6.7

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,653 miles

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« Read the previous 20 complaints

problem #26

Nov 062020

Legacy

  • 22,000 miles
Windshield cracked for no reason.

- Silverton, OR, USA

problem #25

Mar 022020

Legacy

  • 5,200 miles
On two separate occasions I was startled by a loud pop kind of noise coming from the windshield area while driving. Absolutely nothing was around to cause this either time and nothing whatsoever has hit the windshield since I've owned this car. I am the sole driver. On both occasions, I was driving down a straight road going 50mph on my way to work (a 10 minute commute). The morning after the second occurrence, I got into my car to find a crack on the lower passenger side of my windshield about 2/3S of the way down and starting from the outer edge. There had been no crack or any hint that something would happen when I left my car the day before. How does a crack just appear overnight with absolutely nothing to cause it? I have never in my life had this happen. The car was absolutely stationary, no nearby trees or anything that could cause any impact. Due to covid, the crack sat for quite some time, when I finally got to make it to the suburu dealership where I bought my car, they denied my claim. The techs said they could find no chip or origination for the crack... (because there wasn't one) the techs agreed it should have been covered under the warranty but suburu still denied my claim. I'm now out $1103

- Wilton, NH, USA

problem #24

Oct 102020

Legacy

  • 13,000 miles
While driving my car with no other cars around, my windshield cracked. The crack now has grown to the center of the windshield.

- Gulf Breeze, FL, USA

problem #23

Mar 042020

Legacy

  • miles
The contact owns a 2019 Subaru Legacy. The contact stated that while his vehicle was parked under a tree, an acorn had fallen from the tree and cracked the windshield on the driver side. The crack spread from the driver side spread and began to zig zag three inches down the windshield. The contact also stated that he discovered a crack on his front passenger side window that also zig zags from the upper right hand corner down to the middle bottom portion window. The contact called austin Subaru(8100 burnet rd, austin, tx 78757) where he was informed to bring in the vehcile to the dealer for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

- Loredo, TX, USA

problem #22

Aug 072020

Legacy

  • 25,000 miles
There is an 18 inch crack in our windshield. We heard a soft 'pop' noise when we were driving straight on a level asphalt road at a low speed. No rocks or other objects hit the glass. We looked around to see what it was and we noticed the crack. It is about 18 inches long and starts at the edge of the glass on the passenger side of the vehicle.

- Chicago, IL, USA

problem #21

Jul 212020

Legacy

  • 2,500 miles
Windsheild cracked and has to be replaced

- Santa Fe, NM, USA

problem #20

May 042020

Legacy 4-cyl

  • 6,700 miles
Was driving to work when a tiny rock hit my windshield about 3 inches from passenger side of glass. It was about halfway up the windshield. The rock hit was barley audible, almost didn't notice it. When I got to work I inspected it and found the slightest scratch, no chip, not any signs of a crack. So I didn't worry about it. When I got in my car at lunch noticed a crack from side to side of windshield. I can take my fingernail and feel the crack on both sides. I feel this is a safety issue. What are you supposed to do on road trips, stop and get your glass replaced every time you get a chip. I do not feel this car is safe to drive when the windshield is cracked from side to side. Not to mention you can get a ticket or told to park the car when it is in the drivers view!

- Durango, CO, USA

problem #19

Aug 122019

Legacy

  • 5,500 miles
The windshield of the car cracked overnight, while in stationary, parked on the city street in a residential area. I parked my car in front my house on Sunday, Aug 11, 2019, and when I went out in the morning of Aug 12, 2019, the windshield was cracked. At that point, I have had the car for 10.5 months with a mileage of about 5500 miles. The crack started from the lower part of the windshield on the passenger side and extended to the middle of windshield, almost to the diver's side. I notified the dealership and was told that it's not covered by the company. I had to get it fixed at my own expense.

- Portland, OR, USA

problem #18

Jan 102020

Legacy

  • 30,000 miles
Front windshield has cracked twice within 6 months for no apparent reason as I was driving on the interstate. The cracks were both on the driver side, making it difficult to see while driving.

- Huntsville, AL, USA

problem #17

Mar 262020

Legacy

  • 29,000 miles
The contact owns a 2019 Subaru Legacy. The contact stated that the windshield cracked without impact. Subaru of muskegon (1878 E. sternberg rd muskegon, mi 49444, (888)575-4596) informed the insurance company that the windshield was not covered under warranty. The contact stated that the crack extended across the windshield. The manufacturer was not informed of te failure. The failure mileage was 29,000.

- Muskegon, MI, USA

problem #16

Mar 192019

Legacy

  • 4,000 miles
Driving down the expressway at a speed less that 50mph when my windshield cracked unexpectedly and seeming from nothing being flung toward the vehicle or dropping from the sky.

- Schererville, IN, USA

problem #15

Feb 132020

Legacy

  • 6,532 miles
While driving my windshield crack. Nothing hit it. It just broke when I drove over a bump in the road. On a country highway.

- Portage, IN, USA

problem #14

Jul 152019

Legacy

  • 6,125 miles
Defective windshiled - replaced by safelite -555 N mclean blvd elgin, il on August 16th.2019 car was leased on April 16th.2019 as brand new. Cost to replace was $539.04. Car was stationary when I spotted defective windshield.

- Lake In The Hills, IL, USA

problem #13

May 142019

Legacy

  • miles
Cracked widsheild a peeble hit it and within a couple of days I had to get a windshield

- Columbia, PA, USA

problem #12

Jul 242019

Legacy

  • 12,663 miles
The contact owns a 2019 Subaru Legacy. The contact stated that while parked in the driveway of the residence, the windshield cracked without being struck by a foreign object. The contact stated that the windshield cracked in three separate places while parked at the residence. The vehicle was taken to (St J auto Buick GMC 500 memorial dr, St johnsbury, vt 05819 (802) 748-1355) where it was inspected and repaired however, the failure recurred. The vehicle was taken to another dealer (white river Toyota 303 sykes mountain ave, white river junction, vt 05001 (802) 299-2800) who also repaired the windshield. The cause of the failure was not determined. The manufacturer was not made aware of the failure the failure mileage was approximately 12,663.

- Corinth, VT, USA

problem #11

Jan 202020

Legacy

  • 15,000 miles
I'll be replacing my windshield for the second time within a year tomorrow and having it repaired overall for the third time within a year. The first replacement was due to a small pebble kicking up from the highway causing a small star crack in my line of sight forcing a replacement because the patch still caused line of sight issues. Less than a month later another small pebble caused a second crack. This time a patch was fine and luckily was free. This morning I came out to my car, which had been parked all weekend, and when I got in saw that there is a long J shaped crack starting from the top of the windshield near the passenger side eyesight camera going all the way down and around the dot matrix pattern that comes down the windshield near the rear view mirror. These windshields are terrible and I've never had an issue with a windshield before owning a Subaru. It's unfortunate because the rest of the car is great. If you're going to buy a Subaru probably prepare for an annual windshield replacement and get ready for that deductible.

- Washington, DC, USA

problem #10

Jan 052019

Legacy

  • 7,500 miles
While commuting from pueblo Colorado to Colorado springs one morning my windshield slowly started to crack. I drove home to pueblo about 12 hours later and by then the small crack spread across the entire windshield. I assumed the cold air is why it cracked.

- Colorado Springs, CO, USA

problem #9

Dec 212019

Legacy

  • miles
The windshield on our 2019 Subaru Legacy cracked on Saturday 12/21/2019. There wasn't any crack in the morning when I drove to the office. The car was parked at a covered parking spot the whole day. In the evening, I noticed a crack on the driver's side while I was driving back. There was no impact on the windshield with pebble etc while driving during the day. When I researched online, I found out that many people are noticing their 2017-2019 Subaru car windshields are cracking like mine. So I am bringing this to your attention. I have to pay $500 deductible to my insurance this week and get it replaced.

- Stoughton, WI, USA

problem #8

Mar 312019

Legacy

  • 250 miles
I had the car less than a month and got home from work, parked the car in the garage and everything was fine, the very next morning when I went out to get in my car the windshield had a huge crack in it. I got the windshield replaced and in less than a month the windshield cracked again.

- New Bethlehem, PA, USA

problem #7

May 102019

Legacy

  • 175 miles
The contact owns a 2019 Subaru Legacy. The contact was unable to adjust the side mirrors to view the blindspots. The mirrors failed to adjust to a 15 degree angle to view the blindspots. The vehicle was taken to hendrick Subaru southpoint (200 kentington dr, durham, nc 27713) were the failure was unable to be diagnosed or repaired. The contact read articles that stated that the sideview mirrors should be able to adjust to see into the blindspots. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 175.

- Pittsboro, NC, USA

Read the next 6 complaints »