10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
25,604 miles

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problem #7

Feb 092006

Camry 4-cyl

  • Automatic transmission
  • 89,230 miles
The 2002 Toyota Camry, purchased used from ray brandt Toyota in August of last year, completely shut down while my mother was driving at highway speeds this past Monday. She barely missed a head-on collision, because she was unable to control the car without power steering. I advised her to bring the Camry immediately to ray brandt Toyota"? S service department. She turned it over to them that same afternoon. The next day a service technician was able to duplicate the problem in the shop. Even with the problem occurring at the shop, the technicians were unable to locate the cause that day. Yesterday, sheila, a ray brandt Toyota service representative, assured me that they had solved this type of intermittent problem before. I asked if the diagnostic cost would run into the thousands of dollars. She said $300 would most likely be enough to pay for the diagnostic time to determine the cause. She added that she would be calling me with the resolution today. Today, at approximately 12:45 pm I went in person to the service department. I spoke to another ray brandt Toyota customer service representative named mike. I asked him had ray brandt Toyota solved this type of problem before. Mike stated that yes they had although it took 2 weeks and cost $850. Mike told me to be patient; give ray brandt Toyota time to fix it. Later this afternoon sheila told my mother that there was nothing ray brandt Toyota?"S service could do to determine the cause of the problem. This was, of course a direct contradiction to what she stated to me yesterday. My mother then again expressed her concern that the car was a death trap. Sheila agreed that the car was, in fact, not safe to drive. She nevertheless told my mother to come pick the car up. Doing that to my mother was despicable.

- Metairie, LA, USA

problem #6

Feb 072006

Camry 4-cyl

  • Automatic transmission
  • 90,000 miles
With no warning or previous problems, while driving at 60 mph, the 4 cylinder engine in my 2002 Toyota Camry. I am a 78 year old woman and I was unable to control the car with no power. I just barely avoided a head-on collision. This happened 5 more times in quick succession before I could drive immediately back to my home. I brought the car back to ray brandt Toyota of metairie 504-464-4500. Told them of the problem and the potential for a serious accident, due to the car shutting down while driving. The dealers service department has had the car for a day, duplicated the problem, but claim they can find no reason for this to happen. I do not want to die in a fatal accident caused by the engine shutting down and if they cannot locate the cause of this problem, I will get rid of the car and never purchase another Toyota. Please help.

- Metairie, LA, USA

problem #5

Nov 012002

Camry

  • miles
Consumer enter the parked vehicle turned on ignition and consumer states' vehicle took off, consumer tried to stop vehicle would not stop, vehicle came to a stop after hitting a fire plug.

- Grand Rapids, MI, USA

problem #4

Jan 012001

Camry

  • Automatic transmission
  • miles
There is a bad linkage between engine and transmission, and there is a loud noise while traveling on the highway. Dealership is aware of problem. Consumer states there is slack in the drivetrain.

- Birmingham, AL, USA

problem #3

Apr 252002

Camry

  • miles
No summary listed for abov evehicle.

- Gresham, OR, USA

problem #2

Dec 132001

(reported on)

Camry

  • miles
While driving vehicle lost all power, dashboard completely illuminated. Took vehicle to dealer.

- Las Angelas, CA, USA

problem #1

Nov 152001

(reported on)

Camry

  • Automatic transmission
  • miles
While driving there was smoke coming from vehicle. When consumer saw smoke stopped vehicle, and then vehicle caught on fire in engine. Contacted dealer, and dealer was not willing to do anything. Vehicle was completely in flames and fire department came and put out the fire.

- West Islip, NY, USA