). Subaru did not respond as anticipated and instead responded with a 'go talk to a dealer' which also is quoted to cost hundreds of dollars to fix a widespread problem. My feeling is that the key being literally stuck in the ignition could lead to theft, further mechanical damage, and other risks to the person. This happens when the car is in park and the car cannot acknowledge it is indeed in park so it retains the car key lock, not releasing it to the owner.

- Aurora, CO, USA

Bought this car in the middle of June as barely driven, for a very good price. Although the car had a 2 month old battery, the car battery was completely dead when I tried to crank it for a test drive. They jumped it and the test drive the battery was charged up. I was driving the vehicle every day so I never had a problem until now, when the kids school started and my car was parked for a couple of weeks without starting it. My wife went to the store and she could not come back, I had to give her a jump. Came back from the store and again, not enough to crank the engine up. After I went to a couple of Subaru forums, I found out there is a class action law suit about the same issue. Then I found out there is a technical service bulletin that includes my vehicle "potential battery discharge (dead battery) after repeated periods of short-trip driving.".

- Buffalo Grove, IL, USA

Key will not remove from ignition when stopped resulting having to leave car unlocked not sure if park is fully engaged in transmission runs battery down from key being left in a on position this is a known problem

- Somerville, OH, USA

The check engine light has been going on in my 2017 Subaru Legacy with only 8,000 miles & still under warranty. On June 18th we left houston for South Dakota with assurance from the dealership that as long as the light was not flashing the car was safe to drive. On the 2nd day of our trip the check engine light stayed on constantly & we were not unable to use our cruise control. We had the car diagnosed & repaired in rapid city, sd. At courtesy Subaru. It was diagnosed as a wiring harness. It would take 1500 hours to repair. The vehicle was torn completely apart. I have attached photos. Subaru repaired the vehicle but since then the vehicle is not the same. The usb outlet doesn't work anymore. The car liner and wiring is showing in places that it wasn't before. There are scratches on the vehicle that weren't there before and lining in the truck isn't attached. I have lost all trust in the vehicle. What happens if 1 year, or anytime in the future the vehicle's electrical system fails or worse catches fire? I contacted Subaru requesting a buy out or trade in option. They have refused only to offer a 5 year, 60,000 mile warranty. I do not want the vehicle & will sell it so I asked the dealership if running a carfax would show the wiring issue & they said yes. That information will lessen the value of the vehicle as a trade in but I will not sell this vehicle to a private party with the issues and I will not keep it knowing that something else could go awry. I only want to be treated fairly but Subaru will only say that the vehicle does not qualify under the lemon law and refuses any remedies except the extended warranty. I do have a copy of the email string with Subaru customer service if needed.

- Hot Springs, SD, USA