10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 44,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2017 Subaru WRX. The contact stated that while driving 70 mph, the steering wheel seized, the contact stated that he then steer the wheel to the right, the steering wheel was ok, then the steering wheel became difficult to steer. The contact stated that he jerk the wheel a little bit to the right, the vehicle hit a pothole, the vehicle brushed a little of the godrail and run into cones and hit a concrete barrier, the vehicle came to a stop. The power steering warning light illuminated. The contact did not sustained injuries. The vehicle was able to drive normal. The vehicle was taken to Subaru of wichita, 11610 E kellogg dr N, wichita, ks 67207, but was not diagnosed or repaired. The dealer informed the contact that the vehicle needed an alignment. The vehicle was not repaired. The contact stated that while at a drive thru, the vehicle lost power, all the warning lights illuminated. The windshield wipers stop functioning. The contact called the same dealer and informed them of the failure and was advised to schedule an appointment for a diagnostic testing. Vehicle was not taken to the dealer due to the diagnostic and repaired fees. The contact also mention that the check engine warning light illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
- Durby, KS, USA
I recently experienced a steering rack failure due to leaking seals on the gear assembly on my certified pre-owned 2017 Subaru sti. The power steering failed to operate both in motion on the highway and at slow speeds in a parking lot and local streets. The loss of power steering assist makes it extremely difficult to safely control and change of direction for the vehicle. Based on my experience and that of many others I know in the Subaru community this is a common failure point on the last two generations of these cars. I would like to know why Subaru continues to ignore this potentially dangerous part failure and has done nothing to help owners like myself when the issue occurs.
- Jackson, NJ, USA
The contact owns a 2017 Subaru WRX. While driving 30 mph, the steering wheel became difficult to turn and was uncontrollable. The brake pedal was applied, but the vehicle failed to respond. As a result, the vehicle accelerated and crashed into a ditch. The driver and passenger side air bags deployed and all the warning indicators flashed and illuminated on the instrument panel. Also, "eyesight" not available was displayed. The passenger sustained hand injuries, but medical attention was not received. A police report was filed. The vehicle was towed to the contact's residence. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,000.
- Lombard, IL, USA
- Seabrook, TX, USA