Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    ELECTRICAL SYSTEM

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

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    • TSB #15-219-18R

      NHTSA ID #10150953

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introdu

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    • TSB #15-219-18R

      NHTSA ID #10150928

      • Date Announced: OCTOBER 31 2018
      • Additional Info: How to Fix

      Summary: When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which intro

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    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

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    STRUCTURE

    • TSB #13-101-18

      NHTSA ID #10143881

      • Date Announced: JULY 10 2018
      • Additional Info: How to Fix

      Summary: Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a cont

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    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-252-18

      NHTSA ID #10150918

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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    STRUCTURE:BODY

    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

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    EQUIPMENT

    • TSB #01-178-18

      NHTSA ID #10153626

      • Date Announced: DECEMBER 28 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during

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    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-234-18

      NHTSA ID #10150947

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-234-18

      NHTSA ID #10150922

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policie

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    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

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    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

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    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-230-18

      NHTSA ID #10145068

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

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    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #15-235-18

      NHTSA ID #10153181

      • Date Announced: NOVEMBER 08 2018
      • Additional Info: How to Fix

      Summary: This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes wh

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150952

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10150927

      • Date Announced: OCTOBER 30 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-226-18R

      NHTSA ID #10146468

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help wi

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »

    • TSB #15-231-18R

      NHTSA ID #10146473

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

      More Information »

    • TSB #15-220-18R

      NHTSA ID #10146474

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-228-18

      NHTSA ID #10144886

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-229-18

      NHTSA ID #10144887

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-231-18

      NHTSA ID #10145069

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-221-18R

      NHTSA ID #10146467

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems

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    • TSB #15-227-18R

      NHTSA ID #10146469

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

      More Information »

    • TSB #15-227-18

      NHTSA ID #10144885

      • Date Announced: AUGUST 21 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which

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    EQUIPMENT ADAPTIVE

    • TSB #12-252-18

      NHTSA ID #10150918

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    • TSB #12-252-18

      NHTSA ID #10150943

      • Date Announced: OCTOBER 19 2018
      • Additional Info: How to Fix

      Summary: This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in t

      More Information »

    • TSB #15-229-18R

      NHTSA ID #10146471

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis a

      More Information »

    • TSB #15-228-18R

      NHTSA ID #10146470

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as

      More Information »

    • TSB #15-230-18R

      NHTSA ID #10146472

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which w

      More Information »