6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
3,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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problem #1

Apr 102013

Avalon Hybrid XLE Touring 4 cyl Hybrid

  • Automatic transmission
  • 3,000 miles

click to see larger images

glare from chrome on dashboard glare from chrome on dashboard glare from chrome on dashboard glare from chrome on dashboard glare from chrome on dashboard glare from chrome on dashboard

In April 2013, I reported to NHTSA (ID number 10542153) what I and my wife considered to be a serious glare/reflection issue, due to the fact that much of the trim area in the dashboard is reflective chrome plastic. On a sunny day, it can really bother your eyes, and is a safety issue. A formal complaint was filed with my local Jacksonville FL Toyota dealer, and after a couple of months, the company line from Toyota Motor Company was that "nothing can be done." When I looked at current 2014 Avalons on dealer lots, they are continuing to use the bright chrome on the dash. About 7 other complaints are on NHTSA's site with the same chrome glare complaint. I have given my input to Toyota Motor company and my Toyota local dealer, that the problem could be solved by replacing the bright chrome with a non-reflective plastic, but it has fallen on deaf ears, they don't consider it to be a problem.

- Mark C., Jacksonville, FL, US