10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
23,550 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 222020

Avalon 6-cyl

  • miles
The contact owns a 2014 Toyota Avalon. The contact received notification of NHTSA campaign number: 20V024000 (air bags) however, the part needed for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not taken to a dealer. The manufacturer was made aware of the issue and provided a case number. The contact had not experienced a failure. VIN tool confirms parts not available.

- Saint James, NY, USA

problem #6

Aug 172018

Avalon

  • 85,000 miles
On August 17, 2018 I was traveling westbound on il route 83 and I entered an intersection at il route 83 and torrance avenue at lynwood, il on a green traffic signal. A driver without a drivers license was traveling South on torrance avenue and entered the intersection on a red signal. I applied the brakes on my car but was unable to stop and my car hit the other drivers car in the side. The airbags in my car did not deploy.

- Oak Lawn, IL, USA

problem #5

Nov 212017

Avalon

  • 36,000 miles
Takata recall. Car was hit on side impact (T-boned) on driver side front going approximately 65 mph on a 4 lane highway. Car subsequently rolled over on impact and was pushed into guard rail. No airbags deployed, driver was trapped and had to be extracted. Driver suffered head injury with laceration and mild brain trauma. 2 other passengers in the vehicle suffered minor injuries.

- Lilburn, GA, USA

problem #4

Aug 192016

Avalon

  • 16,000 miles
The contact owns a 2014 Toyota Avalon. While driving 50 mph, the contact rear ended the preceding vehicle. The air bags failed to deploy. The contact and front passenger sustained whiplashes and required medical attention. A police report was filed. The vehicle was towed to a tow center, but was not diagnosed nor repaired. The contact stated that the pre-collision system (pcs) warning indicator had previously illuminated. The manufacturer was notified of the failure. The failure mileage was 16,000. The VIN was unavailable.

- Naperville, IL, USA

problem #3

Feb 292016

Avalon

  • 14,600 miles
Avalon was impacted on front passenger side by a vehicle traveling about 40 mph. The other vehicle was a 2006 Chrysler town and country van. The Chrysler airbags deployed. Toyota Avalon airbags did not deploy. Driver suffered severe bruising and contusions on clavicle and chest. The Avalon was considered a total loss by the insurance company.

- Sioux Falls, SD, USA

problem #2

Oct 012015

Avalon

  • miles
S10 direct reply- letter to the secretary from constituent re requesting the department issue an acceleration remedy regarding the repair of vehicles using takata airbags. 2014 Toyota Avalon.

- Silver Spring, MD, USA

problem #1

Aug 292015

Avalon

  • 13,250 miles
While traveling in the left lane at highway speed with no other vehicles in the lane in front of us for at least 100-150 feet, the collision avoidance system randomly engaged. This caused the vehicle to brake very hard, which caused us to decelerate rapidly (losing 20-30 mph in a short distance). The warning beeps that are normally associated with rapidly approaching another vehicle/barrier in front of the vehicle also were sounding, and a warning light came on the instrument panel. In addition, the seatbelts on both front seat occupants locked and drew us forcefully down and backwards into the seats. This last approximately 2 seconds, at which time the beeping stopped, the emergency braking stopped and the seatbelts loosened. The driver was able to maintain steering input throughout and the vehicle continued driving normally afterward. At no time during this event was another vehicle, animal or barrier in front of the vehicle and there were no near-collisions that would or should have caused the system to engage.

- Parkville, MD, USA