10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
78,839 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Subaru Outback:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #37

Dec 182018

Outback

  • 86,000 miles
Engine overheating/low coolant light began on highway at 86,000 miles. Repairs needed stated it was a cracked radiator. After repair of radiator at 800 miles later, same low coolant light appeared while driving in city on sidestreets and engine began making 'sloshing' sound. Repairs needed stated it was a damaged water pump. After repair of damaged water pump, engine still made 'sloshing' sound. Final repair recommendation was a blown head gasket with possible engine re-work required as engine had probably overheated.

- Oak Lawn, IL, USA

problem #36

Dec 222018

Outback

  • 113,000 miles
All of the lights started flashing on my dash. The car has 114,000 miles. It is a faulty valve body and the transmission is shot. There are metal shavings in the transmission fluid. Subaru quoted me $7000 to fix it. The cars not even worth $5000. I am out of warranty and there's nothing they can do. I am done with Subaru.

- Barre, VT, USA

problem #35

Dec 222018

Outback

  • 110,871 miles
1. stalling - car stalls when braking quickly - stalls when you come to a quick stop. Car is in motion and will stall as you apply the brakes quickly at an intersection. 2. shudders - car shudders as it is slowing down for a red light (in this scenario I am not applying the brakes). Feels like it will stall.

- Danville, CA, USA

problem #34

Dec 292018

Outback

  • 79,000 miles
Engine sometimes falters and dies when coming to a stop; usually only in the first few miles of driving. Similar to what a manual transmission would do if you don't put the clutch in, except this is an automatic. Giving it a little bit of gas when it falters can abort the stuttering, but not always, and it isn't always possible to do so safely when you're trying to come to a stop. I've only owned the car for 3 months hand it's happened 7-8 times. Today, for the first time, the engine would not immediately restart after it died. Turned over but didn't engage through a half dozen tries, then wouldn't turn over at all. I was at a stoplight on a hill. A minute or so later, it fired up again and I was able to continue on.

- Hubertus, WI, USA

problem #33

Oct 152018

Outback

  • 76,743 miles
The valve guides can pull out of the cylinder head causing the valves to stay open.this will cause a misfire or even cause the vehicle to stall while operating. Significantly increasing the risk of crash.

- Fairhaven, MA, USA

problem #32

Nov 092018

Outback

  • 150,000 miles
Our Outback has the cvt transmission and can switch between manual and automatic. When in automatic it will often shudder while stopped and sometimes stall when starting off (similar to when you you are in 1st gear in a manual and you don't work the clutch correctly). We took it to the dealership and was told it would cost $2500 to fix. After searching the internet, we found out that this is a common problem for cars with the cvt transmission and thus far, Subaru has refused to fix it at their cost. In lieu of a recall (which is what they should do) they offered an extended warranty, however that doesn't help us since the extension expired at the end of July 2018. This is a significant problem and could cause injury or death is the car stalls as the driver is trying to pull out in traffic. Subaru is aware of this problem and should fix it at their cost.

- Pittsboro, NC, USA

problem #31

Nov 242018

Outback

  • 144,000 miles
My dash lights all started blinking. The car also lost some power. I was told I had to have the transmission valve body assembly replaced. The extended warranty ended in July 2018, conveniently for Subaru. The dealer should have never sold me the car last year.

- Wilmington, DE, USA

problem #30

Nov 052018

Outback

  • 71,000 miles
Car had been having trouble starting lately so brought car to local Subaru dealership. They were unable to diagnose or fix the starting issue so I left the dealership. On the way home I was on a busy highway and had come to a gradual stop at a stop light, and was just going to take off on a green light when all of a sudden my car stalled. All of the dash board lights were flashing and I immediately put on my hazard lights as a semi was coming up behind me. I put my the car in park and started it up again and was able to pull off to the side of the road. I immediately called the dealership and drove my car back to them to be checked they kept my car for a day and tried to re-create the stalling episode which was unsuccessful.

- Kalispell, MT, USA

problem #29

Oct 192018

Outback

  • 100,000 miles
Takata recall" I was driving on the interstate hwy. The car in front of me slammed on brakes, so I stepped on my brakes, car turked to a stop while engine stalled. Dead stop on interstate. Not a good thing. I started it back up, kept driving, when, I came to a safer stop sign. I tried to step on brakes like I had done on interstate and it turked to a stop again stalling. It doesn't seem safe to me. I am glad no one was behind me on interstate or I am afraid it would not have ended well.

- Milton, WI, USA

problem #28

Jul 032018

Outback

  • 130,000 miles
While braking at intersections, engine stalls causing dangerous situations for my wife and self. We are beginning to fear driving our Subaru.

- Laporte, IN, USA

problem #27

Jun 082018

Outback

  • 140,000 miles
The contact owns a 2011 Subaru Outback. While pulling in the driveway, the vehicle stalled and all the warning indicators illuminated. The contact also stated that the failure occurred daily for at least five months, but went away when the vehicle was restarted. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.

- Winthrop, WA, USA

problem #26

Feb 262018

Outback

  • 35,000 miles
The contact owns a 2011 Subaru Outback. The contact stated that the vehicle had been at garavel Subaru (10 tindall ave, norwalk, ct 06851, (203) 642-0620) for months due to an internal oil leak that was impacting the engine. The contact stated that the oil warning indicator failed to illuminate in a timely manner to alert that the oil level was low. The dealer also replaced the wheel bearings several times. The radio, speaker phone, and gps were also serviced several times, but the failures recurred. The contact was informed by the dealer that the warranty had expired. The VIN was not available. The approximate failure mileage was 35,000.

- Wilton, CT, USA

problem #25

Aug 092017

Outback

  • 130,000 miles
Vehicle dies when stopped quickly. Torque converter has been an ongoing issue for this year/model/make

- Mulino, OR, USA

problem #24

Feb 012018

Outback

  • 79,233 miles
Issue - stalling while braking hard or stopping (automatic transmission) what happened - my 2011 Subaru has just under 80K mileage. It has now happened to me 3X this week and especially when the car hasn't been driven in hours (morning early on my way to work or on my way home from work). In the morning, I was driving down a street to drop off my kids at school. I needed to make a left, but since there was oncoming traffic, I had to brake. It was not a gradual brake, but was a bit sudden. The car shuddered and stalled. It is similar to what happens with manual transmissions if you are in gear and come to a stop without pressing the clutch. But my car is an automatic, so I had to put it in park and restart it. If the car stalled while I was in the middle of an intersection or if I panicked, it could have caused an accident. Cause - unknown. It at the dealer for service and they are trying to figure it out. Some online sources mentioned the torque converter or sensors.

- Silver Spring, MD, USA

problem #23

Dec 212017

Outback

  • 125,000 miles
When having to come to a hard stop the engine will die. It has happened 3 times now. Our shop ran a diagnostic and it showed a problem with the torque converter.

- Goodlettsville, TN, USA

problem #22

Oct 272017

Outback

  • 72,000 miles
Car stalled out when I came to an abrupt stop. Car had to be put in park to restart car. Was traveling on the highway when this happened

- Malden, MA, USA

problem #21

Oct 272017

Outback

  • miles
Car stalled out when I came to an abrupt stop on the highway during heavy traffic. It sputtered and then the car shut off. Had to be put in park and restart car.

- Malden, MA, USA

problem #20

Oct 192017

Outback

  • 143,000 miles
For the last few weeks, car has dropped rpms at hard stops. It would jerk like coming to a full stop in a manual transmission car without pressing the clutch. My car is an automatic with a cvt. Then it started just stalling out at hard stops or turns with significant decreased speed. That is not safe. It has been very scary. My mechanic connected my car to the computer and no codes matched the problem. Then I started doing research online and saw so many others have had the same problem. That took me to a service bulletin put out by Subaru in July 2017 for this very cvt problem caused by a faulty torque converter. I have that service bulletin but nowhere on there does it describe these symptoms so I never would have known this was the same issue. I took my car to the dealer and was told it would be covered by the extended warranty on the service bulletin. Hours later I was told it would cost me $1500 in a parts and $1060 in labor (plus tax). Subaru is not covering this clearly dangerous problem. I can't drive my car without fear. I maintain my car and am very careful with it. Subaru professes to be about safety and taking care of customers. This is not right.

- Apex, NC, USA

problem #19

Aug 302017

Outback

  • 143,000 miles
I have been complaining about my car's symptoms to dealers and service mechanics since August 2014 (90,000+miles) with no diagnosis or repair. Symptoms could not be replicated or when low rpms were noted, it was just that - noted. My vehicle shudders, headlights dim, and dips to low rpms when approaching a stop or when in reverse at low speeds. It has stalled 4 times since I have brought it up. The first few were in a parking lot and at traffic lights. This morning was scary (143,000miles)- I was in heavy traffic and could not place the vehicle in park, remove my key or restart my car. I had to run out of my car and leave it there momentarily to get help. From what I understand, Subaru has an extended cvt warranty tsb 16-107-17. In it, tsb 16-90-13R - design change to lock-up type torque converter is referred to. I believe this is my problem. But I'm getting the runaround from different Subaru dealers and Subaru of americas hotline on how this is addressed since I have over 100K miles and whether or not the torque converter is covered in this warranty. Since it is "not a recall, as it does not impact the safety of your vehicle", I cannot get it looked at right away nor am I offered a rental while waiting to do so. Please - stalling in traffic randomly is a safety hazard! I have to wait a week before I can get an appointment to just check this and hope this time they discover the same things I have - meanwhile I'm not offered a rental and have to drive this one that may stall at any time. Please consider having the faulty torque converter assembly recalled. Those who have symptoms of randomly stalling in traffic - our lives are in danger and it's only a matter of time before tragedy occurs.perhaps unrelated - my vehicle has also stalled on the freeway going 65mph... lost acceleration and I had enough momentum to pull to the shoulder.

- Sacramento, CA, USA

problem #18

Mar 262017

Outback

  • 104,000 miles
Check engine light illuminated. Oxygen sensor problem.

- Sioux Falls, SD, USA

Read the next 17 complaints »